That’s complete bull$h!t. Go in there around 11 or 1 o’clock when it’s very busy. Be very stern, loud, demanding, but not out of control. Make sure you let everyone sitting in the lobby room know your situation, when you’re talking to service department.
I know this is an apples to oranges comparison. But it’s same concept. My stepdad and I had a situation a few years ago with an ATV and a belt constantly slipping. He went up there right before closing. Nothing got done. I said HELL NO! Went up next day. Lobby was full. Said my piece, and people in lobby were like….”oh they won’t warranty things!!” Men behind counter didn’t like that!! ATV Was back up and fixed that same day for free. I told the head manager and business owner that this isn’t how a good business should be run. They agreed.
There is no reason it shouldn’t get fixed especially since this is a serious known issue with the T1 trucks.
I have been very fortunate (knock on wood) that after my purchase and fix right away in the truck. I haven’t had issue again. I truly believe it has to do with the “clowns” at the stealerships not sealing it properly the first time. They guys knew exactly what was wrong with mine when I bought it and had it for 2 days to make sure it was done right.
Hopefully you get it sorted out. Don’t be a pushover!!!. Keep on them. Goodluck.