Need To Vent

[Bigbadblack]

Yesterday My 07 5.3 sierra Lite up like a christmas tree . Every warning that can come on was on Truck had no power Traction control and Stabilty Track service engine , Factory alarm lite .Truck ran like crap......Got it to the dealership Service tech asked if i pluged in the truck the other night ..... I told him of course it was dam cold lastnite ... He says the blockheater cord has a sensor on it and that they have knowen problems with them ,He then gose gets a tech2 Hh and gets 2 code's P0300 and 1 other dont remeber the code he said ..... So he clears the codes , starts the sierra and says sounds better now then when it came in ....He says take it and let me know how it is . Well i drive out the parking lot and all hell breaks lose on the truck .All lights on dash lite up truck stalls , after 2 mins of cranking it start's ,Turn the truck around take it back inside dealership... Tech again comes up to me says what happen thiss time the warning lights are still on inside the truck Say to leave the truck and they would check out what is going on ...... I told them right there i would not be happy with another $800.00 bill as it cost me $782.00

two weeks ago. Well i get a call 4 hr's later them saying all my plugs and wires need to be replaced .....For the Sum or $728.00.... I tell him how the H Double hockey sticks can the plugs be bad . they were just replaced 5 weeks ago . He then says the plugs are carbon up bad and the wire's are arcing out ... I tell him noway i am paying $700.00 for plugs and wire's . And for them to put the truck outside .... he says Steve we cant just put it outside you need to changed #7 plug and wire forsure before the truck will run ... So i tell them put a plug and wire on it then ... And head over to get the truck ...............$483.11 to get the truck out of there

 

 

Parts $123.90 for a spark plug and wire

Miss chrg $10.00

Labor $297.45 Tax $51.76

Total $483.11

 

Sorry for the long Rant but i be Pissed

Steve

[MS3DALE]

Well a spark plug list for $9.76,and a plug wire list for $24.38,so I don't know where they got $123.90 for parts.

[Trav_13]

Well a spark plug list for $9.76,and a plug wire list for $24.38,so I don't know where they got $123.90 for parts.

 

 

sounds crazy...hell thats over 10% tax....something doesn't sound quite right...here in IL you can only charge tax on parts and not labor, I don't know about other states....

 

if this deal is as true as you state it is....you need to gather up your receipts from a couple of weeks ago, document all dealings, and state your case to GM....lots of dealers have nice incentives coming their way at years end if they were rated well by customers....I'm sure this dealer wouldn't want a less than "Completely Satisifed" rating on their CSI scores at the year end.

[truckofwinandawesome]

That's BEYOND INSANE! I Would Make some noise at GM for your Dealer Overcharging WAAAAAY Too Much!

[jaslo]

This is one reason I stay away from stealerships.

[Bigbadblack]

The sale's tax is high as i live in Canada....Here is a copy of the Bill . I did make a stink at the dealership for this .. But to them its just another person pissed off for repair's done .. I have 40km left on the power train But told them at the stealership they would never see my truck here again . As for buying another truck that would not happen there also. And to take my name off there waiting list for my diesel along with my father's Name as i would be talking to him later today

Dont get me wrong i love my truck . and would prolly pay whatever it takes to have my baby run right .. But i hate being taken in by there crap and over price

[ChevyTech77]

I call bullshit on the repairs to your truck........... (not how much it cost but what the tech did to allegedly repair it).

 

I hate to say it but $100 says that wasn't your problem.

[Bigbadblack]

He is what was written down by the tech...I did look under the hood and there is 1 new plug wire

 

Steve

[chrisjr123]

a little off topic but why is it that the number 7 hole always fails is it the recall on the valves or what?

[mike94silverado]

This is one reason I stay away from stealerships.

 

 

well with that attitude...... Sick of people calling dealerships stealerships. They charge more because of the overhead. Do you know what GM Service tools cost???? I have had good service from my Dealership. It costs more but at least I know they have every resource to diagnose and fix the truck properly vs. some parts changers at independent shops with their snap-on scanners

 

now, the OP is not getting the benefit of the higher cost because the tech probably doesn't know how to diagnose. He needs to push the issue and if all fails find another dealer.

[rodram]

I don't believe that there is any purpose in automatically blaming or berating all dealerships ... they are just another service business ... if you don't like the service you get, then go somewhere else.

 

as I see it you are being charged for about 2.5 to 3 hrs diagnostic and parts installation time plus the parts with a big markup (yes, for all of you parts cost a LOT MORE in Canada...) plus misc service charge plus taxes

 

it is high for what you got ... but the worst thing would be if the truck still ran like crap after all this ....

 

my independent mechanic will do a lot of diagnostic work before charging ... but when he does charge for his work always seems expensive and it always fixes the problem ....

 

it sounds like you need to figure why there is so much carbon buildup in that engine, and to get the current accumulated crap out of there .... you have an '07 5.3 AFM engine, so are you consuming a lot of oil between oil changes...???? ... what condition are your rings and lifters in...?

[jro909]

something dosen't add up but it by no means qualifes for a "stealership" comment..don't you have a warranty?

[randas]

He is what was written down by the tech...I did look under the hood and there is 1 new plug wire

 

Steve

 

 

Winnipeg? Which dealership?

[oldmann]

Call the number in the back of thea owners manual. Tell the people in india that work for gm that the dealet is ripping you off. Crap will hit the fan. Report to better business bureau.

[az'03Silverado]

A plug wire set at my dealer is about $85 and about $9-10 each plug. It adds up. Plus diagnostic time and the actual repair labor. The misc. charge is there to cover shop rags, uniforms, safety glasses, free-stock hardware, etc. Now that's U.S. $$'s. I'm sure up North it's a lot higher.