door handle button locks

towdog333 · March 7, 2019

On ‎3‎/‎5‎/‎2019 at 12:46 PM, z1boss said:

Here are the complete step by step instructions to get to the Passive door locks settings.

1. From the main menu, click Settings.

2. Click Vehicle in the top right corner.

3. Click the down arrow to scroll down once and then click Remote Lock, Unlock, and Start.

4. Click the down arrow to scroll down once and then you will see the two Passive door options. From here, you will be able to change the settings.

Let me know if you try this and you dont have these options. Just curious if my theory about Convenience Package 2 is correct.

Yep finally got it squared away, thanks for the help

Hotdoglady · April 8, 2020

On 3/3/2019 at 8:04 PM, towdog333 said:

Just found out that the door handle button locks the door but won't open ?????

Have a 2019 Tahoe only 12K miles that continues to have handle button issues. Have return to the service department 4 times only to hear "It's your problem" Chevrolet has "no Issues with any door buttons". Tahoe is back at the dealership again today, drivers button doesn't work. Now the service manager claims it's the antenna in the door not working? Claims Chevrolet knows about "some issues" but has no repair or knowledge of any issues. Ask that I come get the truck and keep using the FOB to lock and unlock the door. Anyone got the same issues or know the repair for this service group?

FuzzyManSir · April 22, 2020

I have a 2019 gmc elevation that the doors will not unlock when the handle button is selected. It worked yesterday. Remote works fine locking and unlocking the doors

When select button all doors should unlock (passive door unlock setting)

JR09country · April 22, 2020

If my key is in the same pocket as my phone the door handle buttons will not work. Switch the key to an empty pocket and works no problem. Just an FYI for you guys.

Sent from my ONEPLUS A6013 using Tapatalk

FuzzyManSir · April 22, 2020

Thanks, although it’s not the problem. This may be the result of me opening my truck windows with my remote and hitting several buttons before getting it right. I’m not sure so I didn’t want to add it initially to add more confusion.

mcgee500 · April 23, 2020

On 3/4/2019 at 2:43 PM, z1boss said:

Yeah that's a temporary disable with a re-enable. If you go into Settings>Vehicle>Remote Lock, Unlock, and Start you can set what the buttons do under Passive Door Lock and Passive Door Unlock. Mine is set to unlock only drivers door if pressed once on the drivers door button and unlock all doors if pressed twice. Pressing any door handle button while unlocked with lock all doors. I also have automatic locking enabled for 5 secs after closing all doors

I have mine set to open all door with push of the button on the handle as long as I have fob in my pocket.

FuzzyManSir · April 24, 2020

Thanks to the person that stated to press the lock/unlock button on the remote at the same time to make the outside door lock buttons work again. That did the trick!!!

P.S. Don’t buy a new generation GMC Sierra 2019+ unless U like recall after recall, leaking window, flooded floor and no available parts (carpet) and a transmission that shifts like a 1972 dodge power wagon. If no service fault indicator It can’t be fixed.

Sorry, GM owner but what piece of ’*^*%! Chevy is having similar issues but not as bad as GMC. JDP Initially quality my ass. Maybe the last 2-3 years of a generation after years of figuring it out.

Anyway, thanks for your help. I’m sure I’ll be using this site a lot or banded from it.

Can you say 5 weeks, that is how long my brand new truck has been at the dealer Do you know what GM offered me for the BS I had to deal with, free Onstar for a couple months. Really!!!!

Buddy217 · August 19, 2021

On 3/4/2019 at 11:46 AM, towdog333 said:

I didn't see anything in the setting menu for door handle locks, but will double check again. Plus they worked before and I know I didn't change nothing on any setting

Settings - Vehicle- - Remote Lock, Unlock,Start - Passive Door Unlock

obazsm · August 26, 2021

I'm having a similar issue with my 2020 Sierra HD Denali. The doors will lock/unlock on both passenger door buttons, but not on either driver side doors!! any thoughts? TIA

Timothy Richardson · September 9, 2021

On 4/21/2020 at 8:11 PM, FuzzyManSir said:

I have a 2019 gmc elevation that the doors will not unlock when the handle button is selected. It worked yesterday. Remote works fine locking and unlocking the doors

When select button all doors should unlock (passive door unlock setting)

Yes i have the same vehicle and mine just started doing the same thing 2019 GMC elevation !!

Timothy Richardson · September 9, 2021

On 8/26/2021 at 2:30 PM, obazsm said:

I'm having a similar issue with my 2020 Sierra HD Denali. The doors will lock/unlock on both passenger door buttons, but not on either driver side doors!! any thoughts? TIA

Any results ?

obazsm · September 9, 2021

Nothing yet. I’m still within the warranty and soon will need an oil change. I’ll have them look at it then and post the “cure”

Timothy Richardson · September 9, 2021

13 minutes ago, obazsm said:

Nothing yet. I’m still within the warranty and soon will need an oil change. I’ll have them look at it then and post the “cure”

Thank you good luck

obazsm · October 28, 2021

so have my truck in for this button problem. GMC is telling me that there is an antenna inside the door that

senses the fob, and that is what's wrong. They also said my drivers door window had been replaced since there was some shattered glass inside the door and whom ever replaced it did not replace an internal seal causing water to enter the door.

They think that's what caused the malfunction with the buttons on the driver's side. so they also have to order that seal but it's not covered under the warranty. Guess this is what happens when you buy a used vehicle (especially with low miles). Can't imagine that rain/water would have broken that antenna/feature in 13,400 miles!! When i pick the truck up i will question them more.

Edited October 28, 2021 by obazsm