Jump to content

2016 CANYON: Can't remove the ignition key.

dougn
 Share

Recommended Posts

dougn New Member

dougn

Posted
Posted

Occasionally I've not been able to remove the ignition key. I have turned the key from ACC to START,  moved the shift lever from Park to Drive, held the brake down, etc. etc.

Today nothing worked!

 

After giving up trying to remove the key, I disconnected the negative battery cable so the battery would not discharge with the key in ACC position. 

I was able to remove the key. The ignition cylinder seemed to function OKAY.

I turned the key on and off multiple times with no problem. (battery disconnected)

I reconnected the battery, started the car, turned off the car, the ignition would not turn to OFF, only ACC.

I disconnect the battery and the ignition key cylinder can be turned to OFF and the key removed.

I did this three times and each time the ignition cylinder functioned normally.

I also noticed that when I was reattaching the battery cable there was a slight spark, indicating a possible closed interlock circuit.

 

I am told by a service writer at a GMC dealership that there is an interlock circuit consisting of the ignition cylinder, an ignition cylinder interlock device, the shift lever, the brake pedal and the associated wiring.

There is a switch/sensor at the brake pedal and at the shift lever. These are connected via a computer to the ignition cylinder interlock module in the steering column. The GMC guy also told me there could be an issue with the wires in the harness.

 

I am an electrician but not a mechanic. I understand an open or closed circuit.

Does this scenario (disconnect the battery and remove the key) indicate one of the two sensors or the wiring between the sensors and computer is defective; meaning the sensor is not opening. 

Does this scenario seem to indicate the ignition cylinder and ignition cylinder interlock device in the steering column are functioning correctly?

 

Can these sensors be changed at home OR do they require a computer update after installation which would necessitate a trip to the dealership?

 

Thank you for any feedback, enlightenment and help!

 

 

 

 

 

 

newdude Senior Enthusiast

newdude

Posted
Posted

They gave you too much info.

 

There is two well known culprits for this on the 15-22 Colorado/Canyon.  Poorly seated shifter knob, and transmission shift control which contains the electrical switch which is not serviced separately.  We've had a few get fixed with just the knob, but most of them otherwise get the knob and the shift control.

 

Here's one of the PIs about this from GM:

 

#PI1429B: Ignition Key Cannot Be Removed and/or Does Not Rotate to the Off Position - (Jun 2, 2017)

 

Subject: Ignition Key Cannot Be Removed and/or Does Not Rotate to the “Off” Position

Models: 2015-2018 Chevrolet Colorado

2015-2018 GMC Canyon

 

This PI has been revised to add 2016-2018 Model Years. Please discard PI1429A.

 

Condition/Concern

Some customers may comment that they cannot remove the ignition key and/or that the key may not fully rotate to the “off” position (Engine does shut off).

 

Customers may also comment that the shift lever button appears to be already depressed.

This may be caused by the transmission control lever knob assembly not being fully seated when the vehicle was assembled, causing the shifter button to not fully engage/disengage.

Recommendation/Instructions
 

Technicians should inspect and verify that the transmission control lever knob is fully seated and engaged and operating correctly before replacing any parts. The shifter knob button should stand out (popped out) and NOT have the appearance of being depressed or pushed in.

 

If the shifter assembly is properly installed and the condition still exists, refer to SI for further diagnosis. If diagnosis finds that the shifter control lever knob needs to be replaced, ONLY replace the transmission control lever knob. DO NOT replace the transmission control.

 

 

And the other one:

 

#PIT5880: Diagnostic Aid: Key Will Not Rotate Back To Lock Position Intermittently - (Dec 23, 2021)

Subject: Diagnostic Aid: Key Will Not Rotate Back To Lock Position Intermittently

 

Involved Region or Country

North America, Korea

Condition

 Key will intermittently not rotate back to lock and cannot be removed. 

Cause

Incorrect or no input to the BCM from the park switch in the shifter. 

 

As always, if there are related codes present follow the eSI diagnostic for those codes. If the customer claims this issue there can be a few possible causes. First, check the shifter knob and verify that it is fully seated and is not loose. Second, verify that the shift boot is not interfering with the shaft and that the shifter moves all the way forward . If those things check out there is likely in intermittent issue with the switch internal to the shifter. It is not serviceable and the shifter would need to be replaced. 

dougn New Member

dougn

Posted
  • Author
Posted
6 hours ago, newdude said:

They gave you too much info.

 

There is two well known culprits for this on the 15-22 Colorado/Canyon.  Poorly seated shifter knob, and transmission shift control which contains the electrical switch which is not serviced separately.  We've had a few get fixed with just the knob, but most of them otherwise get the knob and the shift control.

 

Here's one of the PIs about this from GM:

 

#PI1429B: Ignition Key Cannot Be Removed and/or Does Not Rotate to the Off Position - (Jun 2, 2017)

 

Subject: Ignition Key Cannot Be Removed and/or Does Not Rotate to the “Off” Position

Models: 2015-2018 Chevrolet Colorado

2015-2018 GMC Canyon

 

This PI has been revised to add 2016-2018 Model Years. Please discard PI1429A.

 

Condition/Concern

Some customers may comment that they cannot remove the ignition key and/or that the key may not fully rotate to the “off” position (Engine does shut off).

 

Customers may also comment that the shift lever button appears to be already depressed.

This may be caused by the transmission control lever knob assembly not being fully seated when the vehicle was assembled, causing the shifter button to not fully engage/disengage.

Recommendation/Instructions
 

Technicians should inspect and verify that the transmission control lever knob is fully seated and engaged and operating correctly before replacing any parts. The shifter knob button should stand out (popped out) and NOT have the appearance of being depressed or pushed in.

 

If the shifter assembly is properly installed and the condition still exists, refer to SI for further diagnosis. If diagnosis finds that the shifter control lever knob needs to be replaced, ONLY replace the transmission control lever knob. DO NOT replace the transmission control.

 

 

And the other one:

 

#PIT5880: Diagnostic Aid: Key Will Not Rotate Back To Lock Position Intermittently - (Dec 23, 2021)

Subject: Diagnostic Aid: Key Will Not Rotate Back To Lock Position Intermittently

 

Involved Region or Country

North America, Korea

Condition

 Key will intermittently not rotate back to lock and cannot be removed. 

Cause

Incorrect or no input to the BCM from the park switch in the shifter. 

 

As always, if there are related codes present follow the eSI diagnostic for those codes. If the customer claims this issue there can be a few possible causes. First, check the shifter knob and verify that it is fully seated and is not loose. Second, verify that the shift boot is not interfering with the shaft and that the shifter moves all the way forward . If those things check out there is likely in intermittent issue with the switch internal to the shifter. It is not serviceable and the shifter would need to be replaced. 

THANK YOU!

dougn New Member

dougn

Posted
  • Author
Posted

I not sure if I am posting correctly. We'll find out.

A friend helped me. 

We discovered that if I wait 30 seconds to 1 minute I can remove the key.

If I listen carefully I can here a very slight click that seems to be coming from the steering column.

After the click, I can remove the key.

Does this indicate a software issue? I am going to try and live with this;

waiting 30 to 60 seconds to turn the key to thew OFF position and then removing.

I'd be interested to know if other people have used this (waiting 30 to 60 seconds) as their solution.

davester Senior Enthusiast

davester

Posted
Posted

If it wasn't doing this before, I would lean more towards some solenoid in the steering column being stuck due to age or debris, and not a spontaneous programming change.

newdude Senior Enthusiast

newdude

Posted
Posted
17 hours ago, dougn said:

I not sure if I am posting correctly. We'll find out.

A friend helped me. 

We discovered that if I wait 30 seconds to 1 minute I can remove the key.

If I listen carefully I can here a very slight click that seems to be coming from the steering column.

After the click, I can remove the key.

Does this indicate a software issue? I am going to try and live with this;

waiting 30 to 60 seconds to turn the key to thew OFF position and then removing.

I'd be interested to know if other people have used this (waiting 30 to 60 seconds) as their solution.

 

 

Hardware, not software.

 

Park switch in the shifter, the shifter boot, I suppose it could be the M93 Key Capture Solenoid Actuator, which is a part of the ignition lock cylinder housing, but IMO that's the least likely culprit that I've seen. 

 

That solenoid in the column isn't seeing signal that the transmission is in park to allow the key to rotate back, which is why the shifter issue is the primary likely cause of what's going on.  

 

 

  • 3 weeks later...
GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

These difficulties you're experiencing with your Canyon's ignition key is alarming for us to hear, Doug. We want to connect further so we can learn more and provide you with our support alongside your servicing GMC dealer to help rectify these challenges the best we can. To get started, kindly send us an email with these details to [email protected]. With that, please be sure to include "Dougn GM Trucks Forums" in the subject line of your outreach. We look forward to assisting you further. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • KARNUT
      Oil Consumption

      By KARNUT · Posted

      No I didn’t watch a video of a person who analyzes oil for a living explain general oil usage. For clarity I did ask my brothers one who runs our equipment business. The other who runs our old ROW business about oil usage. Nothing has changed since I retired. Their personal vehicles or work vehicles use no oil. Not enough to see on the oil checking device. Then I pondered. I like to ponder. In this extended oil changing world with oil change countdowns or lights. If engines used say a qt every 2500 miles or up to even 4000 miles. With oil changes reaching as high as 15000 miles. Normal for most people is eight to ten. Vehicles should potentially be seizing up all over the place. Especially in hilly terrain. Just how many people actually check their oil? Maybe 10 percent. Those are the people that probably change their oil early. I like to research used car listings. I have five favorite dealers I check. They all list carfax with their listing. It’s rare to see vehicles with anything but extended oil changes. Transmission service, forget about it. I’ve seen Honda and Toyota certified vehicles up to 100K miles and ten years old. With nothing but normal maintenance. Isn’t nice we all have different experiences and believe our way is the best. You certainly get backup for whatever you believe. Life would be boring otherwise.
    • RobbertClaus
      RUMOR / INSIDER: 2027 Silverado Dealer Reveal NEXT WEEK

      By RobbertClaus · Posted

      Interesting rumor. Dealers near me have been tight-lipped so far, but if this reveal actually happens next week, I'm really hoping they finally give the HD a proper interior overhaul. The competition has been eating their lunch in the cabin department for a while now.
    • Chuck FB
      Oil Consumption

      By Chuck FB · Posted

      There are a few good takeaways in that video that pertain to this thread, certainly the possibility of the oil control rings having buildup, the fuel injectors and how clean or not that they are ending up affecting the pistons rings carbon buildup, and the fact that its normal up to a point for a given engine to use some oil, and that the oil quality that is being utilized is part of that ring clogging up issue as well.   I was talking with a neighbor yesterday who has a baby LZ0 duramax and he had bought it slightly used but it does consume some oil and he has switched over to 5W-30 Euro spec oil and in this case that never made a difference in consumption over the factory 0W-20 recommendation. He finds it uses a quart in about 3500 miles and as he goes a ways over that distance he adds oil to full and goes another 1000 miles or so and then changes oil and is typically at 40% or so left on the oil monitor at that point with his use case of quite a lot of highway miles and more limited in short run use. I don't know what other LZ0 engines are doing for oil consumption but that is what his is doing. 
    • riddler
      Oil Consumption

      By riddler · Posted

      I dont care what Lake says. Goodnight. 
    • Atlas
      Oil Consumption

      By Atlas · Posted

      Ok well I guess Lake disagrees with me on a few points. I call oil consumption pretty basic. Rudimentary. He calls it "really complicated." I think 1qt consumed in 3k miles is a lot. He says that's normal. In 22 minutes, he'll use his natural talent to explain oil consumption to anyone watching this video. He covers everything from obvious engine damage to how normally functioning healthy engines consume oil by design. Lake explicitly states how you drive will impact oil consumption.   Shut up and watch:    

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...