Dealer Horror Story

djayh20 · May 13, 2014

Yep, it is David Stanley Chevrolet out of Midwest City. I will not make that mistake again

rt66er · May 14, 2014

You have my sympathy. The "other" Midwest City Chevy dealership tried to pull a similar scam on a friend of mine back about 10 years ago. A day after he purchased, they called him and told him they put the wrong VIN on his paperwork and needed him to come back and sign new paperwork with the correct VIN number. He returned the next day and, lo and behold, the new paperwork to sign had a $1,000 sale price increase. He protested and they said, no, it was the price agreed upon. He then informed them that he had copies of the original sales contract (they confiscated the original contract when he showed up to sign the "corrected" papers). They changed their tune quickly when they realized he had proof of the original contract numbers. Said they were so sorry and it was just an innocent mistake. Yeah, right.

djayh20 · May 15, 2014

Yep. You really have to pay attention to the details.

Well, i heard from Chevy today, and explained what had happened, and got referred to a district manager. He called and got the same information again, and then stated I should hear from him or the dealership soon.

We shall see.....

TJay74 · May 15, 2014

I personally have never had a issue with David Stanley, I know others have but then again my sales are pretty much cut and dry since I use a GM employee discount. I did have a issue with Hudiberg years ago in MWC when I bought my 2009 G8 GXP. The finance guy slide in some Mystar program into my contract without telling us. When I got home and saw it I went back to the dealership. he tried to say it is required on all of their sales and I was told about by the salesman. Wife and I both disagreed and advised they could either remove it or I would call my bank and have them decline the loan. Me and the general manager went round and round until it was removed.

You always have to make sure the invoice info is correct and if in doubt refuse until it is corrected. I personally would have refused to sign the paperwork until it was corrected if it was me.

djayh20 · May 17, 2014

Well, it has been over 48 hours now, and no follow up phone call from Chevrolet or the Dealership. Should've guessed as much.....

TJay74 · May 17, 2014

GM cant force the dealer to do anything at all, if anything is going to be done it is going to be because the dealer decided to do something.

HDNitehawk · May 18, 2014

If I may suggest, if you feel it necessary to get service from this dealer go to the Norman branch. I bought a truck when it was Marc Heitz and always had no problem. I used them not long ago and the did fine. However they missed a sale on my trucks because they wouldn't return calls. I think they have left over guys from Heitz now.

If you look for another dealer I suggest going up North.

BIGDOGx · May 19, 2014

This is just one of many reasons why GM will never ever again be considered a top car maker. Their dealer network is just a complete pile of #@#@, way to many David Stanley Chevrolets out there souring GM's customer base imo!

HDNitehawk · May 19, 2014

This is just one of many reasons why GM will never ever again be considered a top car maker. Their dealer network is just a complete pile of #@#@, way to many David Stanley Chevrolets out there souring GM's customer base imo!

So what do you do? Go with David Stanley Dodge instead? David Stanley Kia? David Stanley Jeep? Or David Stanley Ford which is now Randall Reed Ford?

djayh20 · May 19, 2014

Exactly HDNitehawk.... when 2 or 3 individuals own the entire city, you don't have many options. Guess I will just start buying used off Craigslist. At least then if i get ripped off or cussed out, I can say... well.. that what you get for buying off an individual

Silverado Steve · May 20, 2014

You can always buy out of state?

Turd Ferguson · May 20, 2014

Can you refinance through your credit union at a lower rate?

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rt66er · May 20, 2014

FWIW, I didn't have any problems buying from Diffee Ford in El Reno (wife's 2011 Taurus) or Vance in Guthrie (my current 2011 GMC Sierra). In both instances, the price I negotiated was the price I paid with no shenanigans. Oh, and Knipplemire in Blanchard was a great buying experience, too.

lefty421 · May 20, 2014

Just refinance through an online credit union like Alliant Credit Union or one of the other large ones that specializes in low auto rates. They offer refinance rates of 1.49% on new vehicles up to 72/84 months. If you have decent credit, you should be able to refinance there at a much better rate. This will also hurt the dealer in the pocketbook too, which is an added bonus for you.

I too learned that GM can't/won't force a dealer to do anything. GM doesn't own the dealerships, they are all independently owned businesses, so GM's sway over them is limited.

After signing the original paperwork, you had a binding contract. You didn't have to sign anything else after that, and it was a mistake to do so. If they played games with the interest rate, and you signed it, then you are probably obligated unless you want to lawyer up and fight it. I would simply refinance elsewhere and be done with this dealer. Truthfully, even your original interest rate was terrible, so just refinance and move on.

Take your new truck to another dealer for service. Explain how your last dealer screwed you and you are looking to start building a new relationship with another dealer. I would think they would be happy to have you as a customer.