Bizarre Stereo Issue - Anybody Else?

[rikhek]

My 2019 AT4 has the OEM package provided "base" stereo.  Intermittently when I try to play music from my iphone either thru bluetooth or "wired" via Apple CarPlay the stereo plays the output from both  the radio AND the external device.  If I'm listening to the radio and use the touchscreen to select my phone as the source of input the stereo will play BOTH the iphone output as well as the FM/AM output.  I can hear both sources coming out the speakers at the same volume.  If talk radio is on I can hear the talking as well as the music I've selected from my phone.  In other words, the stereo is not switching off the radio output when the second source is introduced.

 

It does this about once a week and cycling the truck off and on does not reset of resolve the issue.  Cycling the stereo on and off doesn't resolve the problem.  It usually "fixes" itself overnight.  I parked it in the driveway last night with problem occurring and this morning all was well.  This has been happening intermittently since I bought the truck about 1.5 years ago.

 

It occurred last night on the way home from work so I drove directly to my dealer to let them hear this strange phenomena.  They got their electronics tech to come out and look/listen to it and he was very surprised stating he'd never seen this before.  He checked for updates or bulletins to no avail.  They went ahead and ordered me a new radio for replacement under warranty.

 

Has anyone else experienced this issue?

[rikhek]

I just realized I should have posted this in the Troubleshooting sub-forum.  Sorry.  I reposted it over there but am not able to delete a/this  post.  I can edit my posts but there doesn't seem to be a delete post option?

[Big Sky Eric]

This happened to me using Waze.  Really weird...music playing and then Waze talking and the music also plays on the "Waze channel" which seems to be windshield speakers.  I blew the phone out from the stereo's bluetooth and then re-paired.  All good since.

[Ed/2020RST]

On 6/26/2020 at 7:10 AM, Big Sky Eric said:

This happened to me using Waze.  Really weird...music playing and then Waze talking and the music also plays on the "Waze channel" which seems to be windshield speakers.  I blew the phone out from the stereo's bluetooth and then re-paired.  All good since.

A friend just recently showed me the Waze app----Can I download the app to my phone and using Android Auto see the map on the vehicle screen??

[Big Sky Eric]

On 9/11/2020 at 7:08 AM, Ed/2020RST said:

A friend just recently showed me the Waze app----Can I download the app to my phone and using Android Auto see the map on the vehicle screen??

I have an iphone, but Android Auto should be the same.  It's a free app-give it a shot.

[Ed/2020RST]

On 9/19/2020 at 7:56 AM, Big Sky Eric said:

I have an iphone, but Android Auto should be the same.  It's a free app-give it a shot.

As I said in my post I already have Android Auto. My question is can I see the Waze map on my trucks infotainment screen as I do with google maps?

[Big Sky Eric]

yes