Jump to content

Recommended Posts

Posted

Received a personalized "Exclusive Private Offer" notice with an authorization number & pin from GM last month.

 

It states in part " Negotiate your best price with the dealer and top it with this offer" which amounts to $4000 on a 2017 Silverado.

 

Wasn't really in the market but the offer enticed me into the dealership where I decided to purchase a truck. Negotiated a deal including trade in value and received the total vehicle cost at which time I presented the salesman with the private offer flyer. The salesman stated that I couldn't use the private offer in conjunction with the price we had negotiated, either do the deal as is or use the offer but not stacked together.

 

I declined the sale and today contacted GM customer service where I lodged a complaint. The representative stated that she has received numerous complaints regarding the flyer and would log my information and forward a report up the ladder.

 

I'm going to wait a few days to see if I receive a reply from GM but it appears to me to be a bait & switch tactic and I am therefore considering filing a complaint with the state AG office.

 

 

  • Like 1
Posted

Just one of numerous ways to get you into the dealership, nothing really more to it than that. Plus all dealerships are privately owned so it would be up to the sales manager or even owner to accept the offer. I would just throw it away and move on. You're putting too much effort in my opinion, but do what you want to do.

  • Like 2
Posted

I think it's good to lodge the complaint. Then they will either honor it in the future, they will get on a shit list for dealers from GM and pull the dealership if it's bad enough. GM will stop sending out those things if they realize it's just pissing off current GM owners and they have no intention of making their dealers honor them. I'd file the complaint with the AG too. It doesn't take a lot of time and the only thing that keeps these places from having every available toy to screw with people is for people to hold them accountable.

  • Like 1
Posted

Any chance there's a disclaimer in the tiny print at the bottom of the coupon?

  • Like 1
Posted

"

 

In it's entirety would be better.

"Negotiate your best price with the dealer and top it with this offer. Can be transferred to other individuals in household.

Bring Authorization Number and PIN to your Chevrolet, Buick, GMC or Cadillac dealer and take delivery by August 31, 2017."

Posted

"

 

"Negotiate your best price with the dealer and top it with this offer. Can be transferred to other individuals in household.

Bring Authorization Number and PIN to your Chevrolet, Buick, GMC or Cadillac dealer and take delivery by August 31, 2017."

 

The fact that you can transfer it to someone else tells me it's just a way to get you into the dealership.

Posted

 

The fact that you can transfer it to someone else tells me it's just a way to get you into the dealership.

Within a household, yes...not like you can hand it to some stranger on the street.

 

Sent from my SAMSUNG-SM-G900A using Tapatalk

Posted

I absolutely hate gimmicks...to the point where if I feel a salesman is trying to play me I'll stop everything and walk away. There are plenty of good dealers out there that won't play games...I'm not gonna waste my time or money on somebody looking to make an extra dollar off me when I'm spending a fortune to begin with. I would have been PISSED if they didn't wanna honor that card and it was a ploy to get me in there!!!

 

 

Sent from my iPhone using Tapatalk

  • Like 1
Posted

Received another "Private Offer" yesterday, same authorization number & pin as the original. GM resorting to carnival games............ probably doing more harm than good.

Posted

I received a private offer for 4k yesterday as well. Seems to be exactly the same as you all have. I contacted the salesman we use at our dealership of choice because with the baby coming in January I have been researching a new crew cab. The MSRP for the truck is $50,900 and the listed price is $40,655. He told me with the incentives offered on "this particular vehicle" that the 4k could not be added toward the truck. I looked at the rest of their inventory and most all the trucks had the same percentage off. I must be missing something because there are no fine print incentives listed on their website from GM. I looked up incentives on GM's website for my area code and the only one listed is $500 cash allowance or 0% for 60 months.

 

So, from what I'm gathering the dealer is the one offering the price off MSRP and they won't accept the 4k off. Total BS...

Posted

Again, it's a way to get you in the door, nothing more rather you want to believe me or not. I can't be 100 sure, but I'll bet all of those offers have the same # and pin no matter who it goes to. If they're not all the same then it's just random #s that mean nothing to make it look "authentic" and real. Dealerships and car manufacturers will do a lot to get you in the door or at least on the lot. But what do I know, I used to work at the same one I bought my '14 as a salesman. I wasn't very good since I didn't want to screw someone over just for my own benefit and if someone wanted something specific but couldn't afford it then I wouldn't even try to talk them into something else since I wouldn't want someone to do that to me since I'm picky.

Posted

I received a private offer for 4k yesterday as well. Seems to be exactly the same as you all have. I contacted the salesman we use at our dealership of choice because with the baby coming in January I have been researching a new crew cab. The MSRP for the truck is $50,900 and the listed price is $40,655. He told me with the incentives offered on "this particular vehicle" that the 4k could not be added toward the truck. I looked at the rest of their inventory and most all the trucks had the same percentage off. I must be missing something because there are no fine print incentives listed on their website from GM. I looked up incentives on GM's website for my area code and the only one listed is $500 cash allowance or 0% for 60 months.

 

So, from what I'm gathering the dealer is the one offering the price off MSRP and they won't accept the 4k off. Total BS...

The date I was at the dealer the only incentive advertised for the double cab was 0% for 60 months. There were others for different vehicles but I didn't pay much attention as I was interested only in the double cab.

Posted

The date I was at the dealer the only incentive advertised for the double cab was 0% for 60 months. There were others for different vehicles but I didn't pay much attention as I was interested only in the double cab.

 

I calculated the percentage off sticker and it is 20% which GM has offered in the past, but that incentive is not listed for my area and the dealer's website does not specify anywhere this deduction.

Posted

Again, it's a way to get you in the door, nothing more rather you want to believe me or not. I can't be 100 sure, but I'll bet all of those offers have the same # and pin no matter who it goes to. If they're not all the same then it's just random #s that mean nothing to make it look "authentic" and real. Dealerships and car manufacturers will do a lot to get you in the door or at least on the lot. But what do I know, I used to work at the same one I bought my '14 as a salesman. I wasn't very good since I didn't want to screw someone over just for my own benefit and if someone wanted something specific but couldn't afford it then I wouldn't even try to talk them into something else since I wouldn't want someone to do that to me since I'm picky.

I appreciate your input however this isn't my first rodeo. While I don't recall how they were titled or the specific amounts I have previously received similar notifications in 2003, 2005 and 2011. I am able to recall the years as the offers were significant to the point that I purchased a new truck in each of those years. Granted GM was struggling in 03 & 05 and I'm not sure about 11 but deals were agreed upon and the additional money from GM was deducted without issue. Again I don't have the figures but between the trade value of the 03 and the discounts and incentives offered on the 05 it would have been foolish on my part not to make that deal. The first two trucks were purchased from a small family owned dealership that was forced to close around 2008 or 2009 when GM decided to downsize.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.3k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,717
    Total Members
    8,960
    Most Online
    Tiffanyrose
    Newest Member
    Tiffanyrose
    Joined
  • Who's Online   4 Members, 1 Anonymous, 1,092 Guests (See full list)

  • Latest Articles

  • Posts

    • I tried tapping it.  This might sound like a dumb question, you should feel vibration or some type of noise when it turns on? Can someone please verify? Thank you all!
    • I feel better now for my own view point and actions or lack there of towards the dealership service theme reading your post and others. GM corporate is who offers the two free oil changes on the HD trucks and I bought my truck in Feb of 2025 and those oil change offers run out within 2 years I believe and I highly doubt I will be using either one of them. I had asked if I could officially give those free services to another customer ( a friend ) and they said no, its all a GM corporate thing based on the vehicle in question. What that service advisor did however was go into a little story about how such and such customer was denied engine warranty because he had done his own oil changes because then they are not documented ... you see where that goes and so an employee playing the game of scaring the customer into having the service work done there most certainly triggered my thought process. At a later date I did talk to the person who handles warranty claims at the dealership and she said to be sure to document the oil changes and keep receipts for the oil and filter ( coped the receipts from cases of Mobil oil and case of filters I bought from them ) and the vehicles VIN, the date of service, mileage etc and staple that together as a record I would give them if that was ever needed and I keep my own log book for services for each vehicle as well. Oh and about 8 months after I bought the truck the dealer starts calling me to offer a maintenance service since they haven't seen my vehicle show up on their system ... for the mere fee of 300.00 Canadian to change the oil and rotate the tires and a few other minor checks and I declined the offer, I get the call again a couple of months later for the same thing and she could tell I was not interested and she asked if they should take my name off the call list and I said yes, do that !.    By the way did you happen to keep your factory oil filter to open it up and see the surprises inside as I expect some will show up as per the odd little sliver of metal shaving and particles that the filter does trap along with bits of grey silicone sealer that come off of the inside edge of mating surfaces. I have cut open every filter so far on my truck although few miles but have changed the oil often and the second filter was vastly better with very little of anything, that first filter was the unsettling one as I expected it would be. 
    • I get why they do this…but man…not ideal. I only extract on inboard boat engines because the drains are buried and even then I hate it because it’s easy to leave a quart behind with that method.   They should market it as an “oil refresh” not oil change!
    • I only get oil changed where I can watch. Valvoline pulls through the dipstick into a see thru glass. When done they show me the dipstick. About the only way they can mess up is using the wrong oil. But that secret wouldn’t stay secret long. Honda uses TQ wrenches on everything. You can watch through a plate glass window. Discount tires does that with tires. Trust but verify. 
    • I would not argue that with you. It would be pointless to argue against the truth and you speak the truth.    My question and in fact the entire point of this thread is an exploration into the levers of wear which happens no matter how well we maintain our powertrains.    Some of these levers we exert a good deal of influence over which can and do result is lower wear, longer powertrain life. Some others we are sort of stuck with.    An engine is typically done when the ring to bore seal no longer is able to do the job effectively. Normally the first thing to go in a engine otherwise well maintained and adult driven is this seal.    Looking into the means, methods, products and attitudes that influence the rate of wear seems a worthwhile inquiry to me.     
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...