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Radio Update

djv1951
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djv1951 Enthusiast

djv1951

Posted
Posted

I have a 2025 GMC Denali 2500hd Duramax. I took the truck in for the radio update and now Android Auto will not connect to my phone (Android) all the time ( pixel 8 with all the updates).

 

 

I took it back to the dealer and they reinstalled the info system and still doing the same thing. I have done all the changes on my phone that I have found on the internet with no luck. It worked fine before the update, any ideas?

MG386 Enthusiast

MG386

Posted
Posted

maybe try forgetting your phone from the infotainment system and re-connecting it.  If not, maybe try a factory reset on the truck.  What software version did they update the truck to?

  • 3 months later...
haoleboyZ71 New Member

haoleboyZ71

Posted
Posted

Hi, New here.  2026 Denali HD.  Just purchased 7/2/26.

I am having the same issue.  I just traded in my 2024 AT4, and the truck connected to bluetooth and Android Auto Immediately!  Now, with the new HD, it connects when it wants to, which is usually not at all.  I have to use the usb-c cable to get it to connect.  Bluetooth won't even connect without the AA.

Now after saying all that, I'll take a 20 min drive with the phone plugged in.  Stop at a store, restaurant, etc....  Get back in my truck and DO NOT plug the phone in.  The truck then decides at this point, lets connect BT & AA and work perfectly, ie how it should.  

I have deleted (forget phone) the phone multiple times.  I guess I'll just get used to plugging it in every time. even though I don't think its good for the phone battery to have it on charge after it hits 100%.

I have searched all over.  No one else seemed to be having this issue, until I read this thread today.

 

thanks for reading.

newdude Senior Enthusiast

newdude

Posted
Posted
26 minutes ago, haoleboyZ71 said:

Hi, New here.  2026 Denali HD.  Just purchased 7/2/26.

I am having the same issue.  I just traded in my 2024 AT4, and the truck connected to bluetooth and Android Auto Immediately!  Now, with the new HD, it connects when it wants to, which is usually not at all.  I have to use the usb-c cable to get it to connect.  Bluetooth won't even connect without the AA.

Now after saying all that, I'll take a 20 min drive with the phone plugged in.  Stop at a store, restaurant, etc....  Get back in my truck and DO NOT plug the phone in.  The truck then decides at this point, lets connect BT & AA and work perfectly, ie how it should.  

I have deleted (forget phone) the phone multiple times.  I guess I'll just get used to plugging it in every time. even though I don't think its good for the phone battery to have it on charge after it hits 100%.

I have searched all over.  No one else seemed to be having this issue, until I read this thread today.

 

thanks for reading.

 

 

Make sure your phone software is up to date.  Some people have had issues lately with bluetooth on GM radios and their phone had a security update or something that fixed it.  

haoleboyZ71 New Member

haoleboyZ71

Posted
Posted
2 minutes ago, newdude said:

 

 

Make sure your phone software is up to date.  Some people have had issues lately with bluetooth on GM radios and their phone had a security update or something that fixed it.  

thanks, I'll look for that now.

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      thanks, I'll look for that now.
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