Mic not working for Bluetooth

[Marc1016]

I have a 2014 Silverado crew cab 4x4 LT when I make a phone call using Bluetooth when I call people I can hear them but they can't hear me

when I talk I replaced the shark fin an I also replaced the mic in the  roof of the. Cab an still nothing 

[JimCost2014]

On 1/6/2019 at 12:44 PM, Marc1016 said:

I have a 2014 Silverado crew cab 4x4 LT when I make a phone call using Bluetooth when I call people I can hear them but they can't hear me

when I talk I replaced the shark fin an I also replaced the mic in the  roof of the. Cab an still nothing 

Welcome to the site. I take it worked before the new parts, maybe un sync your phone and then re pair it to the truck. You could also disconnect the battery, let is sit for 30 minutes and then connect it. This helps with a lot of the electrical problems. 

[Marc1016]

Thanks for letting me join but I tried everything . it all worked before I had my windshield replace so I thought it was the shark fin replaced didn’t work replaced Bluetooth mic didn’t work paired unpaired phone an still nothing 

[JimCost2014]

8 hours ago, Marc1016 said:

Thanks for letting me join but I tried everything . it all worked before I had my windshield replace so I thought it was the shark fin replaced didn’t work replaced Bluetooth mic didn’t work paired unpaired phone an still nothing 

Do you think that when they replaced your windshield they could unplugged/cut a wire that goes to the mic? Post a picture where the mic is and what is around it. Do you have the ability to see if you have power coming to the mic?

[Marc1016]

On 1/10/2019 at 12:39 AM, JimCost2014 said:

Do you think that when they replaced your windshield they could unplugged/cut a wire that goes to the mic? Post a picture where the mic is and what is around it. Do you have the ability to see if you have power coming to the mic?

 

[Marc1016]

Thanks for the reply .There’s nothing around the mic an has power the shark fin xm Antonia works fine it’s on the same side I’m going to drop the headliner again on the passenger side an see if the harness is pinched or something on that side 

[Bobbyjohnluvs trucks]

I have a 15 GMC Sierra. Same thing. Everything except the microphone was working. I took the negative cable off of the battery. Did a few chores around the house for about 30 minutes, then reconnected cable. Microphone went back to working.

[Floyd Prah]

Hey, I have a 2018 Sierra SLE 4x4 half ton. It’s fully loaded other then leather. Recently I switched from Samsung to the new I14 mini IPhone. I synced it ran the new contacts and everything was good. Then one day I hooked the phone to the centre council and it asked to update the new IPhone sync. I excepted the update and since my mic stopped working. I can push the call button and it asks me the usual. But when I tell it who to call nothing happens. So I tried calling direct from phone and I hear it ring, and the other people but they don’t hear me. What’s going on and how do I fix it?????