21 w Power Folding Tow Mirrors

Jeff Pindelski · April 15

Have a 21 Sierra 1500 with power folding tow mirrors. I barely ever drive the vehicle, keep it covered in the garage when not using and truly "baby' it- only 27k miles on it since I took delivery. Unfortunately this truck has been nothing but problems- my most recent issue is that my passenger side power folding tow mirror will not open or close- totally dead. I already replaced the driver side one while the vehicle was under its 3 year bumper to bumper with a burned out motor (???). I noticed the passenger side getting weaker and weaker over time and brought it to the service advisor's attention when I brought it in for service while still under the 3 year but they refused to address it because they stated that it was still working. Now I have to deal with this being out of warranty. I had my last Sierra for 17 years without ever needing more than tires , brakes and oil changes, these new trucks are absolutely frustrating with the issues that they have. Does anyone know if GM has recognized a problem with these mirrors and is doing anything about them?- It seems that there are plenty of people complaining of issues with them.

Transient · April 15

Imo, this is a common issue with all GM power folding mirrors. My wife's 2017 Traverse does it, too. The problem is lack of use. What i have her do when I notice the mirror won't fold (i only drive the car when it needs servicing) is sit in the drivers and listen to my commands to press the fold/unfold buttons. When she does that I'm pushing or pulling on the mirror to help out break free and get moving again. As long as you're using it often it'll continue to work. Every now and then I'll hit it with a little WD-40 to try to keep it lubricated. However, as I said earlier, I only drive the vehicle when it need servicing/repairs. It's her daily driver. I have a Silverado I'd rather be in.

StrohMan · April 15

I've never had power retracting mirrors, but it sounds like a poor design if ya hafta keep using on a regular basis in order to keep it working!!

Jeff Pindelski · April 15

Nothing but problems with the mirrors and this truck overall since day 1 - I would hate to see what would happen if I were to use the truck everyday. It sure is "pretty" but I really have no confidence in its reliability whatsoever.

GMCustomerService · May 4

We saddened to learn you've been experience so many concerns with your Sierra since purchase, Jeff. Having one your mirrors be inoperable can only add to the frustration so we want to provide a layer of assistance in getting it addressed. Please visit https://s.gmc.com/support-request and fill out our support request form when you get the chance. Our team will follow up with you when next available with next steps.