That's it, now I'm p*ssed off!!!

2003Chevy · December 2, 2002

Last week I went to exchange my PS2 for the third time this year and the lady helping me was a pain in the a**! She told me I had to renew my 2-year warranty service because it expired. It hasn't been two years yet!!! The first exchange I made, the system was starting to give up on me, the second time the new system scratched my 4x4 EVO

, and the third time, I had some game loading failures(I take serious care of my games almost no scratches period). The first two times the guy did the exchange without any problems then the third time, the lady helped me but she was being a b*tch(please excuse my language I'm really upset). I go to get the system I come back and she tells me to get back in line(wasn't told the first two times), she finally gets to me and tells me that my warranty was voided. She also said that the second exchange wasn't supposed to take place(tough sh*t it did)! I had to spend about $27.00 to renew my warranty and my mom was p*ssed off. I think that lady sucks at her job. I wanted to file a complaint about her but I let it off. I just hope my new system will last along time so I don't have to mess up my warranty again. If I have to get another exchange, I hope I don't have to put up with the b*tch again(excuse me again). That Best Buy is in San Antonio, Texas near San Pedro near Tom Benson Chevrolet. Has anybody had exchange problems at that Best Buy? If you ever have to make an exchange there, make sure there is no chubby lady named Yvonne working there. SHOPPERS BEWARE!!!!

CMNTMXR81 · December 2, 2002

Uhh, the PS2 hasn't been out 2 years now has it? How could your 2 year warranty be up on it? I thought it came out just before X-mas last year and Sony was having problems supplying enough of them.

Either way, I do as little shopping at Best Buy as possible and I worked there once. I usually limit it to simple stuff like CD's, batteries and other small stuff. I call them Sh*t Buy because generally what they sell is low to mid range gear.

LarryE · December 2, 2002

I've never had any problems with any electronics from best buy... their the only store I will shop at for electronics and computer parts.

Never heard of any load problems with ps2, I know they had some that had the game scratch problems but after 2 years mine hasn't gave me any trouble at all.