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GM Radio Time shift Issue- Widespread across Brands- GM will not fix


Jerricat

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Posted

GREAT SCOTT!!!!!!!!!!! Fire up the DeLorean Marty and lets go back in time so we can hear that song again! The feature is not an "upsell" but standard on the majority of the 2014-2015 trucks made because most LT's were sold with the 8" my link and of course the LTZ's had it. I own three newer and different brand vehicles and all three have little quirks and minor things that don't work as promised. It is the downside of increased electronic technology and doubt it will get any better in the future. We pick on you OP but I really do hope you get your mpg's and radio fixed or you find a different brand of truck that will make you happier.

  • 6 months later...
Posted

These people obviously don't have this feature on their truck as if it didn't work properly, they'd be a little peeved too. It is quite expensive as you say and part of a feature upper end package that you must buy in order to get the radio DVR. Personally, I think it's very cool. Mine works one day and not the next. Did not know about the bulletin. I appreciate you notifying me of it. I plan on calling GM for the free XM radio they are offering all customers who have this issue. Not what I think is fair, but better than a sharp stick in the eye, I guess.

 

And to the poster who said why don't you just get a MP3 player or a phone? Who wants to listen to the same songs all the time? I like the many different channels on XM, especially the older stations and when I hear a song I havent heard in quite some time, I like to have the option to listen to it again....If the feature is working properly.

 

At the end of the day, GM should stand behind features they promote and charge for. Bottom line. Some of the knuckleheads dont' even have the feature. Mine Silverado is a Z71 and has practically every option available except for the brush guard and other redneck features.

 

Finally, a voice of reason. Yes, still no resolution on the GM Time shift feature. It has been removed on new version vehicles...Obviously they realized it's a lemon product. Someone should hit them with a class action lawsuit.

  • 3 months later...
Posted

I just fixed my Silverado radio with the timeshift not working issue by holding the reverse and play button at same time for several seconds.

Posted

No offense meant, but by reading your previous post's, it would seem as though you are trying to find any and every avenue you can to get out if the truck you currently own.

 

Sorry you are having these problems but a radio problem will not qualify for a buy back..

 

 

Actually, you are wrong. GM bought back my 2014 Sierra for this very radio issue. After going back and forth for 2 years I had enough documentation and called them on it. Now I am driving a 2016 Sierra.

Posted

I used that feature quite a bit in my 2014. I like the XM Joel Osteen channel and played back many key points so I could thoroughly absorb the WORD. I actually have missed playback feature on my newer trucks. I only had trouble with it if I had a regular FM radio station that was moving in and out of HD radio that seemed to be what caused it to be garbled on mine and same on the XM if you drove through an area where reception was poor and you lost signal it would reflect that on the playback. Never would have thought about getting GM to buyback the truck for that though LOL I guess am just real tolerant after listening to Joel for years. OP you might want to try XM channel 128 for a while?

And maybe get some nice dog pic decals on your ride?

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  • 8 months later...
Posted
On 7/7/2017 at 11:44 PM, TJay74 said:

 

 

Actually, you are wrong. GM bought back my 2014 Sierra for this very radio issue. After going back and forth for 2 years I had enough documentation and called them on it. Now I am driving a 2016 Sierra.

Glad you were able to get some recourse.  The law if very clear in most states...If you return something to the dealership 3x for the same issue and it can't be fixed, it's considered a lemon law issue.  Personally, not sure I would return my truck due to the time shift radio issue, but given how much one pays for it as part of a luxury package, GM should either fix it or step up to the plate and offer some decent compensation. A  year worth of XM radio is not what I consider reasonable compensation.  Also, once you accept the compensation, if there is a fix later, it's not covered by warranty.  

 

Thanks for your update.

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