Jump to content

2023 and Keyless Entry -- OTA update and now doesn't unlock using door butto

redwngr
 Share

Recommended Posts

redwngr Senior Enthusiast

redwngr

Posted
Posted (edited)

Anybody else having problems unlocking the door(s) and tailgate by pushing button on handle?

 

Had an OTA update a few days ago and after I let it install, the doors no longer unlock by pushing button on door handle. 

Then yesterday (so 2 or 3 days after first OTA install) it wanted to do a short (5 minute) install.  I'm thinking great -- somebody reported the issue and they providing a patch for the previous update.

Unfortunately, no change. 

 

The doors can be locked by using button on the door -- but not unlocked.

Have tried both doors.

Have tried both fobs. 

Tailgate and doors can both be opened by pushing the buttons on (either) fob. 

Tailgate can be unlatched/opened with button on dash.

Door lock buttons on doors still work. 

 

Keyless ignition still works as normal, with fob in pocket. 

Edited by redwngr
Transient Senior Enthusiast

Transient

Posted
Posted

Have you checked with the dealer to make sure the full update downloaded?  They may have to connect to a computer and perform a complete update in the shop. 

redwngr Senior Enthusiast

redwngr

Posted
  • Author
Posted (edited)
20 minutes ago, Transient said:

Have you checked with the dealer to make sure the full update downloaded?  They may have to connect to a computer and perform a complete update in the shop. 

That's the next step.

There was a 15 minute or so install early in the week and then a 5 minute install at end of week.

Truck reported successful install for both. 

 

I was hoping others were having the same issue and that there would be a patch downloaded to correct the issue.

 

 

Today I learned that the tailgate will unlatch with the tailgate buttons if the truck is already unlocked. 

As in other post, if truck is locked then fob button needs to be used to unlatch tailgate.

 

 

Edited by redwngr
redwngr Senior Enthusiast

redwngr

Posted
  • Author
Posted (edited)
On 8/26/2023 at 11:44 PM, Transient said:

Have you checked with the dealer to make sure the full update downloaded?  They may have to connect to a computer and perform a complete update in the shop. 

Called the dealer today.

Service adviser is saying that this is a 'known issue' and currently does not have a solution. 

 

Good thing it can still be unlocked by using the FOB button....

 

Using the fob to unlock is kinda like having a truck before push button start.  Did that for 25 years or so.  

Not happy about it, but it's not the end of the world.

Edited by redwngr
  • redwngr changed the title to 2023 and Keyless Entry -- OTA update and now doesn't unlock using door butto
redwngr Senior Enthusiast

redwngr

Posted
  • Author
Posted

No one else having similar issues?

 

Maybe service advisor BS'ing? 

Maybe OTA not pumped out to all vehicles at the same time?

repairman54 Enthusiast

repairman54

Posted
Posted

No issues with mine. Last update I got was last month. And yes, tailgate will not open with outside tailgate button if truck is locked. Great if you have a bed cover or cap.

dieselfan1 Senior Enthusiast

dieselfan1

Posted
Posted

I got my 23 High Country in March and have only had one update in May. All the problems I read about after updates makes me not want any more updates. 

I don't think they send updates to every truck at the same time.

redwngr Senior Enthusiast

redwngr

Posted
  • Author
Posted (edited)
11 hours ago, repairman54 said:

No issues with mine. Last update I got was last month. And yes, tailgate will not open with outside tailgate button if truck is locked. Great if you have a bed cover or cap.

 

Tailgate on this one unlocked that way too -- until after the first update last week.  

 

 

 

 

Edited by redwngr
  • 1 month later...
redwngr Senior Enthusiast

redwngr

Posted
  • Author
Posted (edited)

Solution found in another thread... thanks "Truck Ramrod" !!

 


So I checked in the settings menus.

 

Sure enough, passive unlock was turned off.

I'm now guessing that one of the updates changed the setting back to a default.

 

Anyway, it works now!

Edited by redwngr
  • 2 weeks later...
blackout881 Enthusiast

blackout881

Posted
Posted

I also had this problem... but my settings were correct. If you hold you lock and unlock button for 5-10 seconds it will also do this and drive you crazy!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,837
    Total Members
    8,960
    Most Online
    bellssn690
    Newest Member
    bellssn690
    Joined

  • Who's Online   1 Member, 0 Anonymous, 715 Guests (See full list)

  • Latest Articles

  • Posts

    • cautious optimist
      GM Hard Folding Tonneau by REV review

      By cautious optimist · Posted

      This is a really late reply but I just found this thread. They won't sell the hinges. I've gone 7 rounds with them. Their solution is to buy a new cover. I'm about to buy a new cover and it won't be a Bakflip. It also won't be from realtruck.com. 
    • Chuck FB
      2 speed transfer case optional now?

      By Chuck FB · Posted

      Yes, and also pulling heavy trailers or a large camper up steep grades as well as descending grades such as the more rustic off road camping locations and using engine braking with that low gearing as well as soft ground can just suck the power . I realize pickups these days tend to have an over all lower first gear ratio compared to automatic transmission pickups from years back so that has helped a lot in its ability in high range but there comes a point if in four wheel drive the torque runs out at the wheels, certainly with a gas engine. They don't put two speed transfer cases on pickups for a cool factor, they have a function if one needs that massive torque to the wheels that high range can't deliver. 
    • Grumpy Bear
      Grumpy Bears 2015 Silverado 2WD

      By Grumpy Bear · Posted

      Notes 7/18/2026   3,400 miles on this batch of Mobil 1 Euro 5W40 since the GDI pump replacement. Alcohol runs very clean when ring seal is tight and the sump isn't getting hosed with fuel. Checked oil level at fill up today as is my practice and grabbed a white Kleenex to look at the color. What color?  I was going to change it but.....  
    • Another JR
      2 speed transfer case optional now?

      By Another JR · Posted

      4 low is really nice on steep boat ramps. 
    • Chuck FB
      Gas Prices

      By Chuck FB · Posted

      Interesting, I suspect I would have fueled up in Lee Vining as the day prior I would have filled up either in Laughlin or near there and maybe again before I entered Death Valley and once out the other side late that evening as I kept on driving into the night up near Lee Vining. Next morning I most likely fueled up in LV before heading over Tioga Pass into ( as I refer to it as "Yose .... Mite" 😁 ). And again that was 19 years ago but the price then must not have jumped out at me like the 5 bill a gallon theme of nutty cult hippy country Big Sir or head so far up their rear Aspen. I'd be curious to know where the highest prices are in the lower 48, I probably would not be far off to guess somewhere in Cali forn ie. Coldfoot and Prudhoe bay may have those prices beat but that is a whole other world up there and when prices are more normal elsewhere that is about what they can be up there I believe in no mans land. Anyway interesting that the 395 corridor is hosing people and the thing is, its tourist season and its not like there are a lot of competition options when driving up that highway from what I could see. Yup, big ole Boaterhomes and various other RV's ahead and behind me at the Yosemite entrance gate and they have to get their fuel somewhere.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...