Moisture in lower glovebox 2017 Crewcab

AllTerrain13 · January 16, 2017

I've done some searching and couldn't find anything.

I bought a new 2017 All Terrain a few weeks ago and it was raining when I bought it.

Fast forward to now my registration comes in the mail and I put it in my glove box but when I pull the papers out of the box one piece of paper that's on the bottom is damp.

By damp I mean like a piece of paper in a humid environment would get.

I ran a garden hose on the truck all around the usual places (antenna, 3rd brake light, windshield). And cannot duplicate this.

Is this just a by product of the hvac or maybe The paper never fully dried from delivery or do I have a leak somewhere?

I haven't driven the truck in the last 10days and it's been parked with the front end a little lower than the rear.

Someotherguy · January 17, 2017

Perhaps the Cabin air filter is damp from varying temperatures / humidities? Grasping at straws.

AllTerrain13 · January 18, 2017

Perhaps the Cabin air filter is damp from varying temperatures / humidities? Grasping at straws.

Thanks for the reply, I didn't even think about a cabin air filter, heck I didn't know these had one. I ran the heat for 20min with the AC button on to draw moisture out.

I don't need to drive the truck for a few weeks so I'll check it after we get another considerable amount of precipitation.

I thought about sealing the antenna before a problem exists but the service procedures say to NOT use sealant.

GMCustomerService · January 19, 2017

I've done some searching and couldn't find anything.

I bought a new 2017 All Terrain a few weeks ago and it was raining when I bought it.

Fast forward to now my registration comes in the mail and I put it in my glove box but when I pull the papers out of the box one piece of paper that's on the bottom is damp.

By damp I mean like a piece of paper in a humid environment would get.

I ran a garden hose on the truck all around the usual places (antenna, 3rd brake light, windshield). And cannot duplicate this.

Is this just a by product of the hvac or maybe The paper never fully dried from delivery or do I have a leak somewhere?

I haven't driven the truck in the last 10days and it's been parked with the front end a little lower than the rear.

Hello AllTerrain13,

Congratulations on your recent purchase! We hope you enjoy your GMC All Terrain for many more miles ahead. Have you addressed this moisture concern with your dealer? If not, we would be happy to communicate this concern their way. Send us a private message if you're interested.

Best regards,

Anthony

GM Customer Care

AllTerrain13 · January 19, 2017

Hello AllTerrain13,

Congratulations on your recent purchase! We hope you enjoy your GMC All Terrain for many more miles ahead. Have you addressed this moisture concern with your dealer? If not, we would be happy to communicate this concern their way. Send us a private message if you're interested.

Best regards,

Anthony

GM Customer Care

Anthony,

I haven't contacted the dealership yet, I will wait until we get a good amount of precipitation to check the glove box again. If I notice anything I will be in touch with them. They are the selling dealership so I shouldn't have any issues. If I need to escalate I will be in touch.