Bluetooth crackling/static after Y172 update

215robert · January 30, 2025

Appointment in 2 weeks for update

BuckWallace · January 30, 2025

1 hour ago, ctote said:

My warranty expired (2022 Yukon) between the initial recall update and the fixed version being released. The dealer says the update will cost $150 even though the issue was caused by GM in the first place. Can I truly not get this update myself?

I'd definitely raise a stink about that. It's not going to cost GM anything other than paying a tech to plug in a cable and start the update.

BuckWallace · January 30, 2025

Duplucate post, please delete.

Edited January 30, 2025 by BuckWallace
Duplicate post.

MG386 · February 7, 2025

On 12/4/2024 at 3:17 PM, MTU Alum said:

The issue is fixed in Y175. It should be available soon. They are getting close to sending out over the air updates soon if you took your truck in for CGM update.

Is it possible to have the Serial Data Gateway recall performed and still have the same Y171.4.2 build number? Just got home from the dealer, he assured me everything was fully updated and I get home to see the same build number and security patch level the same as it was before i took it in.

Edited February 7, 2025 by MG386

BuckWallace · February 7, 2025

14 hours ago, MG386 said:

Is it possible to have the Serial Data Gateway recall performed and still have the same Y171.4.2 build number? Just got home from the dealer, he assured me everything was fully updated and I get home to see the same build number and security patch level the same as it was before i took it in.

Yes, they removed the head unit update from the serial data gateway recall.

215robert · February 12, 2025

Update today, all seems good!

vucelick · May 24, 2025

On 1/18/2025 at 6:35 AM, vucelick said:

I picked up my 2025 yesterday. I ordered it october. The first call i recieved on my drive home had this crackling sound. Did i some how get the old software version in the length of time it took for them to complete my build and ship the truck to me?

Just got an over the air update to version 177.6. This appears to have solved my static/crackling over bluetooth problem.

Edited May 26, 2025 by vucelick

MG386 · May 25, 2025

just checked for updates, still nothing on Y171.4.2

chwilliams · May 28, 2025

On 2/6/2025 at 4:55 PM, MG386 said:

Is it possible to have the Serial Data Gateway recall performed and still have the same Y171.4.2 build number? Just got home from the dealer, he assured me everything was fully updated and I get home to see the same build number and security patch level the same as it was before i took it in.

Side note: look at the date and version of Android. It was EOL before the trucks started rolling off the assembly line. This is bullshit GM, it's like buying expired milk.

https://en.wikipedia.org/wiki/Android_10

BuckWallace · May 28, 2025

1 hour ago, chwilliams said:

Side note: look at the date and version of Android. It was EOL before the trucks started rolling off the assembly line. This is bullshit GM, it's like buying expired milk.

https://en.wikipedia.org/wiki/Android_10

Well, it's a truck infotainment system that was introduced in the 2022 model year. Just needs to be able to run some map and audio apps... Pretty sure Y172 and newer upgrade it to Android 12.

vucelick · June 21, 2025

So last week i recieved another over the air update, now i have noticed that whatever source i am listening to on the infotainment system, the audio constantly cuts out. On the sxm radio, every few seconds, it says "sxm starting" if i am listening to the over the air radio, the audio cuts out/goes silent every few seconds to minutes, same with usb audio. Anyone else experiencing these audio "blackouts/reboots/restarts"?

Edited June 21, 2025 by vucelick