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Lifetime Bumper To Bumper Warranty


Paul Cummings

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Posted

I know everyone remembers the lifetime powertrain warranty chrysler/dodge/jeep offered. Has anyone heard about this lifetime bumper to bumper warranty they offer? acouple of years ago someone told me about it and now I looked and it seems they offer it. I sure wish they offered it for GM products, I would even take a lifetime powertrain. I traded off a 2001 z71 because the transmission was going out.

Posted

If i recall correctly you had the option to upgrade the lifetime PT to a lifetime full warranty for an additional cost. Only for the first owner, and all maintenance done to a "T". But I think thats long gone now - might be wrong.

Posted

it's gone, was only for 2007/2008 model years..

 

 

the lifetime max care service contract was a $4500 additional fee, it was not a warranty it was a service contract.. and yes you had to maintain detailed service records, it was non-transferable and it did not cover everything, there were a few exceptions in it, such as interior panels, seats, the obvious wear items, specific electrical items, and it was voided on any specific part that was replaced with a non-mopar part (for example aftermarket wheels, shocks or springs voided all of the suspension warranty).

Posted

My dad just bought a new dodge 1500 quad cab 4x4. He swears up and down he has lifetime warranty. I told him that there had to be some small print somewhere, and he said there wasn't. So yes, I've heard of it, but still not sure about it.

 

My dad still swears he bougt it on his truck.

Posted
My dad just bought a new dodge 1500 quad cab 4x4. He swears up and down he has lifetime warranty. I told him that there had to be some small print somewhere, and he said there wasn't. So yes, I've heard of it, but still not sure about it.

 

My dad still swears he bougt it on his truck.

Then he should have paperwork showing his "lifetime warranty".

Posted

The Chrysler lifetime warranty was a gimmick anyway- it only covered what they considered defects. So your trans lets go at 100k? Normal wear, not a defect. You still pay. The horror stories I've heard from people trying to warranty late model Chrysler vehicles is enough to keep me away from them.

Posted

Ah. The "Lifetime" warranties. And the "Extended" warranties.

 

Yes, some firmly believe in such. And some may have stories of great sucesses.

 

We had an extended warranty for one of our family's GM cars. After the manufacturers warranty the oil pump quit. Car still under extended warranty.

 

But, you see, the oil pump is a "wear" item and not covered.

 

Best to read the fine print. And my simplisitic view is: What is NOT a wear item?

 

I had a new Japanese car one time. Within the first year one of the headlight bulbs quit. The local dealer stated that this was a wear item and not covered by any warranty. Certainly, I could have appealed this one. But I just purchased a new bulb and moved on with my life. But how many others get screwed with "wear" items?

Posted

Another Extended Warranty story.

 

A friend purchased a new Infiniti for his wife. I was the one to drive back his current car - no trade. So I was there when he picked up the new Infinity.

 

I was just hanging around while all paperwork was completed. Friend comes out to me and states that this Infinity dealership was offering an Extended Warranty directly from Nissan. AND the most important part - if he filed no claims during the 3 year Extended Warranty period - he would get ALL his money back. Sounds like a good deal, eh?

 

So I advised him to obtain a blank copy of the Extended Warranty. Well, the Infinity dealership did not have one to give out. What? Yes, they were going to have him sign some document for the extended warranty but no copy was available to read. Huh?

 

I advised my friend to go home and telephone Nissan. Which he did. And Nissan has no such warranty. Nor has Nissan ever heard of such a warranty.

 

Listen, it is amazing what these dealerships will promise. Another story what you actually get.

 

And, yes, as stated above, there are some that do have complete success stories with extended warranties. But I would guess that these people are the exception rather then the rule.

 

And a final note. I do have a friend high up in the auto business. These dealers pay about $200.00 -$300.00 to the warranty companies - and the rest is dealer/salemen's profit. Never mind mentioning some of these extended warranty companies that went bellie up. And some are not even US registered companies.

Posted
That was a lifetime warranty on the Powertrain only (engine & tranny). That's a lot different then bumper to bumper.

 

 

the lifetime powertrain warranty was standard, just like the 5/100K GM powertrain warranty.

 

 

the lifetime "bumper to bumper" is a customer paid for Extended Warranty..

 

they are 2 different things and they were both offered for 2007/2008 Chrysler cars (except the SRT models).

Posted

I got a "lifetime powertrain warranty" when I bought my 2009 HHR. The dealer has it as a gimmick to get you to service your vehicle there. Everything done to the car has to be done at the dealership or a "network" approved repair shop. If I needed tires, it had to be done at the dealership. If I needed brakes, it had to be done at a dealership. Your tires have to be rotated at the required times at a regular price of $49.99. I determined that it was going to cost me at least $2,000 extra to have my car maintained at the dealer for the first 100,000 miles (factory warranty).

 

My HHR is a 5-speed manual and almost nothing in the transmission was covered under the lifetime warranty. The only thing that was really covered were internals of the motor. If you blew a seal in the motor, it wasn't covered under the warranty. Needless to say, I voided the lifetime warranty at my first oil change.

Posted
I got a "lifetime powertrain warranty" when I bought my 2009 HHR. The dealer has it as a gimmick to get you to service your vehicle there. Everything done to the car has to be done at the dealership or a "network" approved repair shop. If I needed tires, it had to be done at the dealership. If I needed brakes, it had to be done at a dealership. Your tires have to be rotated at the required times at a regular price of $49.99. I determined that it was going to cost me at least $2,000 extra to have my car maintained at the dealer for the first 100,000 miles (factory warranty).

 

My HHR is a 5-speed manual and almost nothing in the transmission was covered under the lifetime warranty. The only thing that was really covered were internals of the motor. If you blew a seal in the motor, it wasn't covered under the warranty. Needless to say, I voided the lifetime warranty at my first oil change.

 

 

legally speaking (in the USA) the Magnuson-Moss law makes what you are saying illegal. A dealer can not require you to use their services to maintain the warranty, nor can they void the warranty if you don't, as long as you can prove the regular maintenance was done (receipts), and additionally they have to PROVE (the responsibility to prove it is on them) that anything you have done to the car caused the failure, lack of maintenance is proof;

 

for example if you fail to change the oil for 50,000 miles and the motor seizes, yeah they can say screw you, but if you had oil changes done every 3,000 miles at Billy Joe Jim Bob's Oil Emporium and have receipts to prove it, then they have no choice but to honor the warranty.

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