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Feeling Vibration and Jiggles in 2024 HD Gasser Steering Wheel

Texas Gasser
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GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 8/12/2023 at 1:44 AM, BuckWallace said:

What's the best way to get the air out of these systems? Can you just turn the wheel lock to lock a bunch of times with the steering fluid reservoir cap removed? My 2024 is making that nasty pump hissing noise at idle that the GM TSB says is normal and I'm wondering if trying to remove air will help...

This is certainly not what we like to hear, BuckWallace.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2024 GMC Sierra AT4's steering system making noises. To do so, please send an email to [email protected] with ATTN: BuckWallace/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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  • 9 months later...
  • 2 months later...
Texas Gasser Enthusiast

Texas Gasser

Posted
  • Author
Posted

The answer is "Sort of".  Between pumping a few shots of grease in each of the 9 zerk fittings and installing a steering damper (basically a steering shock absorber) the vibrations through the wheel are now not as noticeable.  On rough dirt roads it has settled down considerably.  Still not near as smooth and tight as my past 1500 trucks but I guess it is just a result of the archaic steering set up in these HD trucks.

PowerTransmissionServices New Member

PowerTransmissionServices

Posted
Posted
On 7/5/2023 at 10:46 PM, Texas Gasser said:

I have reviewed all the threads on this issue and it seems that the problem is being noted by the folks that own '20 and '21 HDs.   My truck is a 2024 LT with the 6.6 gas engine.  I now have 2900 miles on my truck.  Since day one there have been vibrations and jiggles that I feel at speeds between 5 and 40 mph especially when turning left.  Its not horrible but very annoying.  At highway speeds the steering tracks straight and the vibrations/jiggles are nearly nonexistent.  The jiggles feel exactly like you would feel if the tie rod ends or ball joints were worn out.  I have greased all of the 9 fittings on the front end and installed a steering damper and neither have helped.  I installed the damper primarily because on rutted dirt roads the steering wheel was jumping around more than I think it should.  I have tried to move all the suspension parts and steering shafts by hand to see if something was loose, and everything was tight.  I have read that there is a steering shaft bearing in the firewall that may be the culprit and that makes sense to me but I have not read of anyone having that replaced and the problem resolved.  It seems my only option is to take it to the dealer and see what they say.  I have driven half ton 4x4's a long time (both IFS and solid axle front ends) and have never felt this kind of feedback through the steering wheel.  Any thoughts out there on what I should do?  I love the truck otherwise.  

I have a 2024 3500hd 4x4 standard cap 12 stakebody.  Always noticed a slight vibration in the wheel, didn't really noticed that much. Now with 4000 miles it started shacking at around 45- 60 . Pulling sometime to the left. Front tires are starting to cup. Have appointment September 11th at the dealership.  Will let you know what I find out. 

Dunn Senior Enthusiast

Dunn

Posted
Posted

have had several HDs and 1500slast few years and no they do not feel the same in any way shape or form, however my 23 High Country steers pretty awesome for HD truck....they make more noise and are bit vague in the wheel vs a 1500....2 of my HD had a pull to one side however this last truck is straight as an arrow

  • 5 months later...
T.R. Catanese New Member

T.R. Catanese

Posted
Posted
On 8/30/2024 at 4:20 PM, PowerTransmissionServices said:

I have a 2024 3500hd 4x4 standard cap 12 stakebody.  Always noticed a slight vibration in the wheel, didn't really noticed that much. Now with 4000 miles it started shacking at around 45- 60 . Pulling sometime to the left. Front tires are starting to cup. Have appointment September 11th at the dealership.  Will let you know what I find out. 

Did you find anything out? I got a 2025 Gasser and the steering wheel wobbles/vibrates and makes a clunking sound at low speed over bumps. I put on a Suspension Maxx stabilizer and the Cognito PISK kit. That made everything better but I feel like it's right in the upper steering shaft/column. Saw previous years in 2022 had a recall for the teeth getting play and they put in a new part.

H1ghlndr Enthusiast

H1ghlndr

Posted
Posted

I have similar issues with my '24.  Took it in - tech fixed factory align issue at 500 miles.  Took some away.  I drove exact same optioned truck (max trailer w dual alts) out and was worse so I went home.  I then did steering stabilizer and hit all grease points and did King 2.5s.  A little better, but not as good as my '20 AT4 3500 ( which was hella smooth ). I  chalked up to dramax vibrations (though my '15 and '20 were smooth), but seeing the gassers on this thread got me looking deeper.

 

I took a look at Cognito PISK install instructions and it said there are two types of center links - 1 has a bushing for steering pitman and one doesn't - my '24 does not.  I looked at parts diagram and one on '24 is most recent.  Why did older ones have the bushing?  Was that in my '16 and '20 that were smooth?  Since it is on steering hole, is that what softens steering input?   I saw on Moog site that the bushings are notoriously problematic for wearing out.  Is that why new ones no longer have them?

 

Does anyone know when the ones with were replaced with ones without?

 

So I am thinking "what if I put in one with bushing"?  Or, should I just go with kryptonite hd one?  The kryptonite one changes to dual ball links - will that loosen steering too or absorb vibrations?

 

Wanted to put this out there and gets thoughts ...

  • 2 months later...
Eric.V Enthusiast

Eric.V

Posted
Posted

I have some info that may or may not shed some light into some issues other HD owners may be experiencing with their steering.

I apologize in advance for the novel, however I have had my fair share of issues with my particular 24 unit. From engine and transmission replacements to electrical and radiator replacements. It's on its 5th radiator. Don't get me started on that.. 

 

Since I purchased my truck I have had issues with the steering wheel not being "straight" when on a straight road. I always had to drive with it turned slightly to the left. Took it in a couple of times and the dealer would correct it as much as possible but it was never found to be enough of a problem to actually take the steering components apart to figure out the issue. 

On dirt roads or rough roads I have also noticed a slight "binding" feeling when turning at low speeds. However since this truck is my first HD truck, I figured that's just how HDs felt given that the dealer saw no issues with it.

 

On wet roads or slippery surfaces while turning the steering wheel at 0-5 mph the tires and the steering wheel would vibrate and chatter. Again, I figured this was normal as the dealer had found no issues with the truck. Now thinking back at this I am realizing how silly I was for thinking that ..

 

My father has a 24 HD gasser as well but his is a GMC AT4 and mine is a Chevy HD ZR2. 

I drive his truck often and I did not notice these symptoms on his truck. Again, me being silly thinking the "issues" on my truck were normal due to the dealer telling me everything was fine, I figured my truck did what it did due to the ZR2 suspension and bigger tires from the factory. 

 

Over time this issue became more and more noticeable and I am finally at the point where it is clearly not the "crowning" of the roads that is causing me to have to steer left to go straight. 

 

Took it in today for the tailgate recall, oil change, tire rotation and balance and also to have the alignment looked at again. 

 

Well the service advisor called and informed me that the tech could not for the life of him get the steering wheel straight. They took a deeper look into the steering components and found the pitman arm had an abnormal amount of play. The truck now has 36k miles on it and thankfully the extended warranty I purchased covers this. I will report back once it is replaced to see if that fixes the issues I have always had with the steering. 

 

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