AUTOGUIDE article - There’s a Big Issue with GM’s SUVs and No One Seem

[yahtzee]

The article has posted - http://www.autoguide.com/auto-news/2015/12/there-s-a-big-issue-with-gm-s-suvs-and-no-one-seems-to-have-a-solution.html

[fondupot]

Yea it definitely is a problem. I rented a Yukon XL a few months ago while on a trip out of town, and I can attest, this buffeting sound is super annoying. I could barley stand to drive the truck for 4 days. I couldn't imagine owning one.

[boazEarl8]

Awesome job getting them to cross ref the NHTSA complaints across all SKUs

 

Please see if you can convince the authors to go test drive some 16s so they can refute the GM spokeswoman, issue definitely not fixed in 16s

[hamd1719]

Nice may be now GM will start fixing these trucks

 

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[16Denaliguy]

Awesome job getting them to cross ref the NHTSA complaints across all SKUs

 

Please see if you can convince the authors to go test drive some 16s so they can refute the GM spokeswoman, issue definitely not fixed in 16s

GM says that they can't fix my 2016 Denali over 30 days in the shop - trade assistance offered and new Denali ordered. Believe me there are other 2016's just in my town that have issues and they are all documented at the dealerships.

[Chris]

If anyone hasnt noticed, all the links in there link to here.

[barry1]

I saw the article and posted a story. Also made a complaint to the Feds today. Hope this gets someone to wake up and fix or recall all these vehicles.

[yahtzee]

GM says that they can't fix my 2016 Denali over 30 days in the shop - trade assistance offered and new Denali ordered. Believe me there are other 2016's just in my town that have issues and they are all documented at the dealerships.

Yep. 2016 right here, too.

If anyone hasnt noticed, all the links in there link to here.

I did that on purpose. Excellent background from real owners.

[Chris]

Yep. 2016 right here, too.

 

I did that on purpose. Excellent background from real owners.

I got an email from my boss this morning telling me to look at it.

[george.underwood]

I just sent the following to both Chevy and GMC via thier online contact forms:

 

"Dear GM/Chevrolet: We will be purchasing a new vehicle in 2016 to replace our aging 2002 Suburban. We were considering a 2016 Tahoe or Yukon but just read about the noise/booming issues that seem to be associated with roof attachment. They are now OFF our shopping list until we hear for sure these issues have been corrected in the build (not after the fact repairs). As a long time Chevy guy, I was sorry to hear of these problems. Good luck and let me know what you did to fix it."

[george.underwood]

I just sent the following to both Chevy and GMC via thier online contact forms:

 

"Dear GM/Chevrolet: We will be purchasing a new vehicle in 2016 to replace our aging 2002 Suburban. We were considering a 2016 Tahoe or Yukon but just read about the noise/booming issues that seem to be associated with roof attachment. They are now OFF our shopping list until we hear for sure these issues have been corrected in the build (not after the fact repairs). As a long time Chevy guy, I was sorry to hear of these problems. Good luck and let me know what you did to fix it."

here is GMC reply:

"Dear Mr. Underwood,

 

Thank you for contacting General Motors. We appreciate the time you have taken to write us and for allowing us to assist you.

 

We are delighted to hear you are considering the Chevrolet Tahoe or GMC Yukon for your next vehicle purchase. These models have undergone impressive improvements as far as overall appearance, technology and performance. We construct our vehicles to meet or exceed all federal safety and crash regulations. The quality and workmanship instilled in our vehicles is what makes us a leader in the industry. Please know that customer feedback plays a major role in our commitment to the continuous improvement of our products and services. If we can be of further assistance in providing product information on our current models, please feel free to email us or contact us at the phone number provided below.

 

Would a contact from a local dealership be helpful? We can have a GM dealership contact you by email or phone regarding your purchase or lease. We will make sure that the dealership contacts you in a timely manner. Just reply to this email with your consent.

 

Again, thank you for writing us. At General Motors, we strive to provide exceptional customer service. If we can be of any further assistance please email us or call 1-800-462-8976 Monday through Friday between the hours of 8am to 9pm Eastern Time, and Saturday 9am to 6pm. Thank you for contacting General Motors.

 

Sincerely,

 

The General Motors Marketing Team

http://www.gm.com/

 

You have received this email advertising GM products and services in response to your recent request for vehicle information.

To opt out of receiving future email messages from General Motors please visit http://www.gmcontactpreferences.com/.

 

General Motors Corporation, 100 Renaissance Center, 482-MAR-100, Detroit, MI 48265"

Didn't even say they are working on it. Are big companies stupid or what?

[boazEarl8]

Just a generic keep the sales lead warm reply, I wouldn't take it personally

 

Email Mary's office, it still might not matter but better odds than the regular contact us email