Onstar App + Remote Start

Bman598 · January 9, 2011

I bought a 2011 Tahoe and downloaded the Onstar App, which works great. I went to the dealership to have them install the factory remote start and was told that it would update Onstar, which it hasn't. Anyone know how to get Onstar updated with the remote start feature to be associated with my Tahoe?

700 sportsman · January 9, 2011

I would try pressing the onstar button and talking with onstar, and maybe they could help you out

dogpig66 · January 16, 2011

If you find a solution, I'd like to know. Did the exact thing as you and when I spoke with the Onstar advisor I was told it would only work if the remote start came installed for the factory.

Arcolog2 · January 18, 2011

I bought a 2011 Tahoe and downloaded the Onstar App, which works great. I went to the dealership to have them install the factory remote start and was told that it would update Onstar, which it hasn't. Anyone know how to get Onstar updated with the remote start feature to be associated with my Tahoe?

TTT

I just did the same thing and my remote start will not work with the OnStar App. Onstar was telling me that I don't have the proper RPO codes listed to support the feature. Hopefully we can get this figured out since its the only reason I paid to have the factory one activated.

Dave

Arcolog2 · January 20, 2011

So I have been making a lot of phone calls trying to figure this out. GM recognizes that code AP3 is active on my vehicle. Onstar however has not been updated with the addition of this RPO on my VIN.

GM says it's an Onstar problem.

Onstar says that I don't have an auto-start in the vehicle....Onstar says you have to have either AP3 or BTV, which I do indeed have AP3 but it wasn't "factory installed" meaning apart of my build sheet.

They put in a request for a Level 2 technician to call me and said it would take about a week. We'll see what happens unless someone else has some insight.

RandyD123 · January 21, 2011

I have a '10 GMC Sierra and am hoping the On-Star will somehow make the app available with some sort of retro-fit or re-programming option!!~

sic lsx · January 21, 2011

Do u have to pay for this? I have a 2010 and a android phone.

Stevens03 · January 21, 2011

The app is free, but only available on 2011' so far.

sic lsx · January 21, 2011

damn i got the app on my phone and is wanting me to log on.

ATXSerria · January 21, 2011

damn i got the app on my phone and is wanting me to log on.

Once you log on, it will give you an error message stating your vehicle is not supported.

sic lsx · January 21, 2011

boooooooo i was tiring to think what i put to log on

kjhallex · January 21, 2011

I would love for this to work on my 07! I looked at buying the viper system but its like $400.

RandyD123 · January 22, 2011

I would love for this to work on my 07! I looked at buying the viper system but its like $400.

I had a Python in my 2003 GMC Sierra and it was 100%. But I was never a big fan of almost 40 wire splices to install it.

Jrs580 · February 2, 2011

I'm having the same problem. I have made all the phone calls I can make but nothing is working, i just get onstar representatives that tell me it had to have the "convenience package" on the truck to work.

dogpig66 · February 3, 2011

So I have been making a lot of phone calls trying to figure this out. GM recognizes that code AP3 is active on my vehicle. Onstar however has not been updated with the addition of this RPO on my VIN.
GM says it's an Onstar problem.

Onstar says that I don't have an auto-start in the vehicle....Onstar says you have to have either AP3 or BTV, which I do indeed have AP3 but it wasn't "factory installed" meaning apart of my build sheet.

They put in a request for a Level 2 technician to call me and said it would take about a week. We'll see what happens unless someone else has some insight.

Any luck????