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Shift to Park Message Warranty Claim

tjonesdfw
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tjonesdfw Enthusiast

tjonesdfw

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Are there any conditions that you could re-create the shift to park message for the dealer, or some other method to test and prove the switch is failing?  Truck is still covered by a GM extended warranty for another year, but the message is only coming up a time or two every other week.  I've seen the threads about the switch being the failure point, but as usual, the dealer says they cant do anything under the extended warranty without "re-creating the issue."   Assuming having a phone ready to video at each shut down is the only option on the table at this point?

Coastie05 Enthusiast

Coastie05

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2 hours ago, tjonesdfw said:

Are there any conditions that you could re-create the shift to park message for the dealer, or some other method to test and prove the switch is failing?  Truck is still covered by a GM extended warranty for another year, but the message is only coming up a time or two every other week.  I've seen the threads about the switch being the failure point, but as usual, the dealer says they cant do anything under the extended warranty without "re-creating the issue."   Assuming having a phone ready to video at each shut down is the only option on the table at this point?

Shouldn't the fault be saved and able to be pulled with a reader? Otherwise, maybe start taking pictures of it which will have a date and time stamp, so you can build your case.

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  • 4 weeks later...
tjonesdfw Enthusiast

tjonesdfw

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Apparently it doesn't trigger a fault, at least according to my dealer, but in one month its gone from once or twice a week to several times a day, so you can catch it on video and its likely to be seen by the dealer.  I've heard some have replaced only the switch, yet others have required full shifter assembly replacement to the tune of $900+?

  • 2 weeks later...
tjonesdfw Enthusiast

tjonesdfw

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Dealer reported a failed shifter module assembly so the whole shifter is getting replaced. Yet another premature repair… up to $12,000+ in extended warranty payout in only 5 years and 80,000 miles! 

newdude Senior Enthusiast

newdude

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2 hours ago, tjonesdfw said:

Dealer reported a failed shifter module assembly so the whole shifter is getting replaced. Yet another premature repair… up to $12,000+ in extended warranty payout in only 5 years and 80,000 miles! 

 

 

We've done a bunch of them.  Very common failure.  They don't sell the park position switch separate from the shift control assembly which is stupid, because they ended up selling a switch on some other products like 2016-2019 Malibu, 2018-2019 Traverse, 2019 Blazer, and another car or two as those were having the same issue for years (but these have a console mounted shifter not column mounted).

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tjonesdfw Enthusiast

tjonesdfw

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On 7/24/2026 at 10:22 PM, newdude said:

 

 

We've done a bunch of them.  Very common failure.  They don't sell the park position switch separate from the shift control assembly which is stupid, because they ended up selling a switch on some other products like 2016-2019 Malibu, 2018-2019 Traverse, 2019 Blazer, and another car or two as those were having the same issue for years (but these have a console mounted shifter not column mounted).

From what I've seen, they "could" sell the switch but designed the assembly such that the switch can't be readily removed and replaced without removing a plastic locating pin.  Sure appears aimed at forcing the end user to purchase a $900 shifter assembly instead of a $20 switch.  Thankfully I still have some extended warranty left...  this one has had warranty repairs almost every 5K miles from the day I bought it.  

newdude Senior Enthusiast

newdude

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43 minutes ago, tjonesdfw said:

From what I've seen, they "could" sell the switch but designed the assembly such that the switch can't be readily removed and replaced without removing a plastic locating pin.  Sure appears aimed at forcing the end user to purchase a $900 shifter assembly instead of a $20 switch.  Thankfully I still have some extended warranty left...  this one has had warranty repairs almost every 5K miles from the day I bought it.  

 

 

Part is $233.87.  

 

Not sure where $900 came from?  

tjonesdfw Enthusiast

tjonesdfw

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23 minutes ago, newdude said:

 

 

Part is $233.87.  

 

Not sure where $900 came from?  

Total quoted repair cost from our local dealer.  

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