Terrible internet connection

[greatmizzou]

Im assuming we all use the same GM /AT&T internet connection if one is optioned to pay for it.

 

Mine keeps dropping and can not reset the connection without removing the negative battery cable to force a reset.

 

Has anyone with this problem found a solution?

[dlockwood26]

I had marginal luck with my 2016 HD. But since it was free I activated WIFI again after the initial trial on my 2020. It’s was in response to the Covid 19. They allowed 3 months or three gig. Mine has not worked satisfactory anytime. I assumed it was ATT poor coverage in northern Colorado. If I let my phone connect to it I lose all internet ability. Have not tried the battery disconnect. Just disconnected my phone from it. However the on screen apps like weather and streaming services like I heart radio continue to work. Will just let it drop at end of free period. 

[greatmizzou]

Probably a modem firmware issue.  It is not worth it for me, the few times I want it its not working.

[Jrscrib]

Mine did not work at all so I called onstar and they did something to rest it and it now works great. I could connect but it just didn’t have service.