Media Showing Duplicate Songs

[parshal]

My 2018 Sierra has just under 1400 miles. I’ve had a 128Gb micro usb in an adapter in the glove box usb with all my music. Today I noticed that all songs were showing three times when I browsed or used voice command to play a song. I pulled the usb and checked on a pc and there is only one file for each. I haven’t put it back in the truck to see if pulling it “fixed” it but was curious if anyone else has seen this. Search didn’t pull up any results. 

[Loco-diablo]

Mine has shown duplicate songs also. It only happens with my iPhone when connected via BT I believe. I mainly use Apple Music via CarPlay so I don’t see this too often. I haven’t really looked into II.


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[GMCustomerService]

On 10/9/2018 at 9:01 PM, parshal said:

My 2018 Sierra has just under 1400 miles. I’ve had a 128Gb micro usb in an adapter in the glove box usb with all my music. Today I noticed that all songs were showing three times when I browsed or used voice command to play a song. I pulled the usb and checked on a pc and there is only one file for each. I haven’t put it back in the truck to see if pulling it “fixed” it but was curious if anyone else has seen this. Search didn’t pull up any results. 

Hey, parshal. I hope you’re enjoying driving your new Sierra. If this problem still persists, feel free to give our Infotainment Customer Support Center at (855) 478-7767 as they are in the best position to help with troubleshooting.  If you have any other questions or concerns, please do not hesitate to reach out. Thanks!

 

Anthony J.

[parshal]

Thank you Anthony!  I pulled the card and reinstalled and haven't noticed it again.  I'm headed on a 2200 mile trip next week and I'll certainly keep an eye on it.