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Issues with 2019 Silverado

Don Marshall
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Don Marshall New Member

Don Marshall

Posted
Posted (edited)

As being a GM truck person all the major part of my life I have never been so disappointed in my 2019 Chevrolet 1500 RST . As a former fleet/truck  manager I should have known not to purchase the first year . Month old starter would not shut off . Fixed not sure what was done . Number two check engine light came on On Star told me I had 7 days to take to dealer or the truck would not start. Brake reprogram. And today the lovely 8 speed missed a shift and set a code not fixed. GM  knows the lovely 8 transmission is troubled but they will not pay to have the transmission fluid to be changed to help correct a problem that they curated. Time of a change???

Edited by 99silveradoz71
bwoodsmn Enthusiast

bwoodsmn

Posted
Posted

Take a look at what the current trade in value is for your truck - and look at the replacement cost of a new one.  Thats what I did, after a laundry list of issues - it seems that every issue on these forums graced my 2019.  I traded that for a new 2021 Silverado, which is so far, so good.  The used market is so strong that the financial cost was essentially starting over on payments, of course with no miles. Knock on wood.

mlempire5 Enthusiast

mlempire5

Posted
Posted (edited)

I just received my repurchase check from GM for my 2019 Silverado 1500 All Star Edition. Lemon Laws in California have time requirements that the manufacturer is supposed to respect and adhere to during the dispute time frame. Normal time to respond was between 30 to 60 days.  Filed the Lemon Law paperwork in June 2020, didn't fully resolve until 1st week of March 2021.  Dealer buyback person told me his dealer bought back over 100 trucks in 2020 and I was his 3rd buyback on the day I turned in the truck !   I have been a loyal Gm truck owner for 30 plus years. I should have known to never buy a 1st year redesign model, especially after Gm had to repurchase my 02 Silverado 2500 with new 1st year of the 8.1 Ltr. that died while driving at any speed without notice about 9 times. They through parts at that thing with no success. I saw online a few years later, crank sensors were failing due to poor heat resistance flaws. 

Dealer horsed around for 4 months before repairing my driveline. I knew more about methods of diagnosis than the tech driving and working on it. dealer claims no Chevrolet service departments have a Dyno or even connections to gain access to one.  After replacing the ring and pinion,  axle  bearings, rotors, brakes pads, parts list showed over 50 different components replaced. After over 3 months, they discovered a bent axle, after replacement, truck was finally ok to drive. They let that truck sit for weeks at a time without touching it, claiming they were waiting on engineers to tell them what to look at next. 

In high school auto shop  in 1975, we had a dyno in the shop. We were taught at 16 years old how to operate it and perform load tests on the driveline. How in the He** does Gm not have such a valuable diagnostic tool in their service departments.  I am not so glad taxpayers bailed that company out a few years ago. 

 

Gm had to pay back every penny I spent from the day I put down my down payment to the day  the truck was returned, every payment I made and a nice 4 figure penalty for my trouble. They also had to pay over 10 k in legal fees. Lemon Law folks advertising on these truck web sites in the known issues forums were excellent. Look up in the 92127 zip code. Great people, They wiped the floor with GM !

Edited by mlempire5
added thoughts.
  • 6 months later...

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