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2022 Chevy Silverado braking issues

Ed mad

By Ed mad
in Troubleshooting, Warranty & Recalls

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Ed mad New Member

Ed mad

Posted
Posted

Wanted to bring this up to see if anyone has experience the same and did the issues get resolved. 
 
2022 Chevy Silverado (8k miles) 26” rims 14” offset 

1 issues-start module- nationwide issue with no parts around. I found a part and took to the dealership. “Fixed”

issue 2- updates on radio not updating- dealship tried (2) and finally got it fixed. 
issue 3- driving home, got a message while driving that I had  complete break system failure at 63 mph & ESC service. Took it to the dealership on Monday explained the situation to the advisor, received a call Tuesday saying tech drove and everything worked fine to come pick up the truck as nothing was wrong. To the lady to send me to another advisor and they agreed to investigate it further, found master brake cylinder had failed. Imagine had I not been persistent and taken the truck on the roads.😡 the issue was “fixed”. Picked the truck up on Friday and drove it home, parked and never moved. On Saturday morning turned truck on to find “service brake assist”   I’ve owned 5 trucks in my lifetime and this has been in the shop more than all of them combine in just one month. Sorry about the rant, just freaking pissed. Anyone have these issues and have gotten them resolved? Just need insight as to what I’m facing. Maybe looking in to filling a lemon law on this. Appreciate the feed back. Make it make sense. 

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GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

This is certainly not what we like to hear, Ed. Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your Silverado. To do so, please send an email to [email protected] with “ATTN: Ed mad| GM Trucks” in the subject line. 

 

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you.

 

To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement. 

jaxcam02 Enthusiast

jaxcam02

Posted
Posted (edited)

keep records and write down every conversation you have had with the dealer and GM. youll need them with lemon law suit. Then read the Lemon Law booklet your dealer gave you when you purchased.

Edited by jaxcam02
GETGONE Enthusiast

GETGONE

Posted
Posted
On 9/23/2023 at 9:10 AM, Ed mad said:

2022 Chevy Silverado (8k miles) 26” rims 14” offset 

 

That 14 INCH offset on those wheels has GOT to be the problem!

  • Haha 1
Ed mad New Member

Ed mad

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Posted
On 9/26/2023 at 11:32 PM, GETGONE said:

That 14 INCH offset on those wheels has GOT to be the problem!

It wasn’t a problem in any of my other trucks- never had any issues with larger tires and rims. 

GETGONE Enthusiast

GETGONE

Posted
Posted

If you can't see the issue with 14 INCHES of offset which I HOPE was a typo, you shouldn't own a vehicle.

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