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I have a final update on this. 

 

topgear, your initial suspicions about installer error were correct. After weeks of frustration going back and forth between BDS, the installer, and the dealership, I finally have the clunking problem resolved. The installer failed to fully tighten the passenger side lower control arm, which was allowing enough play for the axle to slide in and out. I was fairly irritated by this as I did bring the truck back after 500 miles on the lift for a re-torque, and I feel like the first troubleshooting step they should have take would be to make sure everything was tightened down. That being said, I feel fortunate that I didn't have any major issues or an accident due to this, but I am glad that the installer was honest and owned up to the mistake. They have told me that there is no damage to the front end evident, but I will probably get it all checked out by a neutral shop just to be sure. 

 

The truck is riding smooth and clunk free now, and I'm glad this is all resolved. 

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