Loose connection/Pin removal help needed

[Ian Mills]

I have this 12 pin connector that goes to the back of the dual zone climate control module. It seems like there is a loose connection between one or more of the pins on the module and the plug. The screen on the module is intermittent but the blower motor and backlights work even when the screen is off. However, it doesn't seem like I can change the temperature or fan speed when the screen is off so I'm not sure what to make of that. Wiggling the plug or tapping on the screen will usually wake it up for a bit and then the screen will eventually turn off again. A few weeks ago I used electrical terminal cleaner and a little bit of dielectric grease but that didn't help much. I would like to take the connector apart and gently squeeze each of the pin barrels with a pair of pliers to try tightening them but I can't seem to get the pins out.

 

I'm sure there is a proper tool for this but I don't know what this style of connector is called to search on Google/Amazon.

 

If you think I'm chasing the wrong problem, I'm also happy to entertain other suggestions.

 

For reference: this module was rebuilt in 2020 and has worked well since then.

[davester]

charm.li will have a connector pinout for it, as well as indicate what kind of pins are used in it, and you can use the pin type to google how to depin it.  I expect it'll need a long, thin flat blade to slide next to the connector from the front, to allow the pin to be pulled out the back (but IDK which side of the pin the blade out go in.

[richard wysong]

Chances are it's the module again, broken/loose solder connections