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Leveling Kit from dealership

TheSchmincke8814

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TheSchmincke8814 Enthusiast

TheSchmincke8814

Posted
Posted

So I had received a quote from my dealership to order and install a RC 2.5" leveling kit on my 2014 Silverado. The quote was for $350 from both the salesman who sold me the truck and the service manager. I thought this was a great quote and said go ahead and order.

Today the service manager calls me to say that this kit is unlike the previous ones he's had installed on the older body style Silverado. Apparently hes only ever installed the 2 in that has just the spacer to go on top of the strut. But he says its no problem. He then goes on to explain that the kit was more expensive then what he thought it would be because he had never ordered a 2.5" leveling kit for the 2014+ Silverados (and of course he didn't bother to check prior to ordering). He informs me that the kit cost him around $260 to order from RC. Wait....WHAT? I went online to see for myself and the price for the kit and shipping came out to around $160-$170. BIG DIFFERENCE. Then he throws in the cost of labor to the tune of an additional $230 because they have to remove the whole struts from the front assembly.

Long story short this is a far cry from the $350 I was quoted at. I would have been ok with maybe $400-$450 but this is a little far out of proportion to what I expected. And yes I know a quote should be taken with a grain of salt but a markup of almost $200 seems a bit excessive.

Any suggestions about what to do going forward or if any North Carolinians know of a good shop around the Goldsboro area to get this done at? I don't have all the tools myself to get this done or else I would.

 

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Habs Enthusiast

Habs

Posted
Posted

The RC level goes on the bottom of the strut... no dis-assembly required. Sounds like he's pulling a fast one.

Easymoney Enthusiast

Easymoney

Posted
Posted

If you are sure you can buy the kit online for 160-170 call another shop or Dealership and see what they charge for the install. Also make sure an alignment is included in the estimate.

BlackZ71Silverado Senior Enthusiast

BlackZ71Silverado

Posted
Posted

The RC level goes on the bottom of the strut... no dis-assembly required. Sounds like he's pulling a fast one.

I guess you are not familiar with the Rough Country products??

 

Rough Country has 2 "leveling" kits for GM trucks. The original more popular 2" kit that comes with a bottom spacer (easiest to install).

 

They also offer a full 2.5" kit with rear lift blocks. It includes the standard bottom spacer for 2" of lift, and a top spacer to give the extra 1/2" lift. The strut actually does need to be removed to install the top spacer onto the strut. Surprisingly, the stealership and know nothing tech are actually not pulling a fast one with that information.

 

The rear blocks supplied with that kit will give you 1" lift in the rear but they are very generic. I would suggest not using them. If you want to lift the rear slightly, you are going to want to stick with OEM style cast blocks. They can be found from Ready Lift and come with proper replacement u-bolts.

 

 

What they did to the OP is exactly why I do not go to a dealership for work and suggest other members avoid them also. I don't like hearing about people getting ripped off!

 

These so-called GM Techs have no clue how to do the job, especially since it's not in one of their little books that they rely on to know how to do work. They are totally lost because they are not real mechanics though they can sometimes manage to follow the instructions supplied to them by GM.

 

They lie, and they try to rip you off, especially if they think you know nothing about your vehicle. The mentioned service manager is a clown, that's obvious. If he claims he installed RC leveling kits that come with a top spacer only, he's lying again. Chances are he has never installed any type of lift.

Don't let these stealership service bozos anywhere near your truck, they are going to screw something up for sure. Don't pay them a penny after trying to rob you the way they did.

Be sure to give that information on the survey if you get one. Let GM know the stealership tried to rob you and the jokers that call themselves techs should not even be allowed to pick up a wrench. You also need to mention how much of a liar the service manager is and how he pretended to know how to do the job.

 

The OP needs to go somewhere that is honest and actually know how to install a simple leveling kit.

 

Stay away from the service departments at all costs. They are just crooks looking to take advantage of an uninformed customer, very sad!

 

 

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Txnolebd Enthusiast

Txnolebd

Posted
Posted

My dealer did the 2.5 on mine which was outsourced. The dealer did do the alignment on the truck. I paid $350 for everything. Check around, you can do much better.

irish4life8911 Enthusiast

irish4life8911

Posted
Posted

I wouldn't take it to your dealer.

 

I had my level kit installed at a car audio store. They have been doing level kits and wheel packages for a few years now. They Just had to take it somewhere else for the front end alignment. But all was done in 6 hours...start to finish. Had new tires installed too

 

I would try any tire shop, car audio shop, truck shop etc..... Call and get an estimate from each shop. If they talk about a front end alignment after the install, they know what they are doing/ taking about. If they just give you a quote on the kit and install time, they are just reading numbers off the interwebs.

SILVER SLED Senior Enthusiast

SILVER SLED

Posted
Posted

Well, here at our "stelaership", we installed a customers supplied RC 2.5 level kit for $93 plus a $60 alignment. I told him if he would get it we would install it. To our mechanics, the lift kit was a piece of cake.

TheSchmincke8814 Enthusiast

TheSchmincke8814

Posted
  • Author
Posted

I wouldn't take it to your dealer.

 

I had my level kit installed at a car audio store. They have been doing level kits and wheel packages for a few years now. They Just had to take it somewhere else for the front end alignment. But all was done in 6 hours...start to finish. Had new tires installed too

 

I would try any tire shop, car audio shop, truck shop etc..... Call and get an estimate from each shop. If they talk about a front end alignment after the install, they know what they are doing/ taking about. If they just give you a quote on the kit and install time, they are just reading numbers off the interwebs.

 

 

Yeah I tried calling around to a couple of different shops around here and surprisingly very few will do the leveling kit install. I'm not sure why. I'll have to do some more research

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