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In the shop 3 times, vibration still not fixed

allenwhite88

By allenwhite88
in Troubleshooting & Recalls

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allenwhite88 Enthusiast

allenwhite88

Posted
Posted

Hey fam, I'm just wondering what you would do in this particular situation im encountering.

 

I brought my truck in for its first server 3 months ago, explained the vibration issue, they threw it off, told me my trucks supposed to clunk the rear end " that's normal". Regardless I tightened my U-bolts on my own and they had "no idea" that would be an issue. This stuff is also aside my dashboard coming up and them having to replace it, and remove rail dust all over my truck, along with my chrome bumper peeling in the back.

 

They had told me at that time the Pico machine used to check vibration was being fixed by gm, 2.5 monthes later I get the bring it back for the pico machine. They had my truck for 3 days, and said okay it's fixed we gave you two brand new tires. I had pointed out how it cant be the tires because they rotated them when I was in for service. Yet again, I was thrown off and told a little vibration is good.

 

Called them 3 days later and said the vibration is still there at highway speed. I then asked why i never felt any vibration on the 2 previous trucks they had me drive while fixing mine, they acted like it was a miracle that the others didn't shake. He literally said he was surprised they didnt vibrate on the hwy.

 

What would you guys do in this position, I have talked with GM numerous times, thats the only way I get an appt at the dealership. I paid cash for this vehicle, and have had nothing but problems.

I really don't want to buy a nissan, but is that what I should do?

 

scott19677 Senior Enthusiast

scott19677

Posted
Posted

You have a LOT of reading to do. There is already a 700 page topic on this subject. You ain't gonna like it. Sorry.

GMC2015 Enthusiast

GMC2015

Posted
Posted

Hey fam, I'm just wondering what you would do in this particular situation im encountering.

 

I brought my truck in for its first server 3 months ago, explained the vibration issue, they threw it off, told me my trucks supposed to clunk the rear end " that's normal". Regardless I tightened my U-bolts on my own and they had "no idea" that would be an issue. This stuff is also aside my dashboard coming up and them having to replace it, and remove rail dust all over my truck, along with my chrome bumper peeling in the back.

 

They had told me at that time the Pico machine used to check vibration was being fixed by gm, 2.5 monthes later I get the bring it back for the pico machine. They had my truck for 3 days, and said okay it's fixed we gave you two brand new tires. I had pointed out how it cant be the tires because they rotated them when I was in for service. Yet again, I was thrown off and told a little vibration is good.

 

Called them 3 days later and said the vibration is still there at highway speed. I then asked why i never felt any vibration on the 2 previous trucks they had me drive while fixing mine, they acted like it was a miracle that the others didn't shake. He literally said he was surprised they didnt vibrate on the hwy.

 

What would you guys do in this position, I have talked with GM numerous times, thats the only way I get an appt at the dealership. I paid cash for this vehicle, and have had nothing but problems.

I really don't want to buy a nissan, but is that what I should do?

 

 

Time to find a new dealer.

roadkill5.3 Enthusiast

roadkill5.3

Posted
Posted

force a buy back. and if they wont, take them to court and make them. some states have laws about bring a vehicle back numerous times for an issue without being fixed, as well as GM. keep bringing it back. i think its 4 times for the same issue without a fix they have to buy it back. if they fail to do so, you can take them to court. switch to ford. **** nissan, keep the money in america.

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