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Dealer Offered Paint Protection


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Posted

LSR Mike ...

 

The numbers that get quoted for those services always amaze me... but hey... F&I is a profit center... we get to simply say.... no... and smile as they go thru the motions... :D

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Posted
19 hours ago, SierraOnTheRoad said:

Nearing a decision on a 2018 Sierra purchase and have a question re: paint protection.

 

Does anyone have feedback on a product called 'Ultimar' ?

 

I couldn't find any search results here and there seems to be few Google search results via forums. Only see a dealership's video demo of spraying paint on the hood of a vehicle in their showroom and wiping it off... with some effort. 

 

Considering an Onyx Black Sierra and never having owned or cared for such paint on a vehicle in the past... concerned about it's up keep with bird droppings, tree sap, etc.

 

In the past I've always passed on these 'up-sells' ... but am looking for the best way to approach the pre-emptive care for Onyx Black paint... :D .... as well as the others.

Learn from my mistake and don't get it. The dealer I bought from has it for $649 and they threw in a free 'upgrade' to the package for interior protection as well. The salesman told me any cut or fade on any of the interior would be repaired or replaced, even if it was my fault - same for the exterior. I ALWAYS passed on that stuff when I bought in the past, but for some reason the 7 year interior and exterior protection plan sounded like less maintenance for me and I bought it - after all it was the black onyx paint :D. The truck finish looked amazing, a mirror finish...for a year. Then the protection started fading and I called the dealer thinking, no problem they'll apply a new coat. NOPE. They denied it and told me about some BS language in the contract that got them out of having to perform a new coat. I combed the contract and found what they were quoting, I then went through the interior language and found that "any cut in the interior that's made - even if it's your fault" was defined as a cut no larger than 1/4" long by 1/4" deep. Anything greater than that I would be responsible for. The rest of the contract is riddled with small print that gets them out of just about everything. Lesson learned, I was duped and it'll never happen again - one and done for me. 

 

I would ask for the contract you'd sign for it and read the small print to see if it's riddled with all kinds of outs for them.

Posted
5 hours ago, midwestdenaliguy said:

Learn from my mistake and don't get it. The dealer I bought from has it for $649 and they threw in a free 'upgrade' to the package for interior protection as well. The salesman told me any cut or fade on any of the interior would be repaired or replaced, even if it was my fault - same for the exterior. I ALWAYS passed on that stuff when I bought in the past, but for some reason the 7 year interior and exterior protection plan sounded like less maintenance for me and I bought it - after all it was the black onyx paint :D. The truck finish looked amazing, a mirror finish...for a year. Then the protection started fading and I called the dealer thinking, no problem they'll apply a new coat. NOPE. They denied it and told me about some BS language in the contract that got them out of having to perform a new coat. I combed the contract and found what they were quoting, I then went through the interior language and found that "any cut in the interior that's made - even if it's your fault" was defined as a cut no larger than 1/4" long by 1/4" deep. Anything greater than that I would be responsible for. The rest of the contract is riddled with small print that gets them out of just about everything. Lesson learned, I was duped and it'll never happen again - one and done for me. 

 

I would ask for the contract you'd sign for it and read the small print to see if it's riddled with all kinds of outs for them.

Thank you for the feedback!

 

I suspected exactly what you shared re: the 'outs' that are written into such up-sells.

 

Hey... it's that Onyx Black paint that had me thinking about it too... :D

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