Parts Vendor Feedback

[BIGASSTRUCK]

Leave your feedback (good & bad) about parts vendors you've used. Be aware that some use many names (for example truckperformance.com, performancecenter.com, etc.). Keep it factual!

 

Here's the recent experience I had with circus clowns at the above business(es):

 

I ordered a LUND Interceptor II online. TP's website did not have a place to advise if my Chevy Silverado had the NEW (& @ the time UNRELEASED) or CLASSIC body style. This part was drop shipped to me from LUND. It was for the NEW & unreleased body style. I am in meetings all day long & can not call TP on the phone.

 

However, I have sent 2 emails and have faxed them on 3/18, 3/19, 3/20, 3/21, 3/22 and 3/26/2007. I can not get anyone from TP to issue a UPS pick-up/call tag and an RMA for this worthless part. I did get a call from someone at their Ext.# 210 today, but when I called back I got an automated voicemail system & generic voicemail box.

 

This is like shopping at Home Depot... lost of stuff but no real people.

 

I am being forced to contest the charges on my AMEX bill, as the vendor is unresponsive. AMEX was very interested in the 2 emails & 6 faxes.

 

Next will be a complaint with the Orange County District Attorney, Consumer Protection Division, 401 Civic Center Drive, Santa Ana, CA 92701 Phone: (714) 834-3600.

 

By the way, I found the correct part for $10 less at Kragen's, had it in 3 days, & I didn't have to pay shipping either!

[mhraracing]

BIGASS - I was thinking about ordering a set of Bilstein shock for my HD from http://www.performancecenter.com/

 

Based on your above experience - I should stay away ??

 

Thanks

 

PS - this is a great website that gives reviews on online merchants - check it out.

 

http://www.resellerratings.com/

[Zane]

Moving this thread to the Vendor Rating Forum

[RealTruck]

Leave your feedback (good & bad) about parts vendors you've used. Be aware that some use many names (for example truckperformance.com, performancecenter.com, etc.). Keep it factual!

 

Here's the recent experience I had with circus clowns at the above business(es):

 

I ordered a LUND Interceptor II online. TP's website did not have a place to advise if my Chevy Silverado had the NEW (& @ the time UNRELEASED) or CLASSIC body style. This part was drop shipped to me from LUND. It was for the NEW & unreleased body style. I am in meetings all day long & can not call TP on the phone.

 

However, I have sent 2 emails and have faxed them on 3/18, 3/19, 3/20, 3/21, 3/22 and 3/26/2007. I can not get anyone from TP to issue a UPS pick-up/call tag and an RMA for this worthless part. I did get a call from someone at their Ext.# 210 today, but when I called back I got an automated voicemail system & generic voicemail box.

 

This is like shopping at Home Depot... lost of stuff but no real people.

 

I am being forced to contest the charges on my AMEX bill, as the vendor is unresponsive. AMEX was very interested in the 2 emails & 6 faxes.

 

Next will be a complaint with the Orange County District Attorney, Consumer Protection Division, 401 Civic Center Drive, Santa Ana, CA 92701 Phone: (714) 834-3600.

 

By the way, I found the correct part for $10 less at Kragen's, had it in 3 days, & I didn't have to pay shipping either!