dealer service work

bobsiding · March 23, 2017

are the dealers supposed to service your vehicle before you pick it up? I just crawled under my 2017 2500 hd and looked at all the steering joints. none of them had ever been greased. is that normal? another thing I noticed was that the spare tire is a different brand than what is on the truck. the truck came with Michelins and the spare is a goodyear. is that normal?

newdude · March 23, 2017

The spare being different is normal. As for the greasing, I'd have a chat with your servicing dealer. They should be greasing them.

KARNUT · March 23, 2017

Maybe they grease and wipe off, you don't need to grease till it squeezes out. My old street rods I would wipe off and cap the cert.

GMCustomerService · March 23, 2017

Hello bobsiding,

Congratulations on purchasing a 2017 Silverado, we hope you enjoy finding new roads for many miles ahead! We would be more than happy to look into your inquiry. If interested, feel free to send us a private message. Thank you for being a valued customer, we greatly appreciate it!

Regards,

Anthony

GM Customer Care

jsrs · March 25, 2017

I just had my first service and my grease zerks were untouched also. The "chassis lubrication" box was left unchecked on the multi-point list. I crawled under and did it myself (I think I missed one of nine), but I'll be inquiring about this at my next service so hopefully the dealer can do it.

Z45 · March 25, 2017

Most dealers clean and put them on the lot.

diyer2 · March 25, 2017

IMO

Maybe I'm wrong but I think in todays world you have to check on every service you pay for. They will cut corners at every chance if allowed. The main reason I do all my own maintenance/repairs on everything we own. CYA every DAY. SAD.