Paint Peel Problems

Leon Carroll · March 16, 2022

GMC/Chevrolet knew about the bad paint on the 2009 Silverado. Is there any compensation for this problem that anyone knows about? I've taken excellent care of this truck. It only has 75,000 miles on it. All of a sudden the paint on my hood is peeling off.

shakenfake · March 16, 2022

No need for two threads

Jworks · March 16, 2022

I do not know of a compensation but that means nothing......there could be one. I'll say this though, read below.

I bought a new 96 GMC. Within a few weeks it started having a chirping engine sound when you started from a dead stop. Every GMC dealer I took it to said it was nothing or it was normal. Their body language told me different. So, I went to Chevrolet dealers and two independent mechanics. All the Chevy dealers and independents told me its a low end knock. Translate: bad engine. I documented all this typed it all up (5 pages) and then called GM customer service line. The fact I had it all documented WHO I talked to, dates & time, and that there was such a descrepancy between GM and Chev dealers got their attention. I got a nice young guy on the phone who confirmed Yes, they have had that problem with some engines. I specified that every single GMC dealer said it was normal, but every Chevy dealer and the independents said No Way. Bottom line: They called me back a few days later and told me to take it back to the dealer I bought it from; they would be in contact with them and I got all my money back minus $500 for the mileage I had put on it -- which was completely fair. GM still has that customer service line to call, I would probably start there AFTER I had checked with a couple of dealers to see what they say (both GMC and Chevy dealers). Thats what I did and it all worked out. But, yours is 13 years old, so I don't know. I think its well worth the effort to call them. https://www.complaintsdepartment.com/gmc/ https://www.gmc.com/contact-us 1-800-462-8782 .