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Is my 2022 Chevy 3500 safe to drive?(Metal Ring Found on Driveshaft)

Sean2k5
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Sean2k5 New Member

Sean2k5

Posted
Posted

Hello!

 

Today as I was driving my truck (2022 Chevy 3500 High Country Dully Turbo Diesel) I heard a metal tapping sound in the cab of my truck after searching for it I found a metal ring on the part of the drive shaft that connects to the transfer case.

 

This is where I found the ring.

20240313_172820.thumb.jpg.744b4d58c5954f13b90eefcd7db75b0e.jpg 

 

This is where I moved the ring onto the drive shaft near where I found it.

 

20240313_173112.thumb.jpg.d38fff75516120fb3fb37a79fa68c14d.jpg

 

No clue why the pictures were uploaded upside down.

 

This is where I am temporarily storing the ring till the dealership can fix it.20240313_173316.thumb.jpg.8410563fd95d6075dc89a99cd66eef7d.jpg

 

If it matters, I tow with this truck 95% of its driving time. Empty weight while towing 17,200 lbs. This did happen while towing and I disconnected the trailer after I found the ring.

Another JR Senior Enthusiast

Another JR

Posted
Posted
2 hours ago, Sean2k5 said:

Hello!

 

Today as I was driving my truck (2022 Chevy 3500 High Country Dully Turbo Diesel) I heard a metal tapping sound in the cab of my truck after searching for it I found a metal ring on the part of the drive shaft that connects to the transfer case.

 

This is where I found the ring.

20240313_172820.thumb.jpg.744b4d58c5954f13b90eefcd7db75b0e.jpg 

 

This is where I moved the ring onto the drive shaft near where I found it.

 

20240313_173112.thumb.jpg.d38fff75516120fb3fb37a79fa68c14d.jpg

 

No clue why the pictures were uploaded upside down.

 

This is where I am temporarily storing the ring till the dealership can fix it.20240313_173316.thumb.jpg.8410563fd95d6075dc89a99cd66eef7d.jpg

 

If it matters, I tow with this truck 95% of its driving time. Empty weight while towing 17,200 lbs. This did happen while towing and I disconnected the trailer after I found the ring.

There are some threads from 2-3 years back where this was discussed. It’s a damping ring that has come loose. I believe it is part of a feature at the rear end of the driveshaft that is intended to damp torsional vibration.  I don’t remember if there was a simple diy fix.  Are you still covered by the warranty?  

Sean2k5 New Member

Sean2k5

Posted
  • Author
Posted

Yeah, I'm under warranty (35556 miles) and it runs out at 36k. They can't look at it till Monday and I'm honestly not too worried about the ring. I'm worried about the damage the ring did to the seal in my first picture. Will the drive shaft pop out with the rubber so damaged and/or will it cause catastrophic damage for me to continue to drive it? I need it for my business and I can't afford to be down for too long. I can easily add 300 more miles by Monday.

 

Thanks for the response!

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted (edited)

Any leaks from picture #1? I believe that "boot" just covers the input shaft, you can see the weep hole for when the seal goes bad. If no leaks, tape the ring to the pumpkin and keep driving until you get it fixed. JMO.

Edited by JimCost2014
mjm-1957 Enthusiast

mjm-1957

Posted
Posted

Cut it off with a die grinder and keep it to give to the dealer. Insist that the transfer case output seal be replaced and the yoke inspected for any nicks or gouges from that ring bouncing around on it.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 3/13/2024 at 8:12 PM, Sean2k5 said:

Hello!

 

Today as I was driving my truck (2022 Chevy 3500 High Country Dully Turbo Diesel) I heard a metal tapping sound in the cab of my truck after searching for it I found a metal ring on the part of the drive shaft that connects to the transfer case.

 

This is where I found the ring.

20240313_172820.thumb.jpg.744b4d58c5954f13b90eefcd7db75b0e.jpg 

 

This is where I moved the ring onto the drive shaft near where I found it.

 

20240313_173112.thumb.jpg.d38fff75516120fb3fb37a79fa68c14d.jpg

 

No clue why the pictures were uploaded upside down.

 

This is where I am temporarily storing the ring till the dealership can fix it.20240313_173316.thumb.jpg.8410563fd95d6075dc89a99cd66eef7d.jpg

 

If it matters, I tow with this truck 95% of its driving time. Empty weight while towing 17,200 lbs. This did happen while towing and I disconnected the trailer after I found the ring.

This is certainly not what we like to hear, Sean2k5.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 Chevrolet Silverado. To do so, please send an email to [email protected] with ATTN: Sean2k5/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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