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2003 Gmc 2500hd Gauges Issue

1320quick

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1320quick Enthusiast

1320quick

Posted
Posted

Hey guys, I've got 2003 GMC 2500HD with 27,000 miles on it. Drove it two nights ago and everything worked fine. Went to drive it last night and none of the gauges work. The MPH, Tach, oil pressure, gas and volts for sure. Didn't notice anything else that didn't work. The radio works and the odometer/info center seems to work fine. Any ideas what's going on? Someone on another forum mentioned that maybe there was a factory recall on this issue????

grimmysnr Enthusiast

grimmysnr

Posted
Posted

Sounds like a fuse or something that is blown. Maybe go through your fuse box on the drivers side interior and under the hood. Check all of them. Last resort there are rebuilt services and kits on Ebay for not a lot of money. I have seen on a few occasions this happening to GMT-800's. Security from the radio and other stuff affect your gauges. When i had my Ipod adapter installed it would sometimes make my gauges flip out on my '06. No permanent damage though.

sagent Enthusiast

sagent

Posted
Posted

There was a recall on the 03+ half tons, i assume would be same for the 3/4 tons. However the recall was only valid for 7 years or 100k whichever came first. Maybe call GM and complain and given your low milage they may give in

sonjaab Senior Enthusiast

sonjaab

Posted
Posted

You should call the GMC customer service number AND your dealer

and ask about this cluster special program deal:

 

Document ID# 2037454

 

 

Subject: Special Coverage Adjustment-Instrument Panel Cluster Gauge Needle Functions #07187A - (11/08/2007)

 

 

 

Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT

 

2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE

 

2003-2004 GMC SIERRA, YUKON, YUKON XL

 

 

THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED. IN A SMALL NUMBER OF VEHICLES, THE GAUGE SWEEP TEST MAY NOT ALWAYS CONFIRM THE CONDITION. PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY.

 

 

DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.

 

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

 

Condition

Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.

 

Special Coverage Adjustment

This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

 

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

 

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007, must be submitted to the Service Contract provider.

 

Vehicles Involved

Involved are certain 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:

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