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Posted

Well I am officially joining the club…. Our 2022 Silverado 1500 6.2L with 87k miles just blew her engine..  Similar story to others- driving on highway and everything goes dead and lights flash and you have to scramble to get to side of road…. We were in rural part of WY but luckily had enough cell service to get AAA out to tow us to closest dealer who confirmed blown engine and ordered new one from GM.. They are saying around 3 weeks to get new engine.  

Overall after reading for months about the potential for issues with the 6.2L motors (I did the recall and it passed a couple months ago), Im pretty pragmatic about all this.  However I do have a question and need some feedback from others:  My dealer has no loaners - so for those whose dealers had no loaners, have any of you gone to GM and had them reimburse a rental until the truck is fixed??

Thanks!

Posted

Ha!!  So GM Customer service, ive already been talking with someone on your email team and there is nothing they can do. So pretty consistent with everyone else’s experience- you can do NOTHING..  worthless emails.  Sure glad i have 4 GM cars on our family cuz now its clear you dont care.. Sad and pathetic.   

  • Like 1
Posted

Update. So the engine went out on July 4th and today I picked the truck up with its “new” remanufactured engine. Giving the dealership some credit for the holiday, it took about 2 weeks to get the truck back- so better than i expected for sure.  Unfortunately the next steps the dealership gave me to register the new engine so its under warranty were not correct and its confusing on exactly what the warranty will be on this engine- the website says 36 months or 100k miles, however Im currently at 88K miles, so does that mean ive only got 12k miles of warranty on this engine? Ive reached out to GM to get clarification. 

Posted

I can't believe that could possibly be the case. It should be 36mo/100k miles from installation. Then again, it also seems like since a dealership installed it, it'd all be in the system and you wouldn't need to worry about registering, either. Shows you what I know. 😄

Hope this one outlives the warranty!

  • Like 1
Posted
3 hours ago, mark1968 said:

Update. So the engine went out on July 4th and today I picked the truck up with its “new” remanufactured engine. Giving the dealership some credit for the holiday, it took about 2 weeks to get the truck back- so better than i expected for sure.  Unfortunately the next steps the dealership gave me to register the new engine so its under warranty were not correct and its confusing on exactly what the warranty will be on this engine- the website says 36 months or 100k miles, however Im currently at 88K miles, so does that mean ive only got 12k miles of warranty on this engine? Ive reached out to GM to get clarification. 

 

 

The engine was done as part of the 6.2 recall?

 

You'd have to see if your VIN also has the 6.2 engine special coverage on it.  Coverage number is N252494003.  If you have this, your engine is covered under this and NOT the GM replacement part engine warranty which is 3yr/100k from the date of install.  The 3yr/100k mi warranty is in effect for non warranty purchases.  

 

This is not any different if it was replaced under warranty without a recall or special coverage.  So if you had a 5.3 and it popped at 3 years in at 50,000mi during the 5yr/60k powertrain, the replacement engine would not get the 3yr/100k, and instead gets the remainder of the 5yr/60k as coverage.  

 

So N252494003 gives 10 years or 150,000mi of coverage, which ever comes first, starting at the vehicle in service date.  So if your in service date is 01/01/2022, N252494003 gives you special coverage of the engine until 01/01/2032 or 150,000mi, whichever comes first.  So if your start date was 01/01/2022, you'd have left 5 years and 4 months (lets round to august 1st), or 62,000mi left of coverage.

 

So you need to know your in service date to know how much coverage is left.  

  • Like 3
Posted

from another thread

 

  On 1/24/2026 at 6:28 PM, RW2018GMC said:

Sorry but I didn't read very much of the thread but here is my experience.

 

2024 Sierra Denali, 37K miles, no noise or any other indications, I was going to have the inspection on my next oil change

 

I stopped at a stop sign, waited my turn and when I pressed on the gas it died. Tried to restart and it would not. Waited a few minutes and tried again. It started and said low oil pressure so I limped it to the nearest safe location and parked. Called Onstar and they sent a tow truck. He says lets try to start it. We do and no check engine light. Seems to idle fine and although I'm in a noisy location, it sounds okay. He said he had the same situation with a Tahoe a few days ago. The dealership I use is only about 5 miles away so I decide to drive there. Then halfway there while I am driving 65mph on the interstate it completely shuts down. I was in the right lane and pulled off to the shoulder. Kinda scary. Call Onstar again and a tow truck comes and takes it to the dealership. This is on a Saturday around 5:30pm by the time it gets to the dealership. They call me on Monday and tell me it needs an engine replacement but they don't have one in stock but have one coming in soon. They following Monday they call and tell me it is ready. They had it less than 6 working days. So far, so good, 5 days and about 200 miles. 

 

Side note...I looked at the paperwork and it showed $17,516!!!

 

 

Update...although the truck sometimes seems to idle weird and the transmission shift a little weird, I've driven about 7,000  miles and no issues.

 

However, the way GM has handled my rental reimbursement, the situation when my truck quit, and the recall in general has led me to this point...I have driven a GM vehicle for the past 46 years and unless I buy a C3 Corvette, this is the last GM vehicle I will ever own. 

  • Like 1
Posted
15 hours ago, RW2018GMC said:

from another thread

 

  On 1/24/2026 at 6:28 PM, RW2018GMC said:

Sorry but I didn't read very much of the thread but here is my experience.

 

2024 Sierra Denali, 37K miles, no noise or any other indications, I was going to have the inspection on my next oil change

 

I stopped at a stop sign, waited my turn and when I pressed on the gas it died. Tried to restart and it would not. Waited a few minutes and tried again. It started and said low oil pressure so I limped it to the nearest safe location and parked. Called Onstar and they sent a tow truck. He says lets try to start it. We do and no check engine light. Seems to idle fine and although I'm in a noisy location, it sounds okay. He said he had the same situation with a Tahoe a few days ago. The dealership I use is only about 5 miles away so I decide to drive there. Then halfway there while I am driving 65mph on the interstate it completely shuts down. I was in the right lane and pulled off to the shoulder. Kinda scary. Call Onstar again and a tow truck comes and takes it to the dealership. This is on a Saturday around 5:30pm by the time it gets to the dealership. They call me on Monday and tell me it needs an engine replacement but they don't have one in stock but have one coming in soon. They following Monday they call and tell me it is ready. They had it less than 6 working days. So far, so good, 5 days and about 200 miles. 

 

Side note...I looked at the paperwork and it showed $17,516!!!

 

 

Update...although the truck sometimes seems to idle weird and the transmission shift a little weird, I've driven about 7,000  miles and no issues.

 

However, the way GM has handled my rental reimbursement, the situation when my truck quit, and the recall in general has led me to this point...I have driven a GM vehicle for the past 46 years and unless I buy a C3 Corvette, this is the last GM vehicle I will ever own. 

 

Posted

Thanks for sharing and we are very similar in our experience. When our truck shut down initially and stranded us by side of road and we got it towed to the dealer, after the weekend the dealer called and said “whats the problem- the truck started right up”.  When i told him our experience he said a tech would check it out.  Well it was on the tech taking a “test drive” in the truck that the engine actually failed.  So the new bulletin is something for folks to watch out for.  Regardless, and i think Newdude nailed it, since the engine replacement is under the recall, we get the “up to 150k miles” warranty on the engine. I was hoping for 36months/100k from fail date but it’s up to the 150K and being that we are at 87K miles, we still have 70k+ miles for coverage, so not horrible. At least thats the way i understand it all. 

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