Issues with truck... Should I accept gmc assistance rewards points for trouble?

[kmeleon]

Here's the deal... My 21 Sierra 5.3 10 spd elevation has had an intermittent flashing CEL light since 1300 miles (truck now has 7k). The light is for P0300 general misfire. They recently did a PCM update and that has made it much better, but it still flashes about once a week. I can no longer make the truck flash the light since the update, it still flashes it the same as before (1st 1/4 mile, slow speeds, taking off from a stop) but I can't make it do it at will. 

 

Anyway, I've been dealing with GMC assistance at Corp for a couple months now and since the truck still isn't fixed she wants to try and get me 300k points (worth $1500 she says) for my troubles. My question is, if I accept this does it prevent me from lemon lawing or having gmc but back the truck a few months down the road if they don't repair it satisfactorily? 

 

Thanks, 

 

Mark

[KARNUT]

7 minutes ago, kmeleon said:

Here's the deal... My 21 Sierra 5.3 10 spd elevation has had an intermittent flashing CEL light since 1300 miles (truck now has 7k). The light is for P0300 general misfire. They recently did a PCM update and that has made it much better, but it still flashes about once a week. I can no longer make the truck flash the light since the update, it still flashes it the same as before (1st 1/4 mile, slow speeds, taking off from a stop) but I can't make it do it at will. 

 

Anyway, I've been dealing with GMC assistance at Corp for a couple months now and since the truck still isn't fixed she wants to try and get me 300k points (worth $1500 she says) for my troubles. My question is, if I accept this does it prevent me from lemon lawing or having gmc but back the truck a few months down the road if they don't repair it satisfactorily? 

 

Thanks, 

 

Mark

I would ask for extended warranty on the engine.

[Z45]

Those points are only good if you buy something and you are limited in how much you can use per purchase. 

[kmeleon]

41 minutes ago, elcamino said:

Those points are only good if you buy something and you are limited in how much you can use per purchase. 

Yeah I'm not super interested in points. I thought maybe it would be worth it if I could purchase an extended warranty. 

[kmeleon]

51 minutes ago, KARNUT said:

I would ask for extended warranty on the engine.

I've asked previously, it hasn't happened yet. I'll ask again. 

[JimCost2014]

4 hours ago, kmeleon said:

I've asked previously, it hasn't happened yet. I'll ask again. 

Question I would be asking the advisor, about how the points effect what is happening now.

 

IMO, open/extend the claim you have now into the buy back process. You have their attention now, rather than trying to start over in x amount of months from now.

Edited October 16, 2021 by JimCost2014

[tboat]

I can't imagine they are going to just give you those points without some type of release or settlement statement.  I wouldn't do it.  Make them fix it or buy it.  These trucks cost too much to compromise.

 

[f8l vnm]

Take that to the BBB. Don’t settle for anything less. And crazy an Elevation gets the 10 speed and some LTZ models don’t.