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OnStar Remote App.

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b1gted Enthusiast

b1gted

Posted
Posted
My Onstar app no longer works after the sept 11 update was applied. Won't take my user I'd password. Only breaks after that update is installed. If I delete app and reinstall it installs the older version and works. I am running ios 7 GM.

 

They fixed it today with a new version available in the App Store. Works like it should again.

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electricchiken7 Enthusiast

electricchiken7

Posted
Posted
Apparantly on the 2014's if you download the app during your free trial of OnStar, you can keep using the remote unlock/start features once your trial expires. You get it for 5 years!

I just bought a 2013 will this be true for it too? How can I check it?

 

Sent from my Galaxy Nexus using Tapatalk 4

 

 

OnStar Advisor Enthusiast

OnStar Advisor

Posted
Posted

Electricchicken7 -

 

Unfortunately, only OnStar equipped 2014 GM vehicles are eligible to use the RemoteLink Key Fob functions. 2013 and earlier vehicles are not compatible with this functionality.

 

The 2014's do come with 5 years free; simply download the app, accept the End User License Agreement and use the app at least once during your trial period (or consecutive paid OnStar subscription) and the service will be available to you for up to five years. I hope this helps. Let me know if you have any additional questions.

 

- Sara, OnStar Advisor

Social Media Team

blckthree Enthusiast

blckthree

Posted
Posted

Electricchicken7 -

 

Unfortunately, only OnStar equipped 2014 GM vehicles are eligible to use the RemoteLink Key Fob functions. 2013 and earlier vehicles are not compatible with this functionality.

 

The 2014's do come with 5 years free; simply download the app, accept the End User License Agreement and use the app at least once during your trial period (or consecutive paid OnStar subscription) and the service will be available to you for up to five years. I hope this helps. Let me know if you have any additional questions.

 

- Sara, OnStar Advisor

Social Media Team

 

Are you sure about this? My 2013 CTS uses the Onstar Remote app and all works just fine with it. Not sure about the 5 year free part, I think that is new for 2014's, but the app should work.

 

Mike

OnStar Advisor Enthusiast

OnStar Advisor

Posted
Posted
Originally Posted by blckthree

Electricchicken7 -

Â

Unfortunately, only OnStar equipped 2014 GM vehicles are eligible to use the RemoteLink Key Fob functions. 2013 and earlier vehicles are not compatible with this functionality.

Â

The 2014's do come with 5 years free; simply download the app, accept the End User License Agreement and use the app at least once during your trial period (or consecutive paid OnStar subscription) and the service will be available to you for up to five years. I hope this helps. Let me know if you have any additional questions.Â

Â

- Sara, OnStar Advisor

Social Media Team

Â

Are you sure about this? My 2013 CTS uses the Onstar Remote app and all works just fine with it. Not sure about the 5 year free part, I think that is new for 2014's, but the app should work.

Â

Mike

 

I apologize for being unclear, Mike - The "5 years free" functionality is what I was referring to when I said "key fob functions," specifically the door lock/unlock and remote start features. Those functions will continue to work on 2014 vehicles even without an OnStar subscription.

 

The full RemoteLink application will function with 2011 vehicles and newer, as you indicated, but will require an active OnStar subscription to be able to use. I hope that clarifies things! Let me know if there you have any more questions.

 

~ Sara, OnStar Advisor

Social Media Team

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