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Posted

My IOS My Chevy app just updated to 7.6. Under vehicle status it no longer shows installed software updates or being able to check for updates. I have not gotten any OTA updates since 2023 on my 2022 1500 ZR2.

 

I’m wondering if anyone else notices the same.  

Posted

Yea its gone on 7.6.0 build 418.  I just updated it now and prior to updating it showed the OTA history.  

 

Figures they keep taking content out of the app for whatever stupid reason.  A few years ago it used to show you your MPG stats, I think MPG on Trip 1 and then lifetime MPG or maybe it was just lifetime MPG.  Showed that on my 2016 Colorado Duramax.  

 

I'll have to try the remote start tomorrow though and see if I can play with "cabin preconditioning".  I've seen some people I assume on Android that in the most couple recent updates lets you change the cabin temp during remote start in the app.

 

IMO, GM needs to overhaul the whole thing.  Other OEMs apps have more data in them.  GM should have a bunch of stuff in there considering they charge to use it.  

Posted

Gone in the myGMC app also.   I know for a fact it was there, cause I looked at it when I first got the truck.  Just checked after reading this thread,  and cannot find anywhere to check for updates.    Also,  I know I just recently was able to click somewhere and it would show me my odometer,  then click it again,  would show me trip 1.  That is gone now too.

Posted
14 minutes ago, b1gted said:

Gone in the myGMC app also.   I know for a fact it was there, cause I looked at it when I first got the truck.  Just checked after reading this thread,  and cannot find anywhere to check for updates.    Also,  I know I just recently was able to click somewhere and it would show me my odometer,  then click it again,  would show me trip 1.  That is gone now too.

It still shows just tap Vehicle status and your odometer will show with Lifetime/Trip A and then tap the odometer and your trip A will show. Only thing I see is they removed tailer light test which I never used anyway I always use the Infotainment for that.

Posted

Thanks,  just wasn't clicking on the Vehicle status page!  

Posted

I remember when we use to be able to see the VIN numbers in the app.  I used it whenever I went to the stealer to buy parts, usually for my wife's car.  I can't see the VIN anymore.  So, the parts guy at the stealership either tells me they can't help, or I get to play 50 questions.  For example:

 

2017 Chevrolet Traverse

Me:  I need an oil filter for a 2017 Traverse

Them:  VIN?

Me:  Nope.  GM removed that from the MyChevrolet app.

Them:  LS, LT, or LTZ?

Me:  Yes

Them:  Which one?  I need to know so I can pull the correct filter. 

Me:  No you don't.  They all had the same engine.  There were no optional powertrains.

Them.  Okay, but I'm not going to guarantee it's the correct part.  There's a 30% restocking fee if you return it. 

Me:  No problem.  It'll be correct because all the trim levels used the same engine and oil filter. 

Them:  AWD?

Me:  That doesn't matter, either.

Them:  Yes it does. 

Me:  No it's doesn't.  Power transfer units have nothing to do with engine oil.  They're connected to the transmission, if they're present at all. 

Them:  Okay, but I'm not going to guarantee it's the correct part.  There's a 30% restocking fee if you return it. 

Me:  Oh, it'll be correct.  Otherwise you pulled a filter for the wrong vehicle. 

 

Yes, I get that I'm an a-hole.  But, putting a little bit of thought into your job would be better than being a mindless robot reading a script, imo.  When you're buying a part with a 70% markup so the stealer can net a 40% profit I'm going to expect higher end customer service.  It's not AutoZone.

 

How does this tire into the original topic?  GM simply doesn't get it.  We have options.  We don't like our features slowly being stripped away while we're paying for a subscription service.  Bring back the marketplace app in the radios where could buy gas or place an order for dinner.  Give us back the Weather Channel app so we can get severe weather alerts, and integrate it into navigation so we know if we're heading into a bad storm via pop-up notification.  Give us back the VIN number in the app.  And, give us back the ability to see OS update history. 

Posted

VIN is still in the app.  If you go to your account.  Top right,  usually your initals.  Click on that.  Then it should show your vehicles and which vehicle you have selected.  Right below that is "Manage my Products".  Click on that, choose your vehicle and It will show status Connected and your VIN, name of vehicle in app, make, model and color.

MyGMC App VIN.JPEG

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