2017 engine or transmission problem

[M1ck3y]

12 hours ago, mrpj1972 said:

I didn't get the whining noise but did experience the exact scenario listed in the pdf below. Then it went to nothing in my driveway. No drive or reverse.

That pdf describes exactly what mine felt like. Drove it like that for a couple days, then it wouldn't shift at all.

 

Has anyone had any luck recovering cost being outside of warranty?

That bulletin only applies to the 8speed.

Edited December 9, 2020 by M1ck3y

[mrpj1972]

Got the truck back yesterday. $4,500

Shop describes the problem coming from the fact that the stock converter has lugs that are welded on the outside of the housing instead of it being stamped or machined. This welding causes internal warping which leads to the failure. I had them take photos of the internal damage so that I have the documentation for possibly being able to recover costs with a class action law suit. They haven't sent me the photos yet, but I saw them on the owners phone. Magnet looked like donut with so much metal on it. He also had a picture of the scaring and the burnt clutch plates. As soon as I receive those I'll add them to this post.

[mrpj1972]

Here are the photos from the shop:

 

[davester]

Those pics look like they are of transmission parts that have failed/worn.  Maybe get the shop to take some pics of the warped torque converter bits.