Steering clicking/noise

[20165.3Eco]

Guys, just wanted to share some info. Yesterday the local dealer put an entire new steering column in my truck for a  steering noise. So far everything they have tried to fix I have had to diagnose myself. My truck had that slight clicking/noise when turning the wheel. It didn't originally have it but it gets worse over time.

 

I picked it up yesterday. First day I dropped it off they already had the parts in stock and the work was pre-scheduled. They didn't even pull the truck into the shop. Yesterday I get there and they are excited the work is done etc. Get ready to grab the keys and they say well the noise is still there......

 

I didn't even look at it myself before to diagnose because it's their job right? I get home, annoyed with the process thus far and slide under the dash to investigate. In less than 30 seconds I had sourced the noise. It is the steering angle sensor located about halfway between the dash and firewall on the column. You can produce almost the exact noise by grabbing the sensor and moving it around gently. 

 

I am baffled by this dealerships lack of expertise and wish I would have picked someone else from the beginning. Just letting anyone who may have a noise that this might be an easy source/fix for you.

[MixerDriver]

There's no trouble code for that. How can you expect them to know what's wrong when their computer says everything's fine and dandy? lol 

 

Were you able to get the noise to stop?

 

[20165.3Eco]

No, they need to order a steering angle sensor for it. I was pretty scared about them tearing into a steering column. When I get some time I am going to check their work under the dash and under the truck.

 

Really don't want them doing the motor mounts on the truck so I may try and get another dealer to do that.

 

I've had to find every TSB for every issue I have had myself. The only thing they fixed without help from me was installing a fresh gas shock for the soft lowering tailgate. 

 

Problems to date:

Transfer case control module noise (I instructed them how to fix it)

Tailgate soft lower (they installed a new cylinder)

Steering noise (I diagnosed it)

Clicking in HVAC (I fixed it myself)

Informant screen going blank (software updates x2 first one didn't work)

Motor mounts (I found the TSB not yet fixed).

[emeryz28]

So glad you figured this out. I had the column replaced and it did nothing to fix my issue.

 

I am right there with you, I had to explain to them the issue with the torque converter and give them TSB's to get that fixed.

 

I am going to go crawl under my truck now and check that out.