Jump to content

XM Radio Isse

1fast ss

By 1fast ss
in Troubleshooting & Recalls

 Share

Recommended Posts

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
42 minutes ago, johnnymordoc said:

I have a 2014 GMC Sierra 1500 and mine just started doing it - today it was cutting in and out - figured it may be the satellite ?

I am in Northern California - San Francisco Bay Area.

Any thoughts?

 

On 11/27/2020 at 4:14 AM, jammy54 said:

1 fast ss: How did you resolve your issue? I have the same problem with my 2014 Sierra. XM worked fine for 6 years. In the last few weeks, I have been getting "No XM Signal Reception may be blocked". However, the raadio does work occasionally for 3-5 minutes, so I wonder if it is just a loose antenna cable. The AM/FM radios work fine.

Since you both have 14 models with the "Shark Fin's" that were the leakers, and had a tendency to rust, wonder if they both are failing. The newer generation has a different seal and connections, that don't seem to leak or have problems.

jammy54 New Member

jammy54

Posted
Posted

Thanks, JimCost2014:

Not sure what radios the antenna in the shark fin serves, but my AM/FM radio is working just fine. Do you know if that means anything about the shark fin and the XM not working?

 

BTW, thanks to YouTube, I opened up the radio compartment and checked all cable connections. no problems there. While doing this, I discovered that the XM module in my 2014 Sierra is located behind the screen and above the AM/FM radio, NOT next to the glove compartment as claimed by several YT videos. 

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
15 hours ago, jammy54 said:

Thanks, JimCost2014:

Not sure what radios the antenna in the shark fin serves, but my AM/FM radio is working just fine. Do you know if that means anything about the shark fin and the XM not working?

 

BTW, thanks to YouTube, I opened up the radio compartment and checked all cable connections. no problems there. While doing this, I discovered that the XM module in my 2014 Sierra is located behind the screen and above the AM/FM radio, NOT next to the glove compartment as claimed by several YT videos. 

You are very welcome.

 

XM/Sirius and On Star, and I believe maybe for HD radio. The 1940's antennae on our fender is still for AM/FM radio.

  • 1 month later...
Karcrazy New Member

Karcrazy

Posted
Posted

I have this too.  I bought my 2014 Silverado from my dad who didn’t use it for much except an occasional trip on hobbies and to move his pontoon.  Only had 38000 miles on it when i bought it in June.  My Girlfriend gave me XM for Father’s Day of this year and it worked great till last week.  I did the whole thing with XM over the phone and nothing worked.  Still reads no reception, signal may be blocked.  Dad never had XM on it because he doesn’t believe in paying for that.  So the XM has hardly been used although I’m sure the XM module was on everytime he drove the truck.  So, i guess ill have to troubleshoot once it warms up and i can work outside without freezing my butt off.  Till then, its regular radio or my Echo Auto from Amazon which works very well.

  • 3 weeks later...
maryk New Member

maryk

Posted
Posted

My husband and I also have a 14 Silverado.  Have started having issues with the XM radio (first), then the compass "stuck" on NORTH, now the red light for the OnStar.  

According to OnStar, (last year) truck was in the water off the shore of Newark NJ.  Just last week, called OnStar again and was told we were in Palisades NY on I-90 (Nope - in RI at the time!)  

Took to the dealer (last fall), paid the $199 to have it "diagnosed".  They told us the antenna (shark fin) was no good.  OnStar ran a diagnostic  when we called  (last week) from the vehicle and said there was a "trouble code" and we should take it to the dealer.  

Have done a bunch of research since then and found there was a "recall" (technical service bulletin) issued for the shark fin antenna on the 2015-18s.  Unfortunately, it doesn't include the 2014s.  

It seems the "fix" is to replace a poorly designed antenna.  Fairly straight-forward (I won't call it "easy").  Remove the drivers side visor and grab handle, loosen the (left side of windshield) trim panel and headliner.  One bolt holds it in place.  Clean the area, apply a bead of caulking around the hole in the roof, and re-attach everything.  

The challenge seems to be getting the new antenna.

Hope this helps!

  • 4 weeks later...
Ken Sp New Member

Ken Sp

Posted
Posted

Did anyone ever get this problem resolved . I have 2016 Sierra.  Saying reception is blocked not getting preview channels. Had Sirius try to refresh twice. 

  • Sad 1
  • 1 year later...
jackmc New Member

jackmc

Posted
Posted

I had this problem today on my 2017 Silverado. Went thru the power cycle with XM cust. svc. to no avail. I waited approx. 30 minutes, then tried it again and it finally came on. you WILL have to send a refresh signal. You can call XM and have them do it or you can do it online. The procedure is listed in one of the previous posts, above. Good luck!

  • Like 1
MikeBMW Senior Enthusiast

MikeBMW

Posted
Posted
On 1/11/2023 at 2:34 PM, jackmc said:

I had this problem today on my 2017 Silverado. Went thru the power cycle with XM cust. svc. to no avail. I waited approx. 30 minutes, then tried it again and it finally came on. you WILL have to send a refresh signal. You can call XM and have them do it or you can do it online. The procedure is listed in one of the previous posts, above. Good luck!

I had to have a refresh sent to activate my Gen V Linkswell after removing the stock radio.
It worked rather quickly.
I suppose when I put the stock radio back in, I'll have to do it again.
Fairly effortless but this step needs to be done on occasion.

  • 1 month later...
WiscoGuy New Member

WiscoGuy

Posted
Posted

Has this been resolved yet? If so, what was the issue and how was it resolved? I have a 2015 GMC Yukon Denali with the same issue and I cannot seem to find the resolution anywhere!

MikeBMW Senior Enthusiast

MikeBMW

Posted
Posted
8 hours ago, WiscoGuy said:

Has this been resolved yet? If so, what was the issue and how was it resolved? I have a 2015 GMC Yukon Denali with the same issue and I cannot seem to find the resolution anywhere!

From the posts above, it seems a call or an online request to refresh your XM subscription on your radio is necessary.
My experience and it appears from the previous posts to be so, as well.

  • 1 year later...
Flying42 New Member

Flying42

Posted
Posted (edited)

My XM radio quit with this same message. The XM tech support told me I had to replace my satellite/GPS antenna. Purchased from Amazon and watched a U tube video. About 2 hours later, I’m jamming to my XM again. My cost was less the $100 

Edited by Flying42
  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,758
    Total Members
    8,960
    Most Online
    Randy Ginoza
    Newest Member
    Randy Ginoza
    Joined

  • Who's Online   4 Members, 0 Anonymous, 1,858 Guests (See full list)

  • Latest Articles

  • Posts

    • Aimatdeer
      Ac not keeping up

      By Aimatdeer · Posted

      Monday looks like a good day for the dealer to test an ac issue. Hopefully it all turns out good.
    • CamGTP
      Gas Prices

      By CamGTP · Posted

      Paid $2.72 for E85 today.
    • Atlas
      Gas Prices

      By Atlas · Posted

      Welcome back! No, it definitely doesn't pass the sniff test. Even "ceasefire" needs an alternative definition these days.    $5.29 at Kroger today
    • bluev8
      Intermittent no-code issues on 2022.5+ V8 trucks — what did the shop fail to capture?

      By bluev8 · Posted

      That makes sense, and I think you are describing the real product problem. Capturing data is the easy part. If the owner or technician has to manually dig through five minutes of millisecond-level logs, the product has already failed. The device would be at the ECM harness, not at the OBD port, so I agree that data retrieval and event marking need to be thought through carefully. The way I am thinking about the architecture is: The recorder itself should not depend on a phone, app, Bluetooth, Wi-Fi, or cloud connection to capture the event. It should always keep a local rolling buffer and lock the event locally. A button, phone app, or small cabin device would only act as an event marker. If the driver feels a stumble and presses the button 10–30 seconds later, the pre-buffer has to already contain the useful data. For data retrieval, the practical options would be a sealed service USB lead, Wi-Fi download, or a phone/cabin companion device. I would not expect the owner to remove the ECM-side module or work with raw files directly. The cloud or AI side would be for interpretation, not for capturing the event. The truck may have no connection when the issue happens, so the evidence has to be saved locally first. After that, cloud processing could help decode the data, compare it against baselines, and generate a readable report. For the first version, I would keep the automatic triggers conservative and objective: driver event marker bus-off error passive voltage drop / brownout device reset FIFO or queue overflow a normally periodic message disappearing side-to-side communication mismatch, if the topology supports that For “learning normal,” I agree with your point, but I would not want to overclaim it as automatic root-cause diagnosis at first. A realistic first step would be learned baseline comparison for that specific vehicle and operating condition. For example, a value would only be compared against similar conditions: RPM range load / MAP throttle position gear / vehicle speed coolant and oil temperature battery voltage AFM/DFM state, if decoded and validated Then the report could flag things like: this periodic message disappeared compared with its normal timing this value deviated from this vehicle’s normal range under similar conditions the same abnormal pattern repeated after the same type of event the anomaly occurred together with voltage, oil-pressure, misfire, or communication changes But I would still call that “abnormal pattern detected,” not “replace this part,” unless there is enough validated repair data behind it. So the intended product would not be “here is a huge log.” It would need to be an event package: what triggered the capture how much pre/post data was preserved what changed before and after the event whether the device itself reset, overflowed, or saw a bus error selected graphs around the event raw data only as supporting evidence From your perspective, what would make this kind of report useful instead of just another datalog? For example: What are the top 5 parameters or events you would want highlighted first? Would you trust a learned baseline for that specific vehicle, or would you prefer fixed thresholds? How much false-positive flagging would be acceptable before you stopped looking at the reports? What would a one-page report need to show for an independent shop to take it seriously? For misfire, AFM/DFM, oil pressure, or U-code complaints, what would you want the tool to flag automatically?
    • scotthvac.net
      2022-24 halogen - led grille swap

      By scotthvac.net · Posted

      2024 Silverado 2500 HD LTZ grille no camera Parts list   84603331 84913656 84913657 84913654 84913655 84911567 84911568 85646092 85646093 85797921 85797922   11570637  x10-15   grille/bumper bolts 11546500  x10      grille clips 11571006  x10      push/retainer clips 11546454  x6       nut retainers 11611609  x6       M5 bolts 11610700  x6       molding/trim retainers

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...