Jump to content

Radio Update

djv1951
 Share

Recommended Posts

djv1951 Enthusiast

djv1951

Posted
Posted

I have a 2025 GMC Denali 2500hd Duramax. I took the truck in for the radio update and now Android Auto will not connect to my phone (Android) all the time ( pixel 8 with all the updates).

 

 

I took it back to the dealer and they reinstalled the info system and still doing the same thing. I have done all the changes on my phone that I have found on the internet with no luck. It worked fine before the update, any ideas?

MG386 Enthusiast

MG386

Posted
Posted

maybe try forgetting your phone from the infotainment system and re-connecting it.  If not, maybe try a factory reset on the truck.  What software version did they update the truck to?

  • 3 months later...
haoleboyZ71 Enthusiast

haoleboyZ71

Posted
Posted

Hi, New here.  2026 Denali HD.  Just purchased 7/2/26.

I am having the same issue.  I just traded in my 2024 AT4, and the truck connected to bluetooth and Android Auto Immediately!  Now, with the new HD, it connects when it wants to, which is usually not at all.  I have to use the usb-c cable to get it to connect.  Bluetooth won't even connect without the AA.

Now after saying all that, I'll take a 20 min drive with the phone plugged in.  Stop at a store, restaurant, etc....  Get back in my truck and DO NOT plug the phone in.  The truck then decides at this point, lets connect BT & AA and work perfectly, ie how it should.  

I have deleted (forget phone) the phone multiple times.  I guess I'll just get used to plugging it in every time. even though I don't think its good for the phone battery to have it on charge after it hits 100%.

I have searched all over.  No one else seemed to be having this issue, until I read this thread today.

 

thanks for reading.

newdude Senior Enthusiast

newdude

Posted
Posted
26 minutes ago, haoleboyZ71 said:

Hi, New here.  2026 Denali HD.  Just purchased 7/2/26.

I am having the same issue.  I just traded in my 2024 AT4, and the truck connected to bluetooth and Android Auto Immediately!  Now, with the new HD, it connects when it wants to, which is usually not at all.  I have to use the usb-c cable to get it to connect.  Bluetooth won't even connect without the AA.

Now after saying all that, I'll take a 20 min drive with the phone plugged in.  Stop at a store, restaurant, etc....  Get back in my truck and DO NOT plug the phone in.  The truck then decides at this point, lets connect BT & AA and work perfectly, ie how it should.  

I have deleted (forget phone) the phone multiple times.  I guess I'll just get used to plugging it in every time. even though I don't think its good for the phone battery to have it on charge after it hits 100%.

I have searched all over.  No one else seemed to be having this issue, until I read this thread today.

 

thanks for reading.

 

 

Make sure your phone software is up to date.  Some people have had issues lately with bluetooth on GM radios and their phone had a security update or something that fixed it.  

haoleboyZ71 Enthusiast

haoleboyZ71

Posted
Posted
2 minutes ago, newdude said:

 

 

Make sure your phone software is up to date.  Some people have had issues lately with bluetooth on GM radios and their phone had a security update or something that fixed it.  

thanks, I'll look for that now.

PhilB Enthusiast

PhilB

Posted
Posted

My truck just had a recent s/w update.  Before that my iPhone connected via BT every time.  After the update, it connected sporadically.  Seemed to NOT connect if the truck had been off a period of time.  I think I cured the issue by having the phone forget the truck in the phone BT connection screen.  Since I have re-paired the BT connection, my phone connects.  You said that you "deleted the phone several times".  I assume you mean in the infotainment screens.  Maybe try it from the phone side to see if that helps.  Just a thought.

haoleboyZ71 Enthusiast

haoleboyZ71

Posted
Posted
3 minutes ago, PhilB said:

My truck just had a recent s/w update.  Before that my iPhone connected via BT every time.  After the update, it connected sporadically.  Seemed to NOT connect if the truck had been off a period of time.  I think I cured the issue by having the phone forget the truck in the phone BT connection screen.  Since I have re-paired the BT connection, my phone connects.  You said that you "deleted the phone several times".  I assume you mean in the infotainment screens.  Maybe try it from the phone side to see if that helps.  Just a thought.

Thanks.  Yes, I removed the phone from the infotainment system, and I also removed the "my gmc" from my phone several times.  maybe it will get better with time, or I'll have to get used to plugging it in all the time.

viking59 Enthusiast

viking59

Posted
Posted (edited)

Had a similar issue with my 2025 Chevy 2500 HD. Did everything (forget phone, forget truck etc) Ended up resetting (rebooting) the infotainment system, using the "phone hang-up" button on the right side of the steering wheel, holding it down until the infotainment system reboots. All good now.

Edited by viking59
haoleboyZ71 Enthusiast

haoleboyZ71

Posted
Posted
40 minutes ago, viking59 said:

Had a similar issue with my 2025 Chevy 2500 HD. Did everything (forget phone, forget truck etc) Ended up resetting (rebooting) the infotainment system, using the "phone hang-up" button on the right side of the steering wheel, holding it down until the infotainment system reboots. All good now.

Thanks, I will try that tonight!

Byrds8 Enthusiast

Byrds8

Posted
Posted

Mine worked fine until I got an update also. After that sometimes it would not connect and Id have to turn CarPlay off and then back on for it to try to connect again. I think I have had two additional updates since this started and it has gotten better but still not perfect.

  • 2 weeks later...
haoleboyZ71 Enthusiast

haoleboyZ71

Posted
Posted

If I forget the phone in the truck, and forget the truck in the phone, and reconnect.  It works great for the day.  Truck sits overnight, and the next day is a no go.  It will connect Android Auto via usb cable, but not bluetooth.  

Ive tried Everything in this thread so far, and nothing works for more than a day.

 

I think I might have to go to the dealer and have them flash the pcm.

 

thanks for all the suggestions guys. 👍

newdude Senior Enthusiast

newdude

Posted
Posted (edited)
3 hours ago, haoleboyZ71 said:

If I forget the phone in the truck, and forget the truck in the phone, and reconnect.  It works great for the day.  Truck sits overnight, and the next day is a no go.  It will connect Android Auto via usb cable, but not bluetooth.  

Ive tried Everything in this thread so far, and nothing works for more than a day.

 

I think I might have to go to the dealer and have them flash the pcm.

 

thanks for all the suggestions guys. 👍

 

 

PCM?  These don't have a "PCM".  Powertrain Control Module.  They have an ECM (Engine Control Module) and TCM (Transmission Control Module).

 

Do you mean update the radio?  

 

You can check what version you have in the settings page.  Should be Y181 but there might be a newer build they can update it to.  

Edited by newdude

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.5k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,972
    Total Members
    8,960
    Most Online
    Whit.the.COB
    Newest Member
    Whit.the.COB
    Joined

  • Who's Online   2 Members, 0 Anonymous, 1,231 Guests (See full list)

  • Latest Articles

  • Posts

    • Grumpy Bear
      TCM Tuning 6L80E

      By Grumpy Bear · Posted

      I did the new thermostat after doing a 'flip' for a year. Runs as cool one way as the other in the summer but in the winter there is a bit of a floor. Yellow with the new 70 C thermostat. My data over the life of the unit to date. Still need more cooler. Anyway that floor helped both winter fuel economy and shift quality in the winter. I found it a good balance.       
    • Grumpy Bear
      Food & Drink

      By Grumpy Bear · Posted

      Evan Williams Bottled in Bond   So pouring the last of a bottle of Evan Williams Black label last night I set off the the state store for a refill only to be denied the by an empty shelf. Rats.    What the did have was a bottle of Evan Williams Bottled in Bond. 100 proof. Hum, a few bucks more but a known distiller. Lets have a swing at it. ( I have before )    Cracked it open and pour a serving over ice. Hum.... more heat, yes. More alcohol naturally. But the barreling not the proof brings the taste and this one came up short.    Oh is was familiar but the heat ran the barrel over like a Peterbilt runs over a squirrel. Could use a heavier toasting of the oak me thinks or perhaps a longer barreling. Who knows. But what I can say is ice or a water back isn't the answer. What kills one kills them both. Sad. It is a pleasant drink....if you have little to compare it to.  
    • Grumpy Bear
      Bridgestone vs Goodyear tires?

      By Grumpy Bear · Posted

      I've had exactly one set of Bridgestone. Lasted five year and 125,000 miles and had I known better 15oK would have been a cake walk. I would have bought a like set had they not tripled in price since the first set. I removed them at said mileage with 5/32" remaining in dead even wear all four. They were fuel efficient, quite, comfortable and predictable.    Early on I got a very good alignment checked at least once a year, sometimes twice; kept the tires properly inflated, balanced and rotated. And I've found that many a tire issue can be avoided with great maintenance practices. Lot's of tire dealers will do rotation and balance (simple) for free for as long as you own the tire they sold you so no excuse not to.    Bead prep, alloy integrity and stem health have a huge impact on inflation stability. There are more mountings done poorly that perfectly. Finding a good tire guy is gold and as important as finding a tire you like.    That 3X price increase now two sets of "other tires' later is starting look like a bargain.      Bad maintenance kills more tires than bad tires. 
    • Grumpy Bear
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Grumpy Bear · Posted

      Atlas, you kill me As aggravating as a project like this can be you have been unable to hide your fascination with learning and using that angst against this beast like a Ninjitsu Master. It amuses you, admit it now.      BTW, love your writing style. 😉       
    • TrueBlue
      Wow I'm in a pickle. (Broke down truck) and a story.

      By TrueBlue · Posted

      I gotta say, I'm enjoying your narration. The troubles you've been having are amusing as you describe them. It's good to see that you're finally getting some satisfaction out the old beast though.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...