RemoteLink remote start won't work

[mjlimo82]

So I signed up for the free OnStar trial today and downloaded the app, mainly so I could play with it. I can lock and unlock my truck fine and get all the information about it that OnStar relays to my phone, but the remote start function doesn't work. My truck has the AP8 RPO... with that said, I assume that means that with that and TPMS it should work. And it kinda does... it will sit there and think, locks the doors after a few seconds, and then the parking lights come on like they're supposed to but within a second they go right back off and then my phone tells me:

 

Could not start your vehicle.

 

Remote start is not allowed when your

keys are in the vehicle and only two

remote starts are allowed per ignition

cycle. (220)

 

And neither of these things are the issue. One key is in my pocket, the other in my wife's purse, and we're both in the house looking out the window at it when trying to get it to start. I've gone out and started it with the key then tried the app again to eliminate the latter issue but still, I can't get it to work. Does it absolutely have to have the AP3 upfit for it to work, or is it just not wanting to cooperate with me? I've looked all over the place both here and on Google and I can't find anything about it other than one other person asking the same question which remains unanswered. Anybody got any ideas? Am I just SOL without AP3? I don't see why the feature would show up on the app if my truck didn't have the right options to support it. I've even uninstalled the app and re-registered my phone with no luck.

 

It's a 2011 Silverado built 4/11 so it is definitely new enough to support the feature, so that's not the issue.

[RyanbabZ71]

no need for the same topic in 2 locations. This one is being closed.