Infotainment System

[Gerrit Nydam]

I have a 2021 GMC Sierra Duramx.  The infotainment screen went blank, however the radio kept playing, however all the radio controls did not work, I just heard audio.  Initially when I turned the truck off, the radio kept playing, it finally stopped.

What caused this issue?

[Steve-2019]

Try searching/reading the forum, this has been discussed a lot.

[GMCustomerService]

On 1/18/2023 at 6:18 PM, Gerrit Nydam said:

I have a 2021 GMC Sierra Duramx.  The infotainment screen went blank, however the radio kept playing, however all the radio controls did not work, I just heard audio.  Initially when I turned the truck off, the radio kept playing, it finally stopped.

What caused this issue?

This is certainly not what we like to hear, Gerrit Nydam.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2021 GMC Sierra Duramax. To do so, please send an email to [email protected] with ATTN: Gerrit Nydam/GM Trucks in the subject line.

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