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Contacts from phone not syncing

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childstoys Enthusiast

childstoys

Posted
Posted

Issue I have is the contacts sync so I can search and call people. Though if one of them call me their name does not pair with the contact in the system. They have to be a favorite first. 
 

My overall impression of the infotainment system is... that it just plain sucks. It’s clunky, freezes, does whatever it wants to and will respond after a few seconds. The steering wheel controls have a mind of their own. And something new... I’m currently waiting to pick up my lunch and after turning off my truck, when I got out the radio is still on now. Hope that doesn’t turn into an issue. 

  • 3 weeks later...
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econometrics
econometrics

Mine hasn’t synced with my iPhone for months. Just stopped a few months back.    I tried everything. Unpair, re-pair, etc etc. When I try to initiate the sync from the truck, nothing happens. W

hotrodz37
hotrodz37

I was having this problem until today. Seems the newest IOS 13.4 update fixed mine. Sent from my iPhone using Tapatalk

Greg G
Greg G

Just picked up a new AT4 HD on May 19/20. $92700(Canadian) truck. Infotainment system sucks balls. My wife and kids listen to me better. Not a happy customer.  

Rivet New Member

Rivet

Posted
Posted

Same for me. Sometimes they are all there, sometimes not. My advisor is going to synch my truck to GMC to see if that does the trick.

Rivet New Member

Rivet

Posted
Posted
On 11/17/2019 at 11:05 AM, wahoowad said:

Interesting. My sales guy (yesterday) said they will sync, it just won't remember them and I'll have to re-sync every time I connect. Sounds fishy.

It is fishy and he’s full of $hit.

  • 2 months later...
Marywo New Member

Marywo

Posted
Posted

Other than replacing the radio, has anyone else gotten any resolution to this? I just bought a new 2020 Cadillac XT4 and noticed only about 40 of my phones contacts are showing up. I never had this issue with my Lincoln so it's pretty frustrating. 

  • 3 months later...
Silverslotto New Member

Silverslotto

Posted
Posted

Figured it out for Android. If you have had several  Chevrolet or GM vehicles, make sure your connecting via the correct device interface in your phone. 

Go to settings.

Hold down or left click the "Bluetooth" bar, not the toggle switch but the bar itself. 

A list of devices should pop up.

Select "MyChevrolet"

A list should pop up. 

Make sure switch is turned on for "Sync Contacts"

Voila

dgoins816 Enthusiast

dgoins816

Posted
Posted

I had this same issue initially in my 2021 Silverado.  Worked on bluetooth but wouldn't sync contacts.  Had to remove connections, unpair, etc and then reboot my phone.  Worked flawless after that and haven't had a problem since.

 

  • 7 months later...
Ricardo Gil New Member

Ricardo Gil

Posted
Posted

I have a similar but different issue. My 2019 Sierra Denali has not problem syncing my contacts using my Android Samsung Phone but my issue is that I have to enable my contacts sync feature on my phone every time I step in the car otherwise it automatically switches to OFF and it won't sync. I am going crazy trying to figure a way to keep this feature to stay ON (enabled) all the time w/o me having to switching ON all the time.

Anybody with this same issue and a solution? Please advise

 

Thanks

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