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Question About My New Truck Order


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Posted

I looked around this site and a few others and can't seem to find the answer.

 

I ordered my new 2011 Silverado back at the start of May, The truck was build june 13 and was shipped june 20th. I understand it can take awhile for shipping but i was told it would take 10-14 days by the dealer. I called the Dealer to day to try and get an update i when my truck could arrive and he told me its going at a sails pace. the truck is currently in Virginia, which is about the half way point between fort wayne (where is was built) and Kingston, Ont (where i will pick it up). So in 2 weeks is only made it halfway and will still have to go through the customs and distribution center in Toronto. I was wondering if anyways expected such delays before? or if there is a time limit for the shipping of a vehicle. I am i now going to to week 10 since i order... its starting to get annoying and frustrating.

Posted

Well, I can certainly understand. My truck took 6 weeks to the day. Your dealership has ways to get it and even expedite shipping. They could even go get it them selves. I'd talk to the sales manager and see what he/she can do. 10 weeks isn't unheard of.

Posted
Your dealership has ways to get it and even expedite shipping. They could even go get it them selves.

Are you sure about that? I don't think that the shipper is about to release that vehicle until it reaches it's contracted destination. I may be wrong but I've never heard of it being done before (not that I've heard of every scenario). It's probably sitting in a R/R yard somewhere, in the middle of a dozen or more vehicles. I can't imagine that the R/R, Dealership and GM would each send an agent there to unload a railroad car for one vehicle, inspect it and release it. It's just not that simple. Who's going to be responsible if something happens while all of these vehicles are being moved around? Same scenario goes if it's sitting in a storage lot somewhere.

 

I think that the process would cost more than any profit that is being made on that truck........ Just doesn't seem feasible to me....... but I've been wrong before.

 

BTW...... I've had vehicles come off of the car carrier with no oil in the engine, no battery, drive-shaft missing (how'd that happen?). I've had crushed vehicles and every scenario that you can imagine and a few that you can't. That's why each dealership has a special crew just for checking in vehicles at delivery............ Nope...... I don't think it would happen..... secondly.... I don't think you would even want them to try. don't think that you would want some 19 tear-old porter (that's probably been working at that dealership for 3 weeks) driving your new truck that distance.

Posted

If it's sitting in a lot, thats one thing, but if it's loaded on a rail car.. then obviously thats another. My dealership told me they had options if things got delayed. :thumbs: How they do that was/is up to them. For me, I was deadline driven. Maybe the dealership told me that to appease me, I don't know.

Posted

hmm ok am i going to have to call the dealer again tomorrow. for some reason i thought Fort Wayne was in Texas. but now realize it is in Indiana. So i really want to know why my truck would have taken a 1000 mi detour to Virginia rather than just shooting through Michigan in to Ontario.

 

@ ryanbabZ71 I wish i could have but since it is a Canadian Order i can't :thumbs:

 

As far as them expediting it i can't see how that would be possible and i would rather not have 1000 mi put on the vehicle before i get it unless they reduce the price.

Posted
hmm ok am i going to have to call the dealer again tomorrow. for some reason i thought Fort Wayne was in Texas. but now realize it is in Indiana. So i really want to know why my truck would have taken a 1000 mi detour to Virginia rather than just shooting through Michigan in to Ontario.

 

@ ryanbabZ71 I wish i could have but since it is a Canadian Order i can't :thumbs:

 

As far as them expediting it i can't see how that would be possible and i would rather not have 1000 mi put on the vehicle before i get it unless they reduce the price.

The more that I think about it, the more that I think it's not likely to be possible.

 

Trust me, you don't want some porter driving that truck 1,000 miles (especially the 1st 1,000 miles) even if they give you a 20% price reduction. You would want the truck put on a trailer or car carrier and I don't think that's going to happen. The logistics of that is pretty daunting.

Posted
hmm ok am i going to have to call the dealer again tomorrow. for some reason i thought Fort Wayne was in Texas. but now realize it is in Indiana. So i really want to know why my truck would have taken a 1000 mi detour to Virginia rather than just shooting through Michigan in to Ontario.

 

@ ryanbabZ71 I wish i could have but since it is a Canadian Order i can't :thumbs:

 

As far as them expediting it i can't see how that would be possible and i would rather not have 1000 mi put on the vehicle before i get it unless they reduce the price.

 

I was trying to figure out how it would end up in Virginia from Fort Wayne thats a major detour :lol:

Posted

ok well great news! guess it was all a mistake. the truck showed up at the dealership today!!!! with only 13km on it!!! he must have looked at the wrong order or something for the location. am so happy!

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