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On 4/9/2023 at 2:55 PM, hotairgypsy said:

both of you are sooooo missing the point...we are living in a time we are getting raped in pricing...I looked up gm profits last year and they are in the billions...BILLIONS!!!!  they are not hurting...they and many other companies are just taking advantage of people...the least they can do it take care of what they built...there is ZERO reason it should take 5 weeks to fix a truck...they could have gone to the assembly line parts and grabbed what was needed and sent to get it fixed all within 2 weeks.  You pay a premium the least you expect is to be taken care of when it is needed...The vast majority of people who buy these trucks are people who actually use them in a work environment...This truck is a business tool...a business piece of equipment...They have no right to take my business down for 5 weeks because of excuses...They not hurting...it is called greed...if they wanted to take care of their customers they could have handled this right away...not give excuses like everyone of us get every single day when we walk into walmart, stop for gas, or just go thru the drive thru...we live in a world of nothing but excuses cuz they can...This crappy service is getting old...so it is not about special service cuz i paid a lot...it about doing whats right in a timely fashion to your customer...everyone one of us(or at least most of us) work hard for ever dollar we get and we want it to go to good use...we are NOT being treated with respect...we are being treated with a whole lot of excuses...

100% agree. Service took a huge dump ever since the covid flu lockdowns and it’s a song and dance excuse ever since. Completely absurd. Every single store I walk into it’s overpriced and understaffed and just general dumpy service. There has been very little exception to this. 
The excuse generator has been working overtime but it’s out of fuel and this country needs help. Houseplants don’t make good presidents. Did I say that out loud?

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