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Shift to park message, cannot move shifter.

Tom Hoshock
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Tom Hoshock

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Friday, I went to move my truck out of the garage and after I started it, I could not move the shifter lever. I tried adjusting the steering column and wiggling it around and no go. I then shut the engine off and got a message shift to park. I still could not move the shifter and when I opened the door, the system would not shut down. I had to unhook the battery. I let it sit with the battery unhooked for an hour and tried again, still no go. Right now, it is at the dealer, and he cannot look at it for a few days. Anyone else had this happen? I did a google search and it seems like this has been a GM problem for quite some time with various causes. Truck is a 2019 Sierra 1500 with only 19,000 miles. 

Edited by Tom Hoshock
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GMCustomerService

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On 2/26/2023 at 11:33 AM, Tom Hoshock said:

Friday, I went to move my truck out of the garage and after I started it, I could not move the shifter lever. I tried adjusting the steering column and wiggling it around and no go. I then shut the engine off and got a message shift to park. I still could not move the shifter and when I opened the door, the system would not shut down. I had to unhook the battery. I let it sit with the battery unhooked for an hour and tried again, still no go. Right now, it is at the dealer, and he cannot look at it for a few days. Anyone else had this happen? I did a google search and it seems like this has been a GM problem for quite some time with various causes. Truck is a 2019 Sierra 1500 with only 19,000 miles. 

This is certainly not what we like to hear, Tom Hoshock.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2019 GMC Sierra 1500. To do so, please send an email to [email protected] with ATTN: Tom Hoshock/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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Tom Hoshock Enthusiast

Tom Hoshock

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Just a quick update to my shift to park message. I contacted the dealer and they had to have it towed. They finally got it in the shop and determined that the BCM was defective and ordered a new one. The truck was supposed to be finished today but for some reason they cannot get the BCM to accept the programming for the mileage from the old module. Hopefully, I will get it back on Monday. They opened a trouble ticket with GM tech. They said the truck starts, runs, shifts and drives but they must get the mileage programmed before they can release it.  Also, since I mentioned that I was experiencing the transmission shudder that they will flush and service the transmission under warranty. Got my fingers crossed.

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Tom Hoshock Enthusiast

Tom Hoshock

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7 hours ago, AntonyU21 said:

There is no similar experience

Please explain this comment. 

Tom Hoshock Enthusiast

Tom Hoshock

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An update. I had previously installed a Denali dash cluster, and it was not allowing the BCM to accept the mileage.   I had the dealer switch my instrument cluster back to my stock one and then he was able to program the mileage into the BCM. He then reinstalled the Denali cluster and it also accepted the programming so all is well. I am really glad I bought the extended warranty on this truck. All I had to pay was the deductible. 

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