Jump to content

Hands free no workie

madweazl
 Share

Recommended Posts

madweazl Enthusiast

madweazl

Posted
Posted (edited)

Pressing the barfing man (hands free button on the steering wheel) brings up a connect service required message. This happens while our phones are connected via Android Auto (phones have unlimited data plans) while actively streaming audio and Waze so obviously the data is working. Is the hands free button connected to the OnStar service in some way that prevents its use once the trial expires even though you have an active data connection currently connected to the infotainment system?

plan.jpg

options.jpg

Edited by madweazl
UWSkier Enthusiast

UWSkier

Posted
Posted

does this happen all the time?  I've had my hands free buttons stop responding before but usually they're fine after a restart.

 

What happens if you press and hold that button with AA running?  It should bring up the assistant, I'd think.  I think a quick press rather than a long press triggers the native (not AA) voice commands, which probably require you to pay money because GM is annoying.

madweazl Enthusiast

madweazl

Posted
  • Author
Posted
20 hours ago, UWSkier said:

does this happen all the time?  I've had my hands free buttons stop responding before but usually they're fine after a restart.

 

What happens if you press and hold that button with AA running?  It should bring up the assistant, I'd think.  I think a quick press rather than a long press triggers the native (not AA) voice commands, which probably require you to pay money because GM is annoying.

 

I haven't tried a long press, I'll give that a shot. Quick press and voice commands worked fine for a while but I cant recall if it stopped prior to the trial subscription ending or when I switched phones (I'm leaning toward the subscription ending). I'll give the long press a shot and see what it does. Thanks for the idea. 

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 8/22/2023 at 12:56 PM, madweazl said:

Pressing the barfing man (hands free button on the steering wheel) brings up a connect service required message. This happens while our phones are connected via Android Auto (phones have unlimited data plans) while actively streaming audio and Waze so obviously the data is working. Is the hands free button connected to the OnStar service in some way that prevents its use once the trial expires even though you have an active data connection currently connected to the infotainment system?

plan.jpg

options.jpg

This is certainly not what we like to hear, madweazl.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with The Connected Service Plan on your 2024 GMC Sierra 3500. To do so, please send an email to [email protected] with ATTN: madweazl/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

  • 3 weeks later...
madweazl Enthusiast

madweazl

Posted
  • Author
Posted
On 8/22/2023 at 6:16 PM, UWSkier said:

does this happen all the time?  I've had my hands free buttons stop responding before but usually they're fine after a restart.

 

What happens if you press and hold that button with AA running?  It should bring up the assistant, I'd think.  I think a quick press rather than a long press triggers the native (not AA) voice commands, which probably require you to pay money because GM is annoying.

 

Just wanted to say thanks; the long press did the trick! 

  • Like 1
  • 1 year later...
Ruby Chevy New Member

Ruby Chevy

Posted
Posted

I just bought my 2024 Silverado in November '24 after numerous GMC's and like the others have said, right after trial offer, my hands free will not work.  I have models 2015 to 2021 GMC Siera's and they all worked on the handsfree without any plan.  I am very frustrated and disappointed as well

Capt Bob Enthusiast

Capt Bob

Posted
Posted (edited)

The post right above you reveals the “secret” for  hands free ops without a plan. This works for droid phones but I can’t speak for Apple products. I’ll guess it works for them also. Going out on a limb here in assuming you have paired your phone to your truck.

Edited by Capt Bob

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.6k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,993
    Total Members
    8,960
    Most Online
    President Roberto
    Newest Member
    President Roberto
    Joined

  • Who's Online   1 Member, 0 Anonymous, 209 Guests (See full list)

  • Latest Articles

  • Posts

    • bwiese
      upgrading speakers on 2026 std cab WT...

      By bwiese · Posted

      I don't wanna do major surgery/upgrades, behind-the-dash work, add amps, change radio etc. on my '26 std cab WT. On the WT, it has the base 7" IOR infotainment setup, and only two speakers (doors). Since I listen to classical, looked around for speakers that do well and dug thru reviews. Two-way speakers were found to be better than 3-way. So I've ordered a pair of  Infinity Reference REF-9632IX 2 way speakers.  [These may  or may not have been discontinued / succeeded by the 3-way ...9633 ones.]    These speakers are lauded for 3 ohm and 94db sensitivity spec so they'll work well for ordinary base car radios without amps and offer better performance (quality,  strength) than  default base paper-cone speakers. They'll be installed in a few days and I'll let y'all know what I think. Bill W San Jose      
    • RyanbabZ71
      RyanbabZ71's 2019 High Country

      By RyanbabZ71 · Posted

      Thanks!   Changed out the rear shocks today to Bilstein 5100s.  So far feel much better. The stock Rancho were wore out.  Lots of heavy hauling (2 moves, home renovations, etc).  Next up is new BFG tires Monday.  Cant wait the current tires have little to no wet traction and are super loud (hum)    
    • Snowcamo
      No high speed fans...

      By Snowcamo · Posted

      Ok, I got the all the codes. What do you all think would be a place to start?
    • Chuck FB
      Correct way to service 2024 l8t allison trans?

      By Chuck FB · Posted

      How about I just point to the factory pans stand pipe little drain plug and claim its a pan with a real drain plug !. I just couldn't swallow the fact that a Dorman pan which at this point is probably the only pan out there that fits the gas version truck cost that much up here in Canada so I decided initially anyway to skip it and see what I thought of pulling the pan method and down the road if I felt inclined enough then I would either install a drain plug kit in the factory pan if there is enough room for it, or have a bung welded onto it, or put an aftermarket pan on. The thing is if the pan is not pulled then the magnets in the pan can't be inspected and cleaned or if wanting to change out the filter. However of course it certainly would make the job easier to be able to drop the oil first before having to handle the pan if dropping the pan that go around was the goal.    I knew a guy locally that was doing custom field spraying years ago with a pickup pulling a ground driven sprayer, I believe it was a GM pickup with an automatic trans. He had a drain plug in his pan and would drop the oil out of it once a week and top it back up through the dipstick tube to keep refreshing a portion of the oil often and that made the transmission last far longer than had he done nothing. Soft fields pulling 500 gallons of water at the start of each mixed up sprayer tank batch and in low range sucking along. I imagine he got some tips from other custom sprayer outfits doing the same thing at the time and learning from their blown up tranny mistakes. Transmissions then had no lock up converter so would cook the crap out of the fluid slipping that much and it would not have been synthetic fluid either. 
    • KARNUT
      Gas Prices

      By KARNUT · Posted

      3.39 Kroger’s in Montgomery Texas. 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...