Vin Check

Alliance00 · April 4, 2008

Could someone run this VIN please? 3GNFK12388G174558

Also list any TSB.

Thanks!

jrrod2004 · April 4, 2008

VIN : 3GNFK12388G174558

VEHICLE INFORMATION

Merchandising Model : CK10936 -2008 AVALANCHE LS 4WD Warranty Start Date : 11/24/2007

BARS Order Type : 70 - RETAIL - STOCK

Delivering Dealer : N/A Selling Source : N/A

Site Code : N/A

Business Associate Code : N/A

Service Contract :

No

Branded Title :

No

Warranty Block :

No

PDI Status :

Paid

REQUIRED FIELD ACTIONS

Vehicle Has No Current Record Of Outstanding Campaigns

SERVICE INFORMATIONAL ITEMS

Type

Number

Description

Posted Date

Status

EI

07094

FRONT FASCIA PAINT CONCERNS. REF TSB 07-08-62-004A ??

01/08/2008

See Bulletin

EI

08027

UNDERBODY NOISE, POP, CREAK, SQUEAK - REF. TSB 08-08-61-001 ??

01/18/2008

See Bulletin

ON STAR AND XM SATELLITE RADIO INFORMATION

OnStar Equipped Yes OnStar Status Inactive Refer to Help page for details or:go to OnStar Online Enrollment (located on the "OnStar" tab in GM InfoNET) or (888)ONSTAR1 (888) 667-8271.

XM Equipped Yes XM Radio ID G8PNW0H4 XM Status Inactive Refer to Help page for details or: www.xmradio.gm.ca or Dealer Hotline 1.877.GET.XMST (1-877-438-9677).

APPLICABLE WARRANTIES

Description

Effective Date

Effective Odometer

End Date

End Odometer

36/36000 BUMPER TO BUMPER LIMITED WARRANTY

11/24/2007

0 miles

11/24/2010

36000 miles

72/100000 SHEET METAL COVERAGE RUST THROUGH LIMITED WARRANTY

11/24/2007

0 miles

11/24/2013

100000 miles

96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM

11/24/2007

0 miles

11/24/2015

80000 miles

60/100000 POWERTRAIN COVERAGE LIMITED WARRANTY

11/24/2007

0 miles

11/24/2012

100000 miles

36/36000 FEDERAL EMISSION

11/24/2007

0 miles

11/24/2010

36000 miles

CLAIM HISTORY

R.O Date

R.O Number

Type

Labor Operation

Odometer Reading

11/12/2007

326650

I

Z6999 - PDI RELATED FLUID ADDS 1 miles

10/25/2007

A74558

I

Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

VIN : 3GNFK12388G174558

CLAIM HISTORY

Repair Order Date : 11/12/2007 Repair Order Number : 326650 Odometer Reading : 1 miles

Serviced By : MARTIN CHEVROLET SALES, INC.

PO BOX 1447

SAGINAW, MI 48605-1447

(989) 781-4590 Selling Source : 13 - CHEVROLET

Site Code : 44388

Business Associate Code : 115226

Cycle Date

Cycle Nbr

Case

Type

Labor Operation

Part

Comments

11/23/2007 850 01 I Z6999 - PDI RELATED FLUID ADDS N/A N

Repair Order Date : 10/25/2007 Repair Order Number : A74558 Odometer Reading : 0 miles

Serviced By : MARTIN CHEVROLET SALES, INC.

PO BOX 1447

SAGINAW, MI 48605-1447

(989) 781-4590 Selling Source : 13 - CHEVROLET

Site Code : 44388

Business Associate Code : 115226

Cycle Date

Cycle Nbr

Case

Type

Labor Operation

Part

Comments

10/30/2007 843 01 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME N/A N

GM Vehicle Inquiry System

Vehicle Build

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VIN 3GNFK12388G174558

VEHICLE BUILD

Merchandising Model : CK10936 -2008 AVALANCHE LS 4WD

Gross Vehicle Weight Rating : 3269 kg (7208 lb) Order Number : MJDZMF

Build Date : 10/25/2007 Build Plant : 38G36

GMVIS is not the definitive source of GM Vehicle RPO information and is intended for service reference only. Should there be any questions about the vehicle's original build or RPO information please refer to the original vehicle invoice or window sticker.

OPTION CODES

AG1 - SIX-WAY POWER DRIVER SEAT AG2 - 10-WAY POWER PASSENGER SEAT

AJ1 - DEEP TINTED GLASS AL0 - SENSOR INDICATOR INFLATABLE RESTRAINT FRT PASS

AM1 - MANUAL LUMBAR, DRIVER AP8 - REMOTE VEHICLE STARTER PREP PKG

ASF - HEAD CURTAIN SIDE AIR BAGS AT5 - FOLDING CENTER SEAT

AU3 - POWER DOOR LOCKS WITH REMOTE KEYLESS ENTRY AXP - MPV VIN IDENT POSITION

A31 - POWER WINDOWS A95 - RECLINING BUCKET SEATS

BVE - ASSIST STEPS B30 - CARPETING, COLOR-KEYED

B41 - CARGO AREA FLOOR MAT B58 - COLOR-KEYED FLOOR MATS, CARPETED

B85 - BODY SIDE MOLDING CJ3 - AIR CONDITIONING DUAL ZONE MANUAL

C49 - ELECTRIC REAR WINDOW DEFOGGER C5Z - 7,200 LB GVW RATING

DCP - ONSTAR DIRECTIONS & CONNECTIONS 1 YR FACTORY PACKAGE DF5 - ISRV MIRROR W/COMPASS & TEMP

DH6 - LIGHTED VISOR/VANITY MIRRORS DK8 - DELUXE OVERHEAD CONSOLE

DL8 - DUAL PWR HEATED OSRV MIRRORS DT3 - REAR STOWAGE COMPARTMENT

D07 - CUSTOM FRONT FLOOR CONSOLE EN4 - 3 PIECE RIGID TONNEAU COVER

FE9 - FEDERAL EMISSIONS GT4 - REAR AXLE - 3.73 RATIO

G80 - LOCKING REAR DIFFERENTIAL JD9 - BRAKES, 17" DISC/DISC

JL4 - STABILITRAK-STABILITY CONTROL W/ TRACTION CONTROL SYSTEM KG3 - 145 AMP ALTERNATOR

K34 - CRUISE CONTROL LC9 - VORTEC 5.3L V8 SFI FLEX-FUEL

MSL - SILAO, MEXICO PLANT M30 - 4-SPD AUTOMATIC TRANSMISSION

NP5 - LEATHER WRAPPED STEERING WHEEL NQH - TRANSFER CASE, ELECTRONIC

NT7 - EMISSION SYSTEM FEDERAL TIER 2 NZ4 - FULL SIZE SPARE WHEEL

P46 - 17" ALUMINUM WHEEL QAS - 17" ALL-SEASON WOL TIRES

R6K - PROCESSING CODE R9N - PROCESSING CODE

R9U - GM ACCESS - AUTOBOOK IDENTIFIER SAF - SPARE TIRE LOCK

SLM - STOCK ORDERS SLT - EQUIP CHEV 'LT' SALES PKG

TL1 - GRILLE T74 - HEADLAMPS

T96 - FOG LAMPS UE1 - 1 YR ONSTAR DIRECTIONS W/TURN- BY-TURN NAVIGATION (ASK DEALER ABOUT GEOGRAPHIC COVERAGE)

UJ6 - TIRE PRESSURE MONITOR UK3 - STEERING WHEEL RADIO CONTROLS

UK6 - REAR SEAT AUDIO CONTROLS UQ3 - ENHANCED AUDIO SPEAKERS

US8 - AM/FM STEREO WITH CD/MP3 U2K - XM SATELLITE RADIO - SERVICE FEE EXTRA. 1ST 3 MONTHS INCL.

VGD - BODY COLOR FRONT FACIA VH9 - ENVELOPE OWNER INFO MANUAL

VR4 - WEIGHT DISTRIB. PLATFORM HITCH VT7 - OWNERS MANUAL ENGLISH

VXS - COMPLETE VEHICLE LABEL V43 - PAINTED REAR STEP BUMPER

V73 - STATEMENT OF VEHICLE CERT.-U.S. /CANADA V76 - RECOVERY HOOKS

X88 - CHEVROLET CONVERSION YD3 - BASE AXLE

YD5 - BASE FRONT SPRING YD6 - BASE REAR SPRING

YE9 - LS TRIM ZRS - P265/70R17 SPARE TIRE

ZW7 - PREMIUM RIDE SUSPENSION ZW9 - BASE BODY

ZY1 - SOLID PAINT Z82 - HD TRAILERING EQUIPMENT

1LT - AVALANCHE LT1 EQUIPMENT GROUP 1SZ - OPTION PKG DISCOUNT

19D - EBONY 19I - EBONY

6SH - COMP FRT LH COMPUTER SEL SUSP 7SF - SUSPENSION

74U - VICTORY RED

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Vehicle Component

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VIN 3GNFK12388G174558

Vehicle Component

Component Code : 10 - ENGINE ASSEMBLY

Source Plant : 2

Part/Num Broadcast : DCK Traceability : 072961019

Date Scanned : 10/25/2007 Time Scanned : 17.31.00 Scan Station : 11

Component Code : 35 - STEERING COLUMN - SIR SYSTEM

Source Plant : M

Part/Num Broadcast : J4B Traceability : A01112927

Date Scanned : 10/25/2007 Time Scanned : 17.12.00 Scan Station : 01

Component Code : 60 - TRANSFER CASE (4 WHEEL DRIVE)

Source Plant : N

Part/Num Broadcast : MJ Traceability : 728429084

Date Scanned : 10/25/2007 Time Scanned : 17.40.00 Scan Station : 08

Component Code : 61 - TRANSMISSION

Source Plant : 4

Part/Num Broadcast : 8LND Traceability : 47221874

Date Scanned : 10/25/2007 Time Scanned : 17.40.00 Scan Station : 08

Component Code : 63 - FRONT AXLE/FRONT CRADLE WITH FRONT HUB ASSEMBLIES

Source Plant : X

Part/Num Broadcast : CC8 Traceability : A008807

Date Scanned : 10/25/2007 Time Scanned : 18.15.00 Scan Station : 10

Component Code : 65 - REAR AXLE ASSEMBLY

Source Plant : X

Part/Num Broadcast : BF8 Traceability : 06272901

Date Scanned : 10/25/2007 Time Scanned : 18.21.00 Scan Station : 02

Component Code : 86 - ELECTRONIC CONTROL MODULE (ECM)

Source Plant : K - DELCO ELECTRONICS KOKOMO,IN

Part/Num Broadcast : YPMU Traceability : 17285N8GN

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : 87 - BODY CONTROL MODULE

Source Plant : M

Part/Num Broadcast : 4479 Traceability : 72830TXEV

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : 92 - BRAKE PRESSURE MODULATOR VALVE ASSEMBLY

Source Plant : B - BOSCH BAILCHACH, GERMANY

Part/Num Broadcast : 4128 Traceability : 7278E0589

Date Scanned : 10/25/2007 Time Scanned : 18.36.00 Scan Station : 18

Component Code : AB - IR-MODULE ASM-INFLATOR

Source Plant : Q - RIMIR MATAMORS MEXICO

Part/Num Broadcast : 7290 Traceability : 4HC1T5B

Date Scanned : 10/25/2007 Time Scanned : 18.42.00 Scan Station : 04

Component Code : AH - IR-SENSOR ASM-LEFT

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 6408 Traceability : 7240006F9

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : AJ - IR-SENSOR ASM-RIGHT

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 6408 Traceability : 7240006G9

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : AL - IR-MODULE ASM-I/P

Source Plant : N - NIPPONDENSO

Part/Num Broadcast : 3207 Traceability : 001066516

Date Scanned : 10/25/2007 Time Scanned : 17.07.00 Scan Station : 05

Component Code : AS - SENSING DIAGNOSTIC MODULE

Source Plant : K - DELCO ELECTRONICS KOKOMO,IN

Part/Num Broadcast : 2530 Traceability : N7285RXY7

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : AT - RIGHT SIDE IMPACT SENSING MODULE

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 3923 Traceability : 7275B3088

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : AU - LEFT SIDE IMPACT SENSING MODULE

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 3923 Traceability : 7278B3C75

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : BO

Source Plant : 4

Part/Num Broadcast : 6882 Traceability : 4725900EQ

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : BP

Source Plant : 4

Part/Num Broadcast : 6880 Traceability : 472530519

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : CB - SEQ NUM (FLEX) BODY ASM

Source Plant : N/A

Part/Num Broadcast : 2ZZ Traceability : 0470068

Date Scanned : 10/16/2007 Time Scanned : 05.31.00 Scan Station : N/A

Component Code : CF - SEQ NUM (FLEX) PAINT PROCESS

Source Plant : N/A

Part/Num Broadcast : 2PP Traceability : 2350710

Date Scanned : 10/24/2007 Time Scanned : 22.01.00 Scan Station : N/A

Component Code : CP - SEQ NUM (FLEX) GEN ASM

Source Plant : N/A

Part/Num Broadcast : 2GA Traceability : 2350562

Date Scanned : 10/25/2007 Time Scanned : 14.38.00 Scan Station : N/A

Component Code : DE

Source Plant : E

Part/Num Broadcast : 5382 Traceability : 743304215

Date Scanned : 10/25/2007 Time Scanned : 22.17.00 Scan Station : DT

Component Code : DF

Source Plant : D

Part/Num Broadcast : 3831 Traceability : 29070265

Date Scanned : 10/25/2007 Time Scanned : 16.49.00 Scan Station : 32

Component Code : DG

Source Plant : D

Part/Num Broadcast : 3832 Traceability : 28870024

Date Scanned : 10/25/2007 Time Scanned : 16.50.00 Scan Station : 31

GM Vehicle Inquiry System

Delivery Information

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VIN : 3GNFK12388G174558

IN-SERVICE INFORMATION

In-Service Information Not On file

DELIVERY INFORMATION

Delivery Date : N/A Delivery Type : N/A Delivered Odometer : 0 miles

Delivering Dealer : N/A Delivery Selling Source : N/A - N/A

Delivery Site Code : N/A

Business Associate Code : N/A

GM Vehicle Inquiry System

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VIN : 3GNFK12388G174558

INVOICE INFORMATION

Invoice Date : 10/25/2007

Site Address : MARTIN CHEVROLET SALES, INC.

PO BOX 1447

SAGINAW , MI 48605-1447

(989) 781-4590 Selling Source : 13 - CHEVROLET

Site Code : 44388

Business Associate Code : 115226

SHIP-TO INFORMATION

Ship-To Date : N/A

Site Address : MARTIN CHEVROLET SALES, INC.

PO BOX 1447

SAGINAW , MI 48605-1447

(989) 781-4590 Selling Source : 13 - CHEVROLET

Site Code : 44388

Business Associate Code : 115226

TSBS, Type

Number

Description

Posted Date

Status

EI

07094

FRONT FASCIA PAINT CONCERNS. REF TSB 07-08-62-004A ??

01/08/2008

See Bulletin

EI

08027

UNDERBODY NOISE, POP, CREAK, SQUEAK - REF. TSB 08-08-61-001 ??

01/18/2008

See Bulletin

coming right up

jrrod2004 · April 4, 2008

Service Information

Document ID: 2048420 #07-08-62-004A: EI07094 - Front Fascia Paint Concerns on Peeling and/or Scratches (Engineering Information) - (Jan 10, 2008)

Subject:EI07094 -- Front Fascia Paint Concerns on Peeling and/or Scratches (Engineering Information)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT

2007-2008 Chevrolet Avalanche, Suburban, Tahoe

2007-2008 GMC Yukon, Yukon Denali, Yukon Denali XL, Yukon XL

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS, otherwise disregard the bulletin and proceed with diagnostics found in the published service information. THIS IS NOT A RECALL. Refer to Service Bulletin 04-00-89-053A for more detail on the use of engineering information bulletins.

This bulletin is being revised to add the 2008 model year. Please discard Corporate Bulletin Number 07-08-62-004 (Section 08 -- Body & Accessories).

Condition

Some customers may comment on front fascia paint concerns on peeling and/or scratches.

What Action to Take

GM Engineering is attempting to determine the root cause of the above condition. GM Engineering has a need to obtain information first hand during diagnosis and BEFORE repair. As a result, this information will be used by engineering to "root cause" the customer’s concern and develop/validate a field fix.

Instructions

If a vehicle is encountered with the above concern, please do the following steps:

Record the VIN.
Record the vehicle build date.
Record the mileage at the time of service.
Record the vehicle paint code and color.
Photograph the paint concern.
E-mail the pictures to [email protected]
Contact Wayne Witkop at the GM Exterior Group prior to performing any paint repair to the front fascia.

Engineer Contact Information

Contact Engineer Wayne Witkop at 586-492-9096, and E-mail pictures to [email protected] before repairing the vehicle. GM Engineering may visit dealerships that are near Detroit, Michigan. In either case you will receive a response back within 2 hours on what action to take the same day of your call (Eastern Daylight Time).

If you do not receive a response from engineering, then proceed to repair the vehicle.

Parts Information

If necessary, GM may make arrangements to have the old fascia shipped to the Warranty Parts Center (WPC) based upon the information provided.

Important: Do NOT ship any parts to the WPC without a WPC request having been issued. WPC Requests will be sent for any parts that engineering wants to have returned.

Warranty Information

For vehicles repaired under engineering direction, choose the appropriate labor operation that best describes the repair:

Labor Operation

Description

Labor Time

A9915*

Fascia, Front Bumper-Color/Clear Coat-One Piece

2.3 hrs

A9914*

Fascia, Front Bumper-Refinish/Clear Coat-One Piece

3.2 hrs

B9821*

Fascia, Front Bumper-One Piece - Replace

1.2 hrs

*This labor operation number is for bulletin use only. This labor operation will not be published in the Labor Time Guide.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

jrrod2004 · April 4, 2008

Service Information

Document ID: 2076008 #08-08-61-001A: EI08027 - Underbody Noise, Pop, Creak, Groan, Clunk, Squeak, Body Mount (Engineering Information) - (Mar 6, 2008)

Subject:EI08027 -- Underbody Noise, Pop, Creak, Groan, Clunk, Squeak, Body Mount (Engineering Information)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT

2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe

2007-2008 GMC Sierra, Yukon, Yukon Denali, Yukon XL

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service information. THIS IS NOT A RECALL - refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information bulletins.

This bulletin is being revised to correct information under the Warranty Information section. Please discard Corporate Bulletin Number 08-08-61-001 (Section 08 -- Body and Accessories).

Condition

Important: If the customer did not comment about this condition, do not proceed with this bulletin.

Some customers may comment on a noise coming from the underbody of the vehicle.

Cause

GM Engineering is attempting to determine the root cause of this condition. GM has a need to obtain information about the diagnosis and repair. Use the following procedure to diagnose and repair the vehicle. Note the information on the repair order as necessary.

Describe the noise (i.e. pop, creak, etc.) and the conditions in which the noise can be duplicated.
Is the vehicle equipped with running boards -- If yes -- are they GM Accessory, or aftermarket? If a GM Accessory - proceed to step 3. If an aftermarket running board or the running board is mounted using the body mount bolt:
• Remove the running boards and test drive the vehicle to determine if the concern has been corrected.

• If the noise was eliminated or reduced, reinstall the running boards and proceed to step 4.

• If the noise is still present, reinstall the running boards and proceed to step 3.
If it is suspected that the noise is coming from a body mount, do the following steps:
3.1. Install the J 39570 - Chassis Ears to the frame rail at or near the body mounts.

3.2. Test drive the vehicle to identify which mount is suspect.

3.3. Measure the torque of the suspect mount(s).

3.4. Remove the suspect mount. Drive the vehicle and determine if the noise has been eliminated.

3.5. Inspect the body mount spacer/bracket on the body side. The body mount spacer/bracket on the body side should be flat. Note whether the metal is flat or if the mount appears to be "pulled through".
Contact engineer Gary Banasiak at 586-492-8074 and provide him with diagnostic information.

Warranty Information

For vehicles repaired under Engineering direction, use:

Labor Operation

Description

Labor Time

E9453 *

Underbody Noise -- Engineering Information

0.5 hr

Add

To replace body mount

0.3 hr

To replace each additional body mount

0.3 hr

* This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

jrrod2004 · April 4, 2008

There ya go

jrrod2004 · April 4, 2008

post any other truck that you want info on, either me or rich will pick up the info and relay it to you

Alliance00 · April 4, 2008

post any other truck that you want info on, either me or rich will pick up the info and relay it to you

Man you work fast!! Thanks a bunch..

obe-kenobe · April 4, 2008

Can you run my VIN as well? VIN 3GNEC12018G163352

Thank you so much.

jrrod2004 · April 4, 2008

GM Vehicle Inquiry System

Summary

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VIN : 3GNEC12018G163352

VEHICLE INFORMATION

Merchandising Model : CC10936 -2008 AVALANCHE LS 2WD Warranty Start Date : 12/05/2007

BARS Order Type : 70 - RETAIL - STOCK

Delivering Dealer : NIMNICHT CHEVROLET COMPANY

PO BOX 14000

JACKSONVILLE , FL 32238-1000

(904) 387-4041

Selling Source : 13 - CHEVROLET

Site Code : 26358

Business Associate Code : 114752

Service Contract :

No

Branded Title :

No

Warranty Block :

No

PDI Status :

Paid

REQUIRED FIELD ACTIONS

Vehicle Has No Current Record Of Outstanding Campaigns

SERVICE INFORMATIONAL ITEMS

Type

Number

Description

Posted Date

Status

EI

07082

POWER STEERING FLUID LEAK AT GEAR/RACK, REF-TSB 07-02-32-002D ??

10/22/2007

See Bulletin

EI

07094

FRONT FASCIA PAINT CONCERNS. REF TSB 07-08-62-004A ??

01/08/2008

See Bulletin

EI

07266

TIRE VIBRATION - REF. TSB 07-03-10-013A ??

11/06/2007

See Bulletin

EI

08027

UNDERBODY NOISE, POP, CREAK, SQUEAK - REF. TSB 08-08-61-001 ??

01/18/2008

See Bulletin

ON STAR AND XM SATELLITE RADIO INFORMATION

OnStar Equipped Yes OnStar Status Active Refer to Help page for details or:go to OnStar Online Enrollment (located on the "OnStar" tab in GM InfoNET) or (888)ONSTAR1 (888) 667-8271.

XM Equipped Yes XM Radio ID TAKBW0C5 XM Status Active Refer to Help page for details or: www.xmradio.gm.ca or Dealer Hotline 1.877.GET.XMST (1-877-438-9677).

APPLICABLE WARRANTIES

Description

Effective Date

Effective Odometer

End Date

End Odometer

36/36000 BUMPER TO BUMPER LIMITED WARRANTY

12/05/2007

29 miles

12/05/2010

36029 miles

72/100000 SHEET METAL COVERAGE RUST THROUGH LIMITED WARRANTY

12/05/2007

29 miles

12/05/2013

100029 miles

96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM

12/05/2007

29 miles

12/05/2015

80029 miles

60/100000 POWERTRAIN COVERAGE LIMITED WARRANTY

12/05/2007

29 miles

12/05/2012

100029 miles

36/36000 FEDERAL EMISSION

12/05/2007

29 miles

12/05/2010

36029 miles

CLAIM HISTORY

R.O Date

R.O Number

Type

Labor Operation

Odometer Reading

10/10/2007

A63352

I

Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

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VIN : 3GNEC12018G163352

CLAIM HISTORY

Repair Order Date : 10/10/2007 Repair Order Number : A63352 Odometer Reading : 0 miles

Serviced By : NIMNICHT CHEVROLET COMPANY

PO BOX 14000

JACKSONVILLE, FL 32238-1000

(904) 387-4041 Selling Source : 13 - CHEVROLET

Site Code : 26358

Business Associate Code : 114752

Cycle Date

Cycle Nbr

Case

Type

Labor Operation

Part

Comments

10/16/2007 839 01 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME N/A N

GM Vehicle Inquiry System

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VIN 3GNEC12018G163352

VEHICLE BUILD

Merchandising Model : CC10936 -2008 AVALANCHE LS 2WD

Gross Vehicle Weight Rating : 3178 kg (7007 lb) Order Number : MGGQQN

Build Date : 10/10/2007 Build Plant : 38G36

GMVIS is not the definitive source of GM Vehicle RPO information and is intended for service reference only. Should there be any questions about the vehicle's original build or RPO information please refer to the original vehicle invoice or window sticker.

OPTION CODES

AG1 - SIX-WAY POWER DRIVER SEAT AG2 - 10-WAY POWER PASSENGER SEAT

AJ1 - DEEP TINTED GLASS AL0 - SENSOR INDICATOR INFLATABLE RESTRAINT FRT PASS

AM1 - MANUAL LUMBAR, DRIVER AP3 - REMOTE VEHICLE START

ASF - HEAD CURTAIN SIDE AIR BAGS AT5 - FOLDING CENTER SEAT

AU3 - POWER DOOR LOCKS WITH REMOTE KEYLESS ENTRY AXP - MPV VIN IDENT POSITION

A31 - POWER WINDOWS A95 - FRONT HIGH BACK BUCKET SEATS WITH LEATHER SEAT INSERTS

BVE - ASSIST STEPS B30 - CARPETING, COLOR-KEYED

B41 - CARGO AREA FLOOR MAT B58 - COLOR-KEYED FLOOR MATS, CARPETED

B85 - BODY SIDE MOLDING CJ2 - DUAL-ZONE AUTO AIR CONDITIONING

C49 - ELECTRIC REAR WINDOW DEFOGGER C5W - GVW RATING - 7000 LBS

DCP - ONSTAR DIRECTIONS & CONNECTIONS 1 YR FACTORY PACKAGE DF5 - ISRV MIRROR W/COMPASS & TEMP

DH6 - LIGHTED VISOR/VANITY MIRRORS DK8 - DELUXE OVERHEAD CONSOLE

DL8 - DUAL PWR HEATED OSRV MIRRORS DT3 - REAR STOWAGE COMPARTMENT

D07 - CUSTOM FRONT FLOOR CONSOLE EN4 - 3 PIECE RIGID TONNEAU COVER

FE9 - FEDERAL EMISSIONS GT4 - REAR AXLE - 3.73 RATIO

G80 - LOCKING REAR DIFFERENTIAL JD9 - BRAKES, 17" DISC/DISC

JF4 - POWER ADJUSTABLE PEDALS JL4 - STABILITRAK-STABILITY CONTROL W/ TRACTION CONTROL SYSTEM

KG3 - 145 AMP ALTERNATOR K34 - CRUISE CONTROL

LMG - ENGINE 5.3L V8 SFI FLEX FUEL W/ACTIVE FUEL MGT TECHNOLOGY MSL - SILAO, MEXICO PLANT

M30 - 4-SPD AUTOMATIC TRANSMISSION NP5 - LEATHER WRAPPED STEERING WHEEL

NT7 - EMISSION SYSTEM FEDERAL TIER 2 NZ4 - FULL SIZE SPARE WHEEL

P46 - 17" ALUMINUM WHEEL QAS - 17" ALL-SEASON WOL TIRES

R6K - PROCESSING CODE R9N - PROCESSING CODE

SAF - SPARE TIRE LOCK SLM - STOCK ORDERS

SLT - EQUIP CHEV 'LT' SALES PKG TL1 - GRILLE

T74 - HEADLAMPS T96 - FOG LAMPS

UD7 - ULTRASONIC REAR PARKING ASSIST UE1 - 1 YR ONSTAR DIRECTIONS W/TURN- BY-TURN NAVIGATION (ASK DEALER ABOUT GEOGRAPHIC COVERAGE)

UG1 - UNIVERSAL HOME REMOTE UJ6 - TIRE PRESSURE MONITOR

UK3 - STEERING WHEEL RADIO CONTROLS UK6 - REAR SEAT AUDIO CONTROLS

UQ3 - ENHANCED AUDIO SPEAKERS US9 - AM/FM STEREO W/MP3 FORMAT COMPATIBLE 6-DISC CD CHANGER (REPLACES STD/OPT RADIO)

U2K - XM SATELLITE RADIO - SERVICE FEE EXTRA. 1ST 3 MONTHS INCL. VGD - BODY COLOR FRONT FACIA

VGE - BODY COLOR REAR FACIA VH9 - ENVELOPE OWNER INFO MANUAL

VK3 - FRONT LICENSE PLATE MOUNT VR4 - WEIGHT DISTRIB. PLATFORM HITCH

VT7 - OWNERS MANUAL ENGLISH VXS - COMPLETE VEHICLE LABEL

V1K - LUGGAGE RACK - CROSS BARS V54 - LUGGAGE RACK - SIDE RAILS

V73 - STATEMENT OF VEHICLE CERT.-U.S. /CANADA X88 - CHEVROLET CONVERSION

YD3 - BASE AXLE YD5 - BASE FRONT SPRING

YD6 - BASE REAR SPRING YE9 - LS TRIM

ZRS - P265/70R17 SPARE TIRE ZW7 - PREMIUM RIDE SUSPENSION

ZW9 - BASE BODY ZY1 - SOLID PAINT

Z82 - HD TRAILERING EQUIPMENT 1SZ - OPTION PKG DISCOUNT

2LT - AVALANCHE LT2 EQUIPMENT GROUP: * FRONT LEATHER APPOINTED BUCKET SEATS * 2ND ROW LEATHER APPOINTED SEATS * DUAL-ZONE AUTOMATIC A/C * POWER ADJUSTABLE PEDALS * REMOTE VEHICLE START * AM/FM STEREO WITH MP3 COMPATIBLE 6-DISC CD CHANGER (REPLACES STD RADIO) * UNIVERSAL HOME REMOTE * ULTRASONIC REAR PARK ASSIST 25U - DARK BLUE METALLIC

6SN - COMP FRT LH COMPUTER SEL SUSP 7SN - COMP FRT RH COMPUTER SEL SUSP

83I - DARK TITANIUM 833 - LIGHT TITANIUM/DARK TITANIUM

GM Vehicle Inquiry System

Vehicle Component

Home - Summary - Claim History - Vehicle Build - Vehicle Component - Delivery Information - Dealer Information - Service Contract - Warranty Block - Branded Title

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VIN 3GNEC12018G163352

Vehicle Component

Component Code : 10 - ENGINE ASSEMBLY

Source Plant : 2

Part/Num Broadcast : DCL Traceability : 072771154

Date Scanned : 10/09/2007 Time Scanned : 21.48.00 Scan Station : 11

Component Code : 35 - STEERING COLUMN - SIR SYSTEM

Source Plant : M

Part/Num Broadcast : J4K Traceability : B06472747

Date Scanned : 10/09/2007 Time Scanned : 21.32.00 Scan Station : 01

Component Code : 61 - TRANSMISSION

Source Plant : 4

Part/Num Broadcast : 8LFD Traceability : 46859501

Date Scanned : 10/09/2007 Time Scanned : 21.54.00 Scan Station : 08

Component Code : 65 - REAR AXLE ASSEMBLY

Source Plant : X

Part/Num Broadcast : BF8 Traceability : 01442823

Date Scanned : 10/09/2007 Time Scanned : 22.36.00 Scan Station : 02

Component Code : 86 - ELECTRONIC CONTROL MODULE (ECM)

Source Plant : K - DELCO ELECTRONICS KOKOMO,IN

Part/Num Broadcast : YPMU Traceability : 17263L8YW

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : 87 - BODY CONTROL MODULE

Source Plant : M

Part/Num Broadcast : 4479 Traceability : 72700SUWW

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : 92 - BRAKE PRESSURE MODULATOR VALVE ASSEMBLY

Source Plant : B - BOSCH BAILCHACH, GERMANY

Part/Num Broadcast : 4126 Traceability : 7253D0870

Date Scanned : 10/09/2007 Time Scanned : 22.50.00 Scan Station : 18

Component Code : AB - IR-MODULE ASM-INFLATOR

Source Plant : Q - RIMIR MATAMORS MEXICO

Part/Num Broadcast : 7291 Traceability : 4HBZSAW

Date Scanned : 10/09/2007 Time Scanned : 22.54.00 Scan Station : 04

Component Code : AH - IR-SENSOR ASM-LEFT

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 6408 Traceability : 7243J0NXB

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : AJ - IR-SENSOR ASM-RIGHT

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 6408 Traceability : 7243J0NW4

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : AL - IR-MODULE ASM-I/P

Source Plant : N - NIPPONDENSO

Part/Num Broadcast : 3209 Traceability : 000477811

Date Scanned : 10/09/2007 Time Scanned : 21.28.00 Scan Station : 05

Component Code : AS - SENSING DIAGNOSTIC MODULE

Source Plant : K - DELCO ELECTRONICS KOKOMO,IN

Part/Num Broadcast : 2530 Traceability : N7268QCU3

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : AT - RIGHT SIDE IMPACT SENSING MODULE

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 3923 Traceability : 7246J82UY

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : AU - LEFT SIDE IMPACT SENSING MODULE

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 3923 Traceability : 7246J823H

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : BO

Source Plant : 4

Part/Num Broadcast : 6882 Traceability : 4725406NI

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : BP

Source Plant : 4

Part/Num Broadcast : 6880 Traceability : 4724305EF

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : CB - SEQ NUM (FLEX) BODY ASM

Source Plant : N/A

Part/Num Broadcast : 2ZZ Traceability : 0400370

Date Scanned : 09/29/2007 Time Scanned : 05.31.00 Scan Station : N/A

Component Code : CF - SEQ NUM (FLEX) PAINT PROCESS

Source Plant : N/A

Part/Num Broadcast : 2PP Traceability : 2339512

Date Scanned : 10/09/2007 Time Scanned : 06.45.00 Scan Station : N/A

Component Code : CP - SEQ NUM (FLEX) GEN ASM

Source Plant : N/A

Part/Num Broadcast : 2GA Traceability : 2339323

Date Scanned : 10/09/2007 Time Scanned : 18.30.00 Scan Station : N/A

Component Code : DE

Source Plant : E

Part/Num Broadcast : 5382 Traceability : 269804211

Date Scanned : 10/10/2007 Time Scanned : 06.14.00 Scan Station : DT

Component Code : DF

Source Plant : D

Part/Num Broadcast : 3831 Traceability : 27570252

Date Scanned : 10/09/2007 Time Scanned : 21.03.00 Scan Station : 32

Component Code : DG

Source Plant : D

Part/Num Broadcast : 3832 Traceability : 27570086

Date Scanned : 10/09/2007 Time Scanned : 21.02.00 Scan Station : 31

GM Vehicle Inquiry System

Delivery Information

Home - Summary - Claim History - Vehicle Build - Vehicle Component - Delivery Information - Dealer Information - Service Contract - Warranty Block - Branded Title

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VIN : 3GNEC12018G163352

IN-SERVICE INFORMATION

In-Service Information Not On file

DELIVERY INFORMATION

Delivery Date : 12/05/2007 Delivery Type : 010 - RETAIL/INDIVIDUAL Delivered Odometer : 29 miles

Delivering Dealer : NIMNICHT CHEVROLET COMPANY

PO BOX 14000

JACKSONVILLE , FL 32238-1000

(904) 387-4041

Delivery Selling Source : 13 - CHEVROLET

Delivery Site Code : 26358

Business Associate Code : 114752

GM Vehicle Inquiry System

Dealer Information

Home - Summary - Claim History - Vehicle Build - Vehicle Component - Delivery Information - Dealer Information - Service Contract - Warranty Block - Branded Title

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VIN : 3GNEC12018G163352

INVOICE INFORMATION

Invoice Date : 10/10/2007

Site Address : NIMNICHT CHEVROLET COMPANY

PO BOX 14000

JACKSONVILLE , FL 32238-1000

(904) 387-4041 Selling Source : 13 - CHEVROLET

Site Code : 26358

Business Associate Code : 114752

SHIP-TO INFORMATION

Ship-To Date : N/A

Site Address : NIMNICHT CHEVROLET COMPANY

PO BOX 14000

JACKSONVILLE , FL 32238-1000

(904) 387-4041 Selling Source : 13 - CHEVROLET

Site Code : 26358

Business Associate Code : 114752

jrrod2004 · April 4, 2008

TSBs coming right up

jrrod2004 · April 4, 2008

Service Information

Document ID: 2079333 #07-02-32-002D: EI07082 - Power Steering Fluid Leaking from Power Steering Gear/Rack Assembly (Engineering Information) - (Mar 12, 2008)

Subject:EI07082 -- Power Steering Fluid Leaking from Power Steering Gear/Rack Assembly (Engineering Information)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT

2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe

2008 Chevrolet Impala

2007-2008 GMC Denali, Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL

1500 Series Only

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS, otherwise disregard the bulletin and proceed with diagnostics found in the published service information. THIS IS NOT A RECALL. Refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information Bulletins.

This bulletin is being revised to add the 2008 Chevrolet Impala, part information and engineering contact information for the Impala. Please discard Corporate Bulletin Number 07-02-32-002C (Section 02 -- Steering).

Condition

Some customers may comment on a fluid leak. Upon investigation, the technician may find fluid leaking from the power steering system.

What Action to Take

Important: All potential leaks should be completely cleaned and identified before attempting to repair or replace any power steering components.

Start diagnosis by inspecting the fluid level in the Power Steering Reservoir. If the fluid level is NOT low, a careful analysis of the condition is necessary as it may involve a different type of fluid leak.
Visually inspect the components where the fluid has accumulated.
Completely clean off any fluid residue from the suspect components.
Apply tracing powder to the suspect components. This is an effective way to determine the source of a leak. As an alternative, fluorescent dye (such as Kent Moore J 28431-6) may be added to the power steering fluid.
Start the vehicle and allow the power steering system to reach normal operating temperatures.
Turn the steering wheel to the stops in each direction while bumping the steering wheel against the stops 3-4 times. This will build maximum steering system pressure and help identify the source of the leak if present.
Determine the source of the leak.
If a repeatable leak is found, use the following tables to determine if the condition is repaired and what corrective action is needed.

Repairable Leaks

Source of Leak

Correction

Pressure feed and return hoses/lines

Replace seals, hose, or line set

Power steering pump

Reseal or replace pump if necessary

Cylinder gear/rack lines

Replace O-ring seals or rack lines

Non- Repairable Leaks

Source of Leak

Correction

Porosity leak in the gear/rack housing

Replace steering gear/rack

Leak from tie rod boots

Pinion seal

Repeatable leak at steering gear adjuster plug*

See note below

*If fluid is observed at the adjuster plug during the initial visual inspection, then refer to the following:

• Seepage at the adjuster plug may not necessarily indicate an active leak. Power steering fluid is used during the manufacturing of the gear/rack. The fluid used at assembly is pushed into the pinion area during assembly. The adjuster plug and the area below the pinion are not positively sealed. Fluid trapped in this area during assembly may seep from the adjuster plug. The rack should not be replaced for this condition.

• You can distinguish seepage from an active leak by removing the left tie rod boot clamp and inspecting for the presence of fluid at the inner tie rod.

• If no fluid is found in the left tie rod boot, replace the boot clamp and clean the seepage from the rack. No further action is needed.

• If fluid is found in the left tie rod boot, replace the gear assembly.

Engineer Contact Information

Contact the appropriate engineer for additional information or guidance before repairing the vehicle. This call may result in a personal visit to your dealership or a special request to return parts that exhibit unique conditions. In either case, you should receive a response back within 2 hours on what action to take the same business day of your call (Eastern Daylight Time).

Vehicle Line:

Engineering Contact Info:

Fullsize Truck and SUV

Tim Emmett

586-492-0278

Impala

Steve Stearns

586-575-6274

If you do not receive a response from engineering, then proceed to repair the vehicle. Use normal diagnostics and claim the repair work under the appropriate warranty labor operation.

GM Engineering is working to determine the root cause of the above conditions. GM Engineering has a need to obtain information during diagnosis and BEFORE repair. As a result, this information will be used by engineering to "root cause" the customer's concern and develop/validate a field fix.

Parts Information

Fullsize Truck and SUV:

Part Number

Description

15254058

Pipe Kit, Steering Gear

15254059

Pipe Kit, Steering Gear

11562064

Clamp, Crimp

(Boot to Rack)

11562066

Clamp, Spring

(Boot to Tie Rod)

26100863

Seal, Power Steering Gear Inlet and Outlet Hose

26081619

Seal, Steering Gear Cylinder Pipe

(O-ring)

Impala:

Part Number

Description

26065126

Pipe Kit, Steering Gear (Short)

26055484

Pipe Kit, Steering Gear (Long)

26035404

Boot Kit, Steering Gear

Warranty Information

Important: DO NOT use the labor operation listed below if engineering did not respond.

For vehicles repaired under engineering direction, use:

Labor Operation

Description

Labor Time

E9451*

Engineering Information-Power Steering Leak

0.6 hr

Add

Repair per Engineer Direction

Use Actual Repair Order Clock Time

*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

jrrod2004 · April 4, 2008

Service Information

Document ID: 2048420 #07-08-62-004A: EI07094 - Front Fascia Paint Concerns on Peeling and/or Scratches (Engineering Information) - (Jan 10, 2008)

Subject:EI07094 -- Front Fascia Paint Concerns on Peeling and/or Scratches (Engineering Information)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT

2007-2008 Chevrolet Avalanche, Suburban, Tahoe

2007-2008 GMC Yukon, Yukon Denali, Yukon Denali XL, Yukon XL

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS, otherwise disregard the bulletin and proceed with diagnostics found in the published service information. THIS IS NOT A RECALL. Refer to Service Bulletin 04-00-89-053A for more detail on the use of engineering information bulletins.

This bulletin is being revised to add the 2008 model year. Please discard Corporate Bulletin Number 07-08-62-004 (Section 08 -- Body & Accessories).

Condition

Some customers may comment on front fascia paint concerns on peeling and/or scratches.

What Action to Take

GM Engineering is attempting to determine the root cause of the above condition. GM Engineering has a need to obtain information first hand during diagnosis and BEFORE repair. As a result, this information will be used by engineering to "root cause" the customer’s concern and develop/validate a field fix.

Instructions

If a vehicle is encountered with the above concern, please do the following steps:

Record the VIN.
Record the vehicle build date.
Record the mileage at the time of service.
Record the vehicle paint code and color.
Photograph the paint concern.
E-mail the pictures to [email protected]
Contact Wayne Witkop at the GM Exterior Group prior to performing any paint repair to the front fascia.

Engineer Contact Information

Contact Engineer Wayne Witkop at 586-492-9096, and E-mail pictures to [email protected] before repairing the vehicle. GM Engineering may visit dealerships that are near Detroit, Michigan. In either case you will receive a response back within 2 hours on what action to take the same day of your call (Eastern Daylight Time).

If you do not receive a response from engineering, then proceed to repair the vehicle.

Parts Information

If necessary, GM may make arrangements to have the old fascia shipped to the Warranty Parts Center (WPC) based upon the information provided.

Important: Do NOT ship any parts to the WPC without a WPC request having been issued. WPC Requests will be sent for any parts that engineering wants to have returned.

Warranty Information

For vehicles repaired under engineering direction, choose the appropriate labor operation that best describes the repair:

Labor Operation

Description

Labor Time

A9915*

Fascia, Front Bumper-Color/Clear Coat-One Piece

2.3 hrs

A9914*

Fascia, Front Bumper-Refinish/Clear Coat-One Piece

3.2 hrs

B9821*

Fascia, Front Bumper-One Piece - Replace

1.2 hrs

*This labor operation number is for bulletin use only. This labor operation will not be published in the Labor Time Guide.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

jrrod2004 · April 4, 2008

Service Information

Document ID: 2075334 #07-03-10-013B: EI07266 - Vehicle/Tire Vibration, P275/55R20 Goodyear, LT245/75R16, P265/70417, P245/70R17 (Engineering Information) - (Mar 4, 2008)

Subject:EI07266 -- Vehicle/Tire Vibration, P275/55R20 Goodyear, LT245/75R16, P265/70R17, P245/70R17 (Engineering Information)

Models:2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe

2007-2008 GMC Sierra, Yukon, Yukon XL

with any of the following Tire RPOs:

- QSS (P275/55R20) -- GOODYEAR ONLY

- QIZ (LT245/75R16)

- QAS / QAN (P265/70R17)

- QJM / QJP (P265/70R17)

- QPR (P245/70R17)

- QVL (P265/70R17)

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published Service Information. THIS IS NOT A RECALL -- refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information bulletins.

This bulletin is being revised to update the affected models and tire RPOs and revise the diagnostic steps. Please discard Corporate Bulletin Number 07-03-10-013A (Section 03 -- Suspension).

Condition

Some customers may comment on a vehicle/tire vibration.

Cause

Important: For vehicles equipped with RPO QSS (P275/55R20), this bulletin only applies to Goodyear tires. If the vehicle is equipped with RPO QSS -- Bridgestone tires, disregard this bulletin.

GM Engineering is attempting to determine the root cause of reported tire vibrations on vehicles equipped with P275/55R20 (Goodyear), LT245/75R16, P265/70R17 or P245/70R17 tires. GM has a need to obtain information during diagnosis and BEFORE repair. This information will be used by engineering to "root cause" the customer's concern and develop/validate a field fix.

If the customer's concern cannot be duplicated, disregard this bulletin. If the customer's concern can be duplicated, complete the following steps. Be sure to note the following information on the repair order:

Verify that the VIN and mileage listed on the repair order is accurate.
Describe the customer's concern (i.e. shake, buzz, roughness, tingling). Note when (mph, idle, accel, decel, etc) and where (steering column, seat, etc) the vibration is felt.
Document the tire size and manufacturer of the tires currently on the vehicle.
Inspect the following components to verify that they are in good working condition. Note any "faults" on the repair order:
• tire/wheel assemblies -- Verify the presence of wheel weights and PSI of tires.

• steering components

• suspension components
Select a smooth, level road and slowly accelerate the vehicle up to highway speed.
Observe the vehicle for disturbances that match the customer's description and note the following conditions:
• Vehicle speed

• Engine RPM

• Transmission gear range and specific gear
Does the disturbances match the customer's description? (Refer to Symptoms -- Vibration Diagnosis and Correction, found in SI).
• NO -- continue to diagnose and repair the vibration not related to the tire and wheel assembly. Fax the completed repair order (front and back) to: 248-685-6140 -- Attn: Kevin Kelly

• YES -- proceed with Step 8.

Important: Before proceeding with step 8, the vehicle must be driven for at least 10 miles, any "load" removed from the vehicle and PSI checked to Placard prior to checking Roadforce Variation.
Using the HUNTER GSP9700 Roadforce/Balancer, measure the roadforce variation of each tire/wheel assembly. Guidelines for acceptable Roadforce Variation can be found in SI -- refer to bulletin 00-03-10-006C. Also, with the original balance weights still installed, measure the inboard and outboard imbalance. Record the findings on the RO.
Record on the repair order the DOT number found on the rim flange of the tire.
PRIOR to making any repairs, contact the engineer listed below with information from your diagnosis. The engineer will provide direction to repair the customer's concern. For vehicles located in SE Michigan, the engineer may need to physically inspect the vehicle.

Engineer

Phone #

Kevin Kelly

248-676-7580

Between 8:00 a.m. -- 5:00 p.m. EST

817-343-4537

Between 5:00 p.m. -- 8:00 p.m. EST

If necessary, leave a message with the following information:

• Technician Name

• Dealership Name & Phone Number

• Last 8 digits of the VIN and Repair Order #

• Date and time of call

Important: If the engineer is unable to return your call within one (1) hour, proceed with diagnosis and repair according to SI. Fax the complete repair order (front and back) to 248-685-6140. If tire(s) are replaced, include all findings when tire(s) are sent back through the Global Tire Return Process.

Warranty Information

Important: For vehicles not repaired using this bulletin, use the appropriate labor operation found in the Labor Time Guide.

For vehicles in which the customer's concern was due to a tire vibration, submit the warranty claim using the following labor operation.

Labor Operation

Description

Labor Time

E9462*

Tire Vibration -- Engineering Information

0.6 hr

* This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

In addition, for all cases in which a tire was replaced, also claim the corresponding Manufacturers labor operation/time found in the Labor Time Guide. Note, labor times include time to balance.

Labor Operation

Description

Labor Time

E0431

Tire, Goodyear/Dunlap - Replace

Use Published Labor Operation Time

E0432

Tire, Continental/General - Replace

Use Published Labor Operation Time

E0436

Tire, Bridgestone - Replace

Use Published Labor Operation Time

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

jrrod2004 · April 4, 2008

Service Information

Document ID: 2076008 #08-08-61-001A: EI08027 - Underbody Noise, Pop, Creak, Groan, Clunk, Squeak, Body Mount (Engineering Information) - (Mar 6, 2008)

Subject:EI08027 -- Underbody Noise, Pop, Creak, Groan, Clunk, Squeak, Body Mount (Engineering Information)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT

2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe

2007-2008 GMC Sierra, Yukon, Yukon Denali, Yukon XL

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service information. THIS IS NOT A RECALL - refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information bulletins.

This bulletin is being revised to correct information under the Warranty Information section. Please discard Corporate Bulletin Number 08-08-61-001 (Section 08 -- Body and Accessories).

Condition

Important: If the customer did not comment about this condition, do not proceed with this bulletin.

Some customers may comment on a noise coming from the underbody of the vehicle.

Cause

GM Engineering is attempting to determine the root cause of this condition. GM has a need to obtain information about the diagnosis and repair. Use the following procedure to diagnose and repair the vehicle. Note the information on the repair order as necessary.

Describe the noise (i.e. pop, creak, etc.) and the conditions in which the noise can be duplicated.
Is the vehicle equipped with running boards -- If yes -- are they GM Accessory, or aftermarket? If a GM Accessory - proceed to step 3. If an aftermarket running board or the running board is mounted using the body mount bolt:
• Remove the running boards and test drive the vehicle to determine if the concern has been corrected.

• If the noise was eliminated or reduced, reinstall the running boards and proceed to step 4.

• If the noise is still present, reinstall the running boards and proceed to step 3.
If it is suspected that the noise is coming from a body mount, do the following steps:
3.1. Install the J 39570 - Chassis Ears to the frame rail at or near the body mounts.

3.2. Test drive the vehicle to identify which mount is suspect.

3.3. Measure the torque of the suspect mount(s).

3.4. Remove the suspect mount. Drive the vehicle and determine if the noise has been eliminated.

3.5. Inspect the body mount spacer/bracket on the body side. The body mount spacer/bracket on the body side should be flat. Note whether the metal is flat or if the mount appears to be "pulled through".
Contact engineer Gary Banasiak at 586-492-8074 and provide him with diagnostic information.

Warranty Information

For vehicles repaired under Engineering direction, use:

Labor Operation

Description

Labor Time

E9453 *

Underbody Noise -- Engineering Information

0.5 hr

Add

To replace body mount

0.3 hr

To replace each additional body mount

0.3 hr

* This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

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